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Virtual Call Center Application

I need a virtual call center application where will allow me to create a telemarketing campaign and track results.

I would need these features:

- Multiple users calling clients, with no overlapping

- Importing a mysql database of client's data for calls

- Historical Reports of calls done by each user, day/week/month/total, time the call was done, who made it, which client, success of call, etc.

- Custom form to visualize when user is going to call where he'll be able to have a call flow and fill up forms as he talks to client. This form will be composed of several custom fields and questions.

- Calls to be made today. We need a calendar for each user so that user knows which are the clients he needs to call today. When user calls a client and he's not available, he'll probably be told a time/date to call back. We need this feature for each user so that calls are made when they have to be made.

- Possibility of sending an email to client with custom username (based on phone or mobile), and password we're told by phone. Once we have that info, we'll send an email template (in the application as well) to the client reminding him of log in information.

I don't care if this is a ready made script that I can adapt to my needs, it does not have to be a script build from scratch. I'm sure there are some readymade solutions out there. I looked for them, but I was not lucky. I would even choose an on demand virtual call center if price is acceptable. Client would have about 3-4 people calling part time.

Please contact me if you can help me with this project.

Kemahiran: PHP

Lihat lebih lanjut: well care, virtual template, time track application, telemarketing script template, telemarketing center, mysql database application, day application, information call center, features telemarketing, even calendar, email application php, call center script template, call center calls, virtual contact center, total solutions, email phone call, contact solutions, telemarketing application, part time telemarketing, call center virtual, call center campaign available, Virtual , virtual s, virtual mobile call, virtual call center

Tentang Majikan:
( 138 ulasan ) San Bartolome de Geneto, Spain

ID Projek: #107360

5 pekerja bebas membida secara purata $280 untuk pekerjaan ini

excelence

if you have a fair budget contact me to talk more,thanks

$300 USD dalam 0 hari
(69 Ulasan)
8.2
HafizUmair

Hello, Please review PMB for details. Regards,

$300 USD dalam 5 hari
(1 Ulasan)
3.2
pricop

I can build this for you.

$250 USD dalam 5 hari
(0 Ulasan)
0.0
HUGS

hello sir,we are interested to do this project.please check pm for details.thank you.

$250 USD dalam 5 hari
(0 Ulasan)
0.0
Rajakoak

Hello, We are ready to handle your work. Please send the specifications in brief, so that we can send you the time and cost estimation of the workflow. Or else, we like to work as a software development center Lagi

$300 USD dalam 5 hari
(0 Ulasan)
0.0