? IMPORT –EXPORT : Supply chain Management (SCM) , Customer Relationship Management (CRM),
? International Sales & Marketing, Business Development, Import & Export Operations.
? Export- Import Documentation, Customs Clearance & Cargo consolidation, logistics, Banks etc.
? Vendor-Buyer Sourcing, Purchasing /Sample Development/ Merchandising.
? Sales Promotion / Regular co-ordinate with buyers, customers, suppliers , manufacturers, C & F Agents
? Order Issue; follow up, Warehousing/Inventory mgmt, Quotation, Price Negotiation.
? Opening LC, Export Promotion Scheme, DEPB, Advance Licence, EPCG Licence, Dealing with Jt DGFT.
Appeared Professional Course / Functional Implementation Training in ERP- SAP R/3 –Sales & Distribution Module from M/s Surge Global, Gurgaon in 2006.
CURRENT JOB PROFILE:
The job involves as International sales & marketing, handling multi Buyer’s A/c. Follow up on the accounts right from generating New Business to business acceleration.
EXPORT IMPORT SALES (CRM):-
? Overseas business execution and development.
? International exhibitions arrangement, Participation and follow up.
? Direct in front interact with buyers -suppliers, Importers.
? Instrumental in maintaining long term relations with new and existing clients to ensure business growth.
? Independently internet B2B online business promotion, email, phone, online chat communication with customers.
? New product development with product designing team, sampling, Special hospitality & visiting with buyers etc.
EXPORT OPERATION (SCM):-
? Ensured timely resolution of customer queries and complaints. Provide visibility on the backlogged PO’s.
? Export Import Order Management, Team handling and leading with comprehensive execution to all inquiries/po.
? Maintaining MIS, EXIM-DOCUMENTATION, shipment planning/negotiation with freight forwarder etc.
? Vendor Sourcing, Follow up suppliers/Factory production/CHA/forwarder/custom,LC/DP/DA/DOCUMENTATION
? Shipment inspection / SGS / BUREAU VERITAS/BIVAC inspections arrange & manage successfully.
? SUNSET REVIEW / ADD REVIEW for USA customers with concern departments.
? Independently correspondence (email/chat/phone) with overseas new and existing importers/clients.
? Ensured timely execution of orders by proper planning to ensure highest degree of customer satisfaction.