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Operations Right Hand to a Growth-Agency Founder (Full-Time, Mon–Fri) I built this agency and I run sales - that's where I'm at my best and where the business grows. The problem: too much of my time goes to assigning tasks, checking quality, and chasing follow-ups. I'm looking for one trusted person to take all of that off my plate so I can stay in front of clients. This is a high-trust role. You'll be the person who keeps everything moving while I sell - and the more I can rely on you, the bigger this role becomes. >Your Mission You create urgency and protect momentum across every client deliverable, so nothing stalls and nothing misses a deadline. The measure of your success is simple: I stop having to check on things, because I know you've got it. >What You'll Do - Hold the whole operational picture - always know what's moving, what's stuck, and what's at risk. - Drive deliverables to the finish line: published, or sent to the client for approval. - Step in the moment something stalls - re-prioritize, unblock people, or fill the gap yourself. - Be the buffer between me, the team, and clients - turning frustration and pressure into calm, professional momentum. - Keep me confident with 4 short updates a day, and bring me only the decisions that genuinely need me - batched, not one at a time. >Who I'm Looking For - Someone I can trust completely. You take ownership and I never have to wonder if it's handled. - Warm and steady under pressure. You make stressed people - me included - feel handled. - High judgment. You solve internally first and escalate well, with the ask, the why, and the timeline impact. - Low-ego. You're energized by making the team and me successful, not by being in the spotlight. >The Opportunity This starts as keeping operations on track. As trust grows, so does the scope - this is the kind of role that becomes indispensable. >How To Apply - A short intro (5–8 sentences): a time you became the person a leader relied on, and what you did to earn that trust. - A 2-minute answer: A teammate hasn't replied to an urgent request in 30 minutes, a client is frustrated in an email thread, and I'm in back-to-back sales calls. Walk me through exactly what you do, in order. If being someone's trusted right hand is the work you do best, I'd love to hear from you.
Project ID: 40526299
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Active 4 days ago
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52 freelancers are bidding on average €14 EUR/hour for this job

As the founder of a full-stack engineering team who works in your time zone, I understand the unique nature of your operations and the importance of timely communication. Our 10+ years in the industry and 500+ successfully served businesses showcases our ability to handle projects like yours with precision and dedication. At our company, we have mastered the art of being a reliable right hand, iterating in real-time, and adapting to different needs - skills that I believe are remarkably transferable to your operation. One aspect that sets us apart is our commitment to holding up production-ready systems. We don't just build API wrappers; we construct intelligent solutions - a mindset I'd like to bring to your agency. My approach involves taking ownership and solving problems within the team first, preventing potential escalations even before they arise. In conclusion, my warm yet steady demeanour under pressure, high judgement paired with low ego, makes me an excellent fit for this role. My track-record proves my ability as a trusted individual who takes complete ownership and earns the reliance of leaders in any given task. If assembling an efficient operation and maintaining seamless workflow is what you need, I believe my team's skills can minimize any bottlenecks you face on this front; let alone integrate perfectly into your agency with zero hassles.
€30 EUR in 30 days
5.7
5.7

As a seasoned web and app developer, I understand the importance of ensuring smooth operations and effective communication within a team. I value your trust and believe in offering clear, concise updates that help you have a complete picture without inundating you with endless requests for decisions. My proficiency with platforms such as WordPress, Shopify and frameworks like React and Laravel will be an asset in identifying and resolving any operational roadblocks quickly and efficiently. In one instance that stands out to me, a client needed an urgent fix on their e-commerce storefront and my colleague went radio silent. Therefore, I immediately took charge of the situation, dove into the codebase, and ensured that the issue was resolved swiftly. With my history of being trusted to take ownership under pressure and delivering quality output, I am confident in my ability to meet your expectations as your Operations Right Hand.
€12 EUR in 40 days
5.5
5.5

Hi, I became the operational right hand to a founder who need someone they can trust to keep momentum high while they focus on growth. I became that person for Alain Souloumiac, Founder & President of World Creators Society, by taking full ownership of deliverables, managing Asana end‑to‑end, and keeping projects moving without needing oversight. I earn trust by being proactive, steady under pressure, and treating every task as mission‑critical. Here is the link to the project - https://www.freelancer.com/projects/asana/English-Speaking-Asana-Project-Assistant/reviews If a teammate hasn’t replied in 30 minutes, a client is frustrated, and you’re in back‑to‑back calls, here’s what I do: 1) Stabilize the client with a calm, professional update and a clear expectation. 2) Ping the teammate on the fastest channel; if they’re unavailable, I complete the task myself or reassign it immediately. 3) Deliver the update or output to the client to restore confidence. 4) Once you’re free, give you one concise summary of what happened, what I handled, and anything that still needs your decision. This is the work I do best, protecting momentum, removing friction, and keeping you focused on selling. Best regards, Jessica
€12 EUR in 40 days
4.8
4.8

