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Technically Savvy Customer Support Person that is always available for Phone Calls, Demos, and Live Chat with our Trial users and Customers

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We are looking for a Technically Savvy Customer Support Person with a very strong background in customer service who is always available for phone calls, demos, and live chat with potential customers. MUST be online and accessible 7 days a week (with the exception of sleeping hours). Actual working hours are Monday to Friday from 9am to 7pm EST. MUST be Super Amazing at both written and spoken English. Since you will be taking a lot of phone calls it's important that people understand you clearly.

The role will be to respond to customer and trial user questions via email in a professional and courteous manner, manage the live chat on our website, schedule and run online demos of our software using Zoom, and answer customer calls in a timely and highly responsive manner to provide the absolute best Customer Service experience.

Salary is $1,000.00 USD per month, but we can be flexible for the right candidate.

If you are genuinely interested please message back with a sample email you would write to a Trial User of [login to view URL] to try to get them on a demo of the software. Candidates who have provided a quality sample will be short-listed for a phone interview.

For additional details about the role please visit:

[login to view URL]

We are looking for the following traits and criteria in the ideal candidate:

Outgoing, friendly, and conversational

Able to think quickly and take immediate action

Able to grasp new concepts and ideas easily

Highly organized and able to self-manage

Very strong attention to detail

Able to communicate clearly both verbally and in writing

Have a strong and reliable internet connection

This is for a long term Full-Time position. If you do not fit the criteria above please do not apply for this job.

Kemahiran: Customer Retention, Khidmat Pelanggan, Sokongan Pelanggan, Sokongan Telefon, Jualan

Lihat lagi: providing technical support to customers, conversation between customer service and client, how to talk to customers in sales, conversation between customer and customer care executive in english, zendesk, how to talk with customer in english, sample conversation with customer, how to speak with client in english

Tentang Majikan:
( 1 ulasan ) Ajax, Canada

ID Projek: #19280341

22 pekerja bebas membida secara purata $53/jam untuk pekerjaan ini

VOTIKO

Hi We can help you with best customer support service and we can help you with best technical customer support on call / email and chat. we are tech savvy and expert to handle all technical task. we will help you to Lagi

$55 USD / jam
(9 Ulasan)
4.7
okechukwu1

SAMPLE EMAIL Hello sir/ma'am I hope you're having a good day so far. I was going through our records and noticed that your trial period is coming to an end very soon. You've been a wonderful customer and we'd Lagi

$50 USD / jam
(1 Ulasan)
4.5
AbdelrahmanTw

Hello Mary, We've noticed that you're currently on Trial account for Hubspot and that exactly why we're reaching out. We wanted to make sure that you're not missing out on the great features we provide with a Pro Lagi

$55 USD / jam
(3 Ulasan)
2.8
WordpressCoders

Hi, I understand what it takes to demo a software and assist potential customers with courtesy and professionalism. However , your offer does not matches with the high expectations that this demanding role would requi Lagi

$50 USD / jam
(1 Ulasan)
2.7
ginne24

Hi there, I would like to apply on this position as a Customer Support Person. I have worked as a customer support for 6 years and I am highly experience with Phone handling. Also, I have read the google doc fi Lagi

$55 USD / jam
(7 Ulasan)
2.8
bpo0995

(Sample email) Hi Sam This is Kyle from Hubspot.com. We have received your trial request and have activated it already. We want you to fully utilize our services and learn all the functionalities we have develo Lagi

$55 USD / jam
(2 Ulasan)
1.6
malbakurtulla

Hello, I am interested in your project and I believe that I would be a good fit for this position. Looking forward to your reply. Hello Jen, Saw that you are currently using the Free Trial. I'm happy to share s Lagi

$55 USD / jam
(3 Ulasan)
1.4
ceciliamakena

I have over 4 years of working experience in the customer care department of a busy telco and 4 years working for an e-commerce firm. I learn and work easily with new software tools. I am also good at multi-tasking. Ha Lagi

$56 USD / jam
(0 Ulasan)
0.0
CrystalClearSol

Hello, My name is Mariah Pitts. I am the owner of Crystal Clear Solutions Management, LLC. We are a small US-based virtual call center operating out of Chicago, IL. CCS offers a wide variety of solutions includin Lagi

$50 USD / jam
(0 Ulasan)
0.0
Delicatesse

D'après mon expérience de 6 ans en tant que: télé conseillère - télé actrice - télé vendeuse et dans le services [login to view URL] je suis sûr que ce métier est pour moi.

$55 USD / jam
(0 Ulasan)
0.0
fannyfiallostv

Hi Louie, I'm interested in working on your project. "Orange" Please, give me the opportunity I am very responsible, I have experience as a virtual assistant, calls, emails, follow-ups etc. I am available to begin the Lagi

$50 USD / jam
(1 Ulasan)
0.0
luisdiegoramirez

SAMPLE E-MAIL REQUESTED: Dearest *user name*, I hope you are doing well. My name is Luis Diego and I wll be assisting you with your trial of [login to view URL] . I hope your trial has been excellent, and that you have Lagi

$61 USD / jam
(0 Ulasan)
0.0
nktmfreelancer

Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and Chat / Email operations. I've worked with Convergys BPO US based MNC. I've worked with Singapore Lagi

$50 USD / jam
(1 Ulasan)
0.0
abhisheknet90

We are looking for some quality projects. We have experience in sales, customer support, etc. Also registered in Texas as Greeksoft llc You can contact us for further information.... Thank you

$55 USD / jam
(0 Ulasan)
0.0
$55 USD / jam
(0 Ulasan)
0.0
attachaudhry1

I have 4 years of relevant experience and currently providing customer support to clients at 3 projects!

$52 USD / jam
(0 Ulasan)
0.0
miller679

I am a well experienced admin/ telemarketer specialising in cold calling and appointment setting. I have done many projects especially as a Virtual assistant and telemarketer for various types of companies in the US an Lagi

$55 USD / jam
(0 Ulasan)
0.0
osamaainabousi

Hi there, I'm glad to offer you the services I specialize in ( Digital Marketing and Customer service ) Let me tell you why I think I'm the perfect fit for your project : I worked as Sales coordinator then m Lagi

$55 USD / jam
(0 Ulasan)
0.0
$52 USD / jam
(0 Ulasan)
0.0
Nktmfreelancer19

Dear Mark, Greetings for the day . Hubspot provides the best of services integrated in a single software that will help you run and monitor your business with better control as per the current trending business opera Lagi

$50 USD / jam
(0 Ulasan)
0.0