Case Study Introduction
You have been given a task to organise an international sports event the ICC World Cricket
tournament to be held in India in 2022. Assume India plans to use 6 major stadiums in 6 major state
capital cities- Kolkata, Mumbai, Chennai, Bengaluru, Lucknow and Ahmedabad.
You may refer to the recently concluded ICC 2019 World Cup Cricket in England and Wales.
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This assessment item requires you to work INDIVIDUALLY. As the project manager in
charge of delivering such as an important world sporting event, you are required to produce a
REPORT to be submitted to the organising committee.
1. With regards to the event identify and elaborate: (out of 8 marks)
a. The processes from PMBOK or Prince2 that you would use to assist with stakeholder expectation
b. The critical stakeholders for the event
2. As the project manager in charge of delivering such as an important world sporting event
identify and elaborate the following terms with regards to the event: (out of 6 marks)
a. Voice of the Customer (VOC)
b. Critical to Customer Requirements (CCR)
c. Critical to Quality parameters (CTQ)
3. In what ways would you have implemented lean project management for this
event? You need to identify and elaborate the areas and opportunities where you
can eliminate waste.
4. Identify and elaborate processes from Agile Practices and Lean Six Sigma DMAIC
Methodology that could be used to implement lean project management.
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