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Customer Service Training Courses/Sessions

Hi, i'm looking for someone who can create Customer Service Team Training courses/sessions. I'd like these to be in powerpoint training slides. For example to include things like: importance of customer service, how to look after customers, how to handle enquiries, service with a smile, tools to keep calm in difficult situations/upset customers, why difficult situations happen/what causes complaints, reading stressful situations to determine the best outcome, customer expectations, going the extra mile, how to be professional, managing time/prioritising, body language, communication, delivering consistent customer satisfaction, customer retention, customer loyalty, how to better serve your customers so they derive more value from your products and services, best customer experiences, how to work as a team, etc, etc. As there will be a lot of content, i'd like to have multiple training courses/session that can be used for multiple training sessions. As everyone learns differently it would be great to incorporate multi-faceted teaching styles that engage with all learning styles (i.e. visual, auditory, and kinaesthetic). I will have some branded powerpoint templates very soon which i'd like to be used. Thanks

Kemahiran: Khidmat Pelanggan, Customer Strategy, Pembentangan, Penulisan Penyelidikan , Latihan

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Tentang Majikan:
( 2 ulasan ) Saint Helier, Jersey

ID Projek: #20019333

Dianugerahkan kepada:


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£100 GBP dalam 5 hari
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