ServiceNow Plugin Recertification -- 2

@kamran2012

Interesting project, I will review your plugin against the two latest ServiceNow releases, resolve any API deprecations or compatibility breaks, update inline documentation, and prepare the full recertification package — ATF scripts, security questionnaire, and installation guide — for Store resubmission. One area I will prioritize early: checking for deprecated GlideRecord methods and scoped app API changes between releases, since Incident Management tables often see subtle access-control shifts in new builds. Catching those first prevents failed ATF runs later and speeds up the certification review cycle significantly. Questions: 1) Which two ServiceNow releases are we targeting — Xanadu and Washington DC, or an earlier pair? 2) Are the Change Management hooks currently using Flow Designer or legacy workflows? Looking forward to your response. Best regards, Kamran

@AITSoft

Hello, I understand you need a skilled ServiceNow developer to update your plugin for the two latest ServiceNow releases. My approach is to first review your existing well-documented code and test plans thoroughly. Then I'll identify and fix any compatibility issues to ensure all Incident Management and ITSM workflows function properly on the new versions. I'll update the source code with clear comments and test everything in your provided sandboxes. Besides the code, I'll prepare all required recertification documents including ATF scripts and installation instructions. I'll make sure your plugin installs smoothly without errors and matches the previous certified functionality exactly, so your listing goes live again without hassle. I'm ready to start promptly and communicate quickly for any clarifications. Are there any known issues or specific areas in the plugin that have caused problems in recent builds or previous certifications? Do you expect any significant changes to Change Management hooks that might require redesign? Can you share which ServiceNow versions exactly the plugin was previously certified on and which two versions you want to target now? Are there any new ServiceNow features in the latest releases that the plugin should integrate with or support? Do you want me to also update any Salesforce or API connections included in the plugin as part of this recertification? Thanks,

@technologybeach

With your ServiceNow Plugin Recertification project in mind, my name is Ammar - a seasoned Full Stack Developer specializing in Web and Mobile App Development. My extensive experience encompasses building robust applications on various frameworks, which includes Salesforce App Development. I am well-versed in PHP, Python and other relevant languages crucial for your project success. Over the course of my career, I have navigated through all stages of the development lifecycle - from conceptualization to deployment, and handled projects ranging from CMS & E-Commerce to ERPs. These exposures have honed my problem-solving mindset and adaptable approach in ensuring smooth operations at all times. My knowledge and skills with Git Version Control will be especially relevant to the task at hand. Furthermore, my proficiency extends beyond pure development alone; I am also experienced in Agile Management and comfortable using such techniques to ensure deadlines are met while maintaining high standards. As user experience plays an integral role in your requirement - extending Incident Management workflows - allow me to bring to bear my UI/UX Design background - another feather that sets me apart. By collaborating with me on this project, you are choosing a capable professional committed to delivering comprehensive-certified solutions for your consumers’ satisfaction. Await no further as I am ready to get started immediately if given the opportunity!

@vishal1145

Your Change Management hooks will fail certification if they still reference the deprecated GlideRecord API patterns that ServiceNow flagged in the Vancouver release. That's the #1 reason ITSM plugins get rejected during recert - legacy query methods that worked in Tokyo suddenly throw security warnings in Washington DC. Before I map the recert path, I need clarity on two things. First, which exact releases are you targeting - Vancouver and Washington DC, or are you skipping ahead to Xanadu? The ATF test coverage requirements changed between those versions. Second, does your plugin use any scoped app dependencies that might have their own compatibility issues, or is everything self-contained in your namespace? Here's the recert workflow: - SERVICENOW ATF SCRIPTS: Rebuild your Automated Test Framework suite to cover the new API deprecation warnings, then validate every Incident Management touchpoint passes on both target releases without console errors. - GIT + DOCUMENTATION: Branch your repo for each release, inline-comment every compatibility fix you make (especially around GlideRecord replacements and REST API version bumps), and update the installation guide with new prerequisites. - ITSM WORKFLOW VALIDATION: Smoke-test the full lifecycle - incident creation, assignment rules, SLA triggers, and closure workflows - because ServiceNow's certification team will reject the package if any background script fails silently. - SECURITY QUESTIONNAIRE: Cross-reference your prior answers against the new compliance checklist, flag any changes in data access patterns, and document how you're handling the stricter ACL requirements in recent builds. I've recertified 4 ITSM plugins through the past 3 ServiceNow releases, including one that required rewriting 30% of the Change Management integration layer when they deprecated synchronous Business Rules. Let's schedule a 15-minute call to review your current ATF coverage and confirm there aren't hidden dependencies that'll blow up during Store review.

@maximg10

⭐Hey, I’m ready to assist you right away!⭐ I believe I’d be a great fit for your project since I have extensive experience in ServiceNow development, API development, and documentation. My technical expertise in Git, PHP, Python, and Salesforce app development equips me to handle the recertification of your ServiceNow plugin seamlessly. The timely completion of this project within the specified budget and duration is a top priority, ensuring a smooth transition for your plugin on the latest ServiceNow releases. If you have any questions, would like to discuss the project in more detail, or would like to know how I can help, we can schedule a meeting. Thank you. Maxim

@AlexDeveloper911

Hey, I am ready when you are.✅ I’ve worked on something very similar. What really matters here is ensuring seamless compatibility with the latest ServiceNow releases. The tricky part is usually identifying and resolving any incompatibilities while updating the documentation inline. In a recent project, I successfully updated a ServiceNow plugin for a client, ensuring smooth functionality across different releases. While I haven't done this exact recertification process, I am confident in my ability to navigate similar technical challenges. Let's chat! -Oleksandr

@MQamar123

As a ServiceNow-certified developer with a diverse background in various programming languages and frameworks, my progressive technical skill set aligns with the complex needs of your project. With deep expertise in PHP, Python, as well as ServiceNow itself, I am well-prepared to review your existing code, identify and resolve incompatibilities, and update the documentation inline, ensuring a successful recertification. Having worked on various ITSM projects over the past 7 years, I possess an intimate understanding of the intricate systems like Incident Management. I assure you that all functions related to these areas will run seamlessly on the new builds. My proficiency across different technologies and my ability to adapt quickly is evidenced by my engagement with multiple platforms such as AWS Dynamo DB, React.js, Angular.js and more. Lastly, my meticulous approach to work combined with my quick adaptability allows me to troubleshoot minor Change Management hooks without disrupting the project timeline. You can rely on me for not only completing this recertification accurately but also for providing comprehensive recertification artifacts ready for ServiceNow's review. I'm excited to commence working on this project and help you get your listing reinstated efficiently

@justinw45

Hello, I understand the importance of recertifying your ServiceNow plugin for the latest releases to ensure smooth operation within Incident Management and broader IT Service Management workflows. My experience in reviewing code, resolving incompatibilities, and updating documentation aligns perfectly with your project requirements. I am committed to delivering a successful listing reinstated in the marketplace, ensuring that all features behave as expected. I will meticulously review the existing code, address any issues, and update the documentation inline to meet the recertification criteria. With a focus on ensuring the plugin installs without errors and functions seamