Topic: Why it's high time to Automate you Debt Collection operations:
What are the key challenges of Field Collections (industry Stats. global level)
Reasons and consequences of challenges
Legacy operations happen manually, increasing cost of ops significantly
Lot of critical decision making is left on to field agents!
Limited to No tracking of agent performance on field
Inferior customer experience & compliance adherence
No single view of customer in real-time for stakeholders
Why deploy a robust technology solution to streamline debt collections
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