MS 365 Tech
Campaign Overview:
It is an OB campaign in which we provide Diagnostic Health Checks for personal computers and suggest the solution for their computer issues. There is no selling involved.
How its done:
• On behalf of Main Source, Call Center (Fronters) will transfer interested customers (Leads) to Closers by offering Main Source packages based on Remote Technical Services.
• T1 agent will offer free diagnostic check of the customer machine and if machine is infected T1 must build urgency then transfer the call to T2 closer.
• If the customer wants to fix the problem on their computer then the T1 agent will connect with T2 to pitch for signup then fix the problem.
B to C campaign
Market Serviced
USA
Time Zone: EST, CST, MST, PST
Other Country: UK & Aus (future expansion)
Recording Format
Mp3 or wave file
naming convention: btn_mmddyyyy
Terms
• Payout per closed transfer
Package T1 Center
1 Year $ 25.00
6 Months $ 20.00
3 Months $ 10.00
Contact:
Michael Ilagan
See attached file for contact details