We require a standalone web-based RMA system which allows customers to return items, when defective.
It should have the option to file a new product return, by entering our invoice number and date (so it can look up their details). Once they have filed the RMA it should generate a unique number for them and generate all the info into a form to be returned with the item. They should then have the opportunity to add the tracking number to the RMA claim once it has been posted back. The system should be able to upload a scan of a file, in particular the customer's invoice to the final user, for warranty purposes.
They should be able to check for the current status of the return, including an admin panel to update the status and add tracking numbers, refund confirmations or other options. We are possibly looking for some kind of messaging system to be inbuilt. This can be discussed.
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Hi there. I can write this for you within 3 days and have it running and tested on my own server for you to see. Ive written many similar things in the past and it won't be a problem. Thanks.
Hello Respected Sir, I m interested in this project n will create this prject like that u can handle it with a ease, n will also provide further assistance.