Rockstar VA Needed - eCommerce Store Operations Assoc. - Customer Service, Virtual Assistant, Administrative Assistant


Are You A Rockstar?

If so, we need to work together.


- Exciting, fast growing company

- Fun work environment

- Small, close team

- Long term position

- Feel empowered, make decisions

- Grow with the company

- Live up to your potential

- We’ll invest in your education

- Earn new responsibilities

- Variety of tasks & projects to work on

- Even become CEO if you want*

*Seriously - if you can prove yourself, I’ll really consider it.


This is a small and fast-growing, customer focused eCommerce store selling salon and spa furniture. Our revenues in 2017 are more than double 2016’s.

We’re very busy. I need someone to take over the day-to-day operations so I can focus on growing the store.

This is an exciting long-term oportunity for you -

There’s only one person above you (me, the owner). We will grow and hire more, so you have the potential to become the manager, director… maybe even CEO - if you are amazing.

As you grow, the position can grow with you, based on your skills and interests.

Whichever direction your passion and talent take you, we’ll offer you free training so you can live up to your potential.


You’ll be responsible for running the store, starting with just a few tasks.

As you learn, you’ll gradually be in charge of most operations. We’ll train you.

Main Responsibilities:

Customer service

Order management


Product management

Business process, some data entry

More details: [url removed, login to view]

You’ll answer customer questions over phone, chat, and email. You’ll give quotes, take and coordinate orders, solve shipping problems, update spreadsheets, etc.

On average, order management will take about 40-70% of your day.

To apply, at the top of your cover letter, please write "It's snowing in Orlando.”


- People Person w/ Positive Attitude

Friendly, fun, and a good listener. You need to be a strong communicator, speaking and writing.

- Self Starter

Self-motivated, happy working on your own with minimal guidance.

- Decision Maker

Comfortable making decisions and taking responsibility.

- Follow Through / Proactive

If you are given a task, or a customer needs help, you need to follow up until it is solved - not stop or wait after the first step is taken.

- Assertive

Feel comfortable asking people to do things. Tell me when you disagree, and say why.

- Comfortable w/ Constructive Criticism

I'm always werking to improve everything. If I notice that you can improve at something, I'll talk to you about it. I'll be nice and respectful, but direct and quick.

Do not apply if you’re not comfortable with constructive criticism.

- Cultural Flexibility

We are an American company. I've hired people from all over the world, and sometimes there are cultural misunderstandings. I do my best to be understanding of cultural differences, but I also need you to be flexible and adapt to the way we do business.


Based on ability and experience. (The $10/hour range is above our maximum offer).


- Honest

- Reliable

- Fluent in English, near native speaker

- Comfortable w/ basic business math

- Able to learn many different kinds of tasks

- Able to think through a situation & take steps to solve the problem

- Organized, able to follow a process

- Pay attention to details

- Type 50 WPM


- Customer service experience

- eCommerce experience


*REQUIRED - Internet: Fast, stable connection that is NOT interrupted

Work Environment: Be able to answer the phone quick at any time during business hours. No loud background noise - children, dogs, etc.


Full time position (40 hours/week): Work hours may change slightly but are Monday - Friday 8:30 AM to 5:30 PM US Pacific Time with a lunch break. Fridays are not set - I’ll explain later.


Send a SHORT cover letter and include the 4 spelling/grammer errors in this job post.

I look forward to working with you!


Kemahiran: Khidmat Pelanggan, Sokongan Pelanggan, Jualan, Pembantu Maya

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Tentang Majikan:
( 0 ulasan ) undefined, United States

ID Projek: #15762109

20 pekerja bebas membida secara purata $5/jam untuk pekerjaan ini


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