Hello There!!! ★★★★ ( Become your trusted operations partner so you can focus fully on growing your agency ) ★★★★ I’ve read your project carefully and understand you're looking for a dependable right-hand who can own daily operations, keep projects moving, remove bottlenecks, and ensure you no longer need to chase updates or deadlines. The goal is to create calm, reliable execution while you focus on sales. ⚜ End-to-end project coordination ⚜ Task prioritization & follow-ups ⚜ Team communication management ⚜ Deadline tracking & quality control ⚜ Client communication support ⚜ Risk identification & problem solving ⚜ Daily operational reporting I have experience managing projects, coordinating remote teams, and keeping workflows organised across multiple clients. I take ownership, communicate clearly, and enjoy solving issues before they become problems. I'll use tools like ClickUp, Asana, Trello, Slack, and Google Workspace to keep everything moving smoothly. I'd love to discuss how I can become the reliable person you can count on every day. Warm Regards, Farhin B.
€12 EUR in 40 days
4.7
4.7

Hello, I have carefully read your requirements, and it would be an honor to support you as your Operations Right Hand and help you focus on sales while I keep operations moving smoothly. With 14+ years of experience in project coordination, operations management, and client communication, I excel at maintaining momentum, managing priorities, resolving bottlenecks, and ensuring deadlines are met. I take ownership, communicate proactively, and create the structure founders need to scale without constantly checking on tasks. In your example, I would immediately acknowledge the client's concerns, follow up with the teammate through multiple channels, assess risks, and either reassign or coordinate the task to keep progress moving. I would then provide you with a concise update and only escalate decisions that genuinely require your input. Please check my profile for reviews and feedback. I would love the opportunity to become a trusted partner in your agency's growth. Warm Regards, **Harpreet Singh**
€12 EUR in 50 days
4.2
4.2

I understand you need an Operations Right Hand to manage task assignment, quality checks, and follow-ups, freeing you to focus on sales and client acquisition. I've previously streamlined project completion for a marketing agency, reducing client delivery times by 20% by implementing clear task pipelines and automated follow-up sequences. I will build a centralized task management system using Asana, integrating it with Slack for real-time updates and notifications. This system will include standardized intake forms for new projects, automated assignment rules based on team capacity and skill, and a visual progress tracker visible to all team members. Quality assurance checklists will be embedded within each task, with automated reminders for follow-ups to ensure deadlines are met. What is the current average client turnaround time you aim to improve? Ready to start as soon as you confirm scope.
€18 EUR in 7 days
3.7
3.7

Hi there, I reviewed your project: Operations Right Hand to a Growth-Agency Founder (Full-Time, Mon–Fri) and it aligns well with my experience in Virtual Assistant, Project Management, Time Management, Web Development, Operations Management, Administrative Support, Agile Development, Conflict Resolution, Business Consulting, Strategic Planning. I focus on delivering quality work with clear communication, organized execution, and practical strategies that support long-term results rather than short-term fixes. Based on your requirements, I can assist with planning, execution, optimization, and ongoing support while keeping the workflow efficient and goal-oriented. I’m comfortable adapting to different project scopes and can work independently while maintaining regular updates and timely delivery. I’d be happy to discuss the project further, understand your priorities, and suggest the best approach before getting started. Best regards, Simran
€14 EUR in 20 days
3.4
3.4

─── ⚡⭐⋆☆⋆⭐⚡ ─── Hi. Short intro: I became the person a founder relied on by owning the task board daily checking quality before anything reached clients chasing blockers early sending short status updates and making sure the leader only saw decisions that truly needed them. 2 minute answer: I first reply to the client with calm ownership and a clear update window then ping the teammate on every active channel then check the task details myself then reassign or fill the gap then send you one batched note with the ask the why and the timeline impact. I am ready to start and I read all specs I know and have seen you need a full time operations right hand who owns tasks quality deadlines follow ups client pressure and four short daily updates. I'll protect momentum across client deliverables with task ownership QA follow ups smart escalation team unblocking and calm client communication. I'm available for a screen-sharing consultation and can explain everything clearly. I look forward to hearing from you.
€15 EUR in 40 days
3.3
3.3

A leader once relied on me to coordinate multiple client projects while managing internal teams with competing priorities. I earned that trust by creating visibility, proactively identifying risks, and ensuring nothing stalled without a clear next action. Over time, I became the point person for delivery, communication, and escalation, allowing leadership to focus on growth rather than operations. My approach is simple: take ownership, communicate clearly, and solve problems before they become emergencies. If a teammate hasn't responded to an urgent request for 30 minutes, I'd first check task status and available context, then follow up through the fastest channel available. Simultaneously, I'd acknowledge the client's concern, reassure them that the matter is being actively addressed, and provide a realistic update timeline. If the teammate remains unavailable, I'd identify an alternative resource or complete the task myself where possible. I would document the issue, assess any delivery risk, and only escalate to you if a decision is required that impacts scope, timeline, or client commitments. By the time you're out of your sales calls, you'd receive a concise update with the situation, actions taken, current status, and any decisions that need your input.
€12 EUR in 40 days
2.0
2.0

I see you need a reliable Operations Right Hand to streamline tasks and maintain client momentum at your growth agency. I’d build this role by proactively managing all operational aspects, ensuring smooth project flow and timely deliverables. This will allow you to focus solely on sales, trusting that operations are in capable hands. I’ve worked with various agency founders, optimizing operations for increased efficiency and growth. Quick question: How soon can we jump on a call to discuss further details? Regards, Collen Jr Liebenberg
€12 EUR in 1 day
2.2
2.2

꧁⎝ ༺ ❤ Glory to Client ❤ ༻ ⎠꧂ I specialize in supporting agency founders by taking full ownership of operations so they can stay focused on sales and growth. In previous roles, I’ve managed fast-moving workflows where multiple clients and deliverables had to be tracked, prioritized, and pushed forward without delays. I naturally bring structure to chaos, ensuring tasks don’t stall and accountability stays clear across the team. I’m proactive in identifying blockers early and resolving them before they escalate into client-facing issues. My working style is calm, decisive, and execution-focused, especially under pressure. Over time, I’ve earned trust by making sure leaders never need to follow up twice, because they already know it’s handled. In the scenario: I first acknowledge the client immediately with a calm, professional response and set clear expectations for resolution. I then contact the teammate with an urgent SLA and request an immediate status update. If there is no response within a short window, I escalate or reassign the task to prevent delay. If needed, I step in directly to unblock or complete the work depending on complexity. If you want a right-hand operator who protects momentum, removes bottlenecks, and keeps clients and team aligned while you focus purely on closing deals, I can take full ownership of that layer and keep operations running smoothly in the background. Thank you, Evandar
€15 EUR in 40 days
0.8
0.8

"We've just completed a similar project for a growing agency, streamlining operations and freeing up the founder's time for client interactions. We'll help you maintain seamless operational flow, ensuring tasks are completed efficiently, and deadlines are met consistently. Understanding the need for a clean, professional, and integrated operational process, we offer expertise in task management, quality control, and team coordination. I'd love to chat about your project! The worst that could happen is you walk away with a free consultation. Regards, Keagon."
€12 EUR in 7 days
0.0
0.0

Hi, I will take over the operational responsibilities to allow you to focus entirely on sales. With a background in managing client deliverables and team dynamics, I excel in keeping projects on track and ensuring nothing stalls. My experience in high-pressure environments has honed my ability to act as a buffer, transforming frustration into a streamlined workflow. I prioritize tasks effectively and communicate clearly, providing you with concise updates that keep you informed without overwhelming you. In previous roles, I’ve built trust by consistently delivering results and making sound judgments, ensuring that leaders rely on me without hesitation. I’m ready to step in and manage the operational flow, addressing issues proactively and maintaining momentum across all deliverables. What’s your preferred method for updates? How do you like to handle escalations when they arise? I'm prepared to help you maintain focus on what drives growth while ensuring that everything else runs smoothly. Thank you.
€15 EUR in 40 days
0.0
0.0

Hi there. This is an interesting project. One thing that stood out to me immediately is the need for a trusted Operations Right Hand to ensure seamless client deliverables and operational efficiency. I've successfully managed similar responsibilities, ensuring tasks are completed efficiently and on time. My question is: How do you currently prioritize tasks and address bottlenecks to maintain momentum and meet deadlines effectively? Regards, Riyaaz
€12 EUR in 7 days
0.0
0.0

With my extensive background in electronics, mechatronics, and software development, I am well-prepared to be your trusted right hand and keep operations running smoothly. My proficiency with programs like Altium Designer, SolidWorks, and Fusion 360 aligns perfectly with the requirement to have a single point of contact for an integrated solution provider like myself. Throughout my career, I've honed skills that are crucial to success in this role. I have a relentless eye for detail which ensures no task will get overlooked or stall unnecessarily on my watch. Drawing from my experience in providing hardware solutions, I am highly skilled at identifying roadblocks and adept at finding creative ways to overcome them - making me the perfect candidate for unblocking operational hurdles swiftly and effectively. I take immense pride in earning the trust of the leaders I work with. This is made possible by consistently delivering beyond expectations and owning my responsibilities fully. My calm demeanor under pressure coupled with exceptional judgement and problem-solving skills mean I will be proactive in finding solutions without escalating issues unnecessarily. Ultimately, my aim is to bring fervent professional momentum to every area of your agency's growth strategy while reducing any dependency on your time for operational matters.
€12 EUR in 40 days
0.0
0.0

Hi! I understand you need a reliable operations right hand who can take full ownership of execution, ensuring nothing stalls, nothing is missed, and every client deliverable keeps moving while you stay focused on sales and growth. Many agencies struggle when follow-ups, task coordination, and quality checks start consuming the founder’s time instead of driving revenue. I can work confidently with Project Management, Operations Management, Virtual Assistance, Agile workflows, Time Management, Administrative Support, Business Consulting, Strategic Planning, and Client Communication Handling. I will provide daily progress reports, detailed documentation of all tracked tasks, follow-ups, and operational updates, and ensure every deliverable is properly monitored until completion before marking it done. I am comfortable working in fast-moving operational environments, managing live workflows, following structured reporting routines, and ensuring consistent execution across teams and clients. Could you please share the current task list and workflow documentation for review? Open chat now and let's discuss the project requirements in detail.
€12 EUR in 40 days
0.0
0.0

Hi, I would love to be part of your team. I have over 8 years of experience in customer service, virtual assistance, appointment setting, and administrative support. I’ve handled inbound calls, emails, chat support, CRM management, scheduling, and customer follow-ups while maintaining accurate records and providing excellent service. I am organized, detail-oriented, and comfortable working in fast-paced environments. I’m confident I can help manage your daily operations, support your customers professionally, and contribute to your business growth. I look forward to discussing how I can add value to your team. Thank you for your time and consideration! Best regards, Erika L. Moraleja
€12 EUR in 40 days
0.0
0.0

Hi, Your biggest challenge is staying focused on sales while ensuring operations keep moving without constant follow-up. That's exactly where I can help. I am a Data Analyst and Chemical Engineering graduate with strong organizational and problem-solving skills. I take ownership of tasks, track progress closely, communicate proactively, and ensure deadlines are met. I'm comfortable coordinating teams, following up on deliverables, handling client communication professionally, and escalating only when necessary. My analytical background also allows me to identify bottlenecks, monitor performance, and help improve operational efficiency. My goal would be simple: give you confidence that everything is being handled so you can focus on growing the business. I'd be glad to discuss how I can support your team. Best regards, Patrick
€15 EUR in 40 days
0.0
0.0

Howdy! There was a period at a previous role where the engineering lead I supported was pulled into a six week product launch sprint and essentially handed me the keys to everything else, vendor coordination, team task flow, client status updates, and internal escalations. I built a lightweight daily rhythm around four structured check ins, kept a live priority board the lead could scan in under a minute, and made it my personal rule that no blocker survived longer than two hours without a resolution path in place. By week three, the lead stopped asking for updates because they trusted the system I was running. That is the kind of operational ownership I bring by default, not after a ramp up period. Thank you. Marcos.
€15 EUR in 40 days
0.0
0.0

I bring a unique skill set and deep technology experience that would make me an ideal fit for the Operations Right Hand role in your growth-agency. For almost two decades, I have been immersed in the world of Artificial Intelligence (AI) - a field that demands not only technical expertise but also meticulous planning and an unwavering attention to detail. These skills are precisely what you need to ensure the smooth flow of operations, keeping the momentum going while dealing with potential obstacles proactively. Throughout my career, I have held several leadership roles which include serving as CTO of an AI startup, where I effectively handled complex projects from inception to delivery including those that dealt with API integrations, cloud deployments, and database management, all essential aspects of successful agency operations. My broad range of experiences has allowed me to hone my problem-solving abilities, enabling me to quickly identify roadblocks that may occur during project execution and deftly navigate smoother paths. Furthermore, my academic background in Computer Science and Artificial Intelligence coupled with my extensive work in software engineering ensure that I am not only a proficient "doer" but also skilled at designing efficient systems which could potentially streamline your current processes overtime; aligning perfectly with your intent for this role to become indispensable as trust grows.
€12 EUR in 40 days
0.0
0.0

Marseille, Provence-Alpes-Côte d'Azur, France, France
Member since Jun 14, 2026
£250-750 GBP
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