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Mystery Shopping is a process in which a person visits a retail store, restaurant, bank branch or any such location with the objective of measuring the quality of customer experience. Many companies define detailed processes and parameters to ensure that customers will have a good experience in their sales locations. Some examples are: How customers will be greeted What is the maximum acceptable waiting time What should be the temperature of the facility How many products should be on display etc. To ensure that these processes are followed, these companies hire Mystery Shopping Companies to conduct regular audits on their locations. We are looking for mystery shoppers all over the world who would do mystery audits for us. Interested people revert back to me.
Project ID: 19485574
7 proposals
Remote project
Active 7 yrs ago
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7 freelancers are bidding on average ₹1,457 INR for this job

Mystery Shopping is an important parameter for evaluating the service quality pertaining to most of the sector.I have been a part of banking industry where the same concept is used to ascertain the spirit and factual data on various quality parameters adapted by front end...So the essence the purpose and outcome is clear to me and hence I feel I can do justice to the job...
₹1,850 INR in 7 days
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I am good at connecting with people.. And I can give insights as I have done many audits in my previous company.
₹1,250 INR in 1 day
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I am an ex banker with more than 10 years of experience in multinational and global banks. Currently I am a Management Consultant with interests in Business Process, Strategy,Training and Start Ups. As a banker, I have faced and handled various mystery shoppers successfully (though we understood that the prospective customer was a mystery shopper once the results were shared with us later).
₹1,500 INR in 1 day
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i'm trainer i trained 1800 person with +1600 hours (soft skills training , customer service and technical training) i have a lot of experience how to handle the customer
₹1,750 INR in 1 day
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persona seria, responsable y comprometida, emprendedor, visionario, entusiasta, trabajador, me encantan este tipo de actividades.
₹1,300 INR in 10 days
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Efficient work
₹1,250 INR in 1 day
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Mumbai, India
Member since May 9, 2019
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