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My job title will be “Full time Ecommerce Assistant” My duties/job description include but not limited to a) Process Orders - by phone and email b) customer follow up & support and c) Email - check email for reply adequate answer/response. My English written and spoken will be Perfect or at least very good.
I will think like an entrepreneurship. My role requires the ability to think for myself and solve problems as well as being a fast learner. I will learn a great deal about entrepreneurship, running a business, sales and more.
My duties/job description include but not limited to:
- Phone calls (orders, enquiries, sales, customer service, customer support, following up, feedback, surveys)
- Processing orders: checking order details, checking payment received, placing order suppliers, checking prices, checking delivery times, checking delivery costs, checking orders are received.
- Managing customers in CRM - processing through sales funnels
- Sending emails on my behalf: Sales, customer service, customer support, communication with supplier
- Customer Service via Live Chat on the website
- Customer Support
- Regular liaison with myself over skype and email
The company will provide me training for all tasks.
The work will be for 8 hours per day Monday to Friday between 8:00am - 5pm. The time zone will be Australian Eastern Standard.
My honesty will be essential. The company will tolerate mistakes but will not tolerate dishonesty. Because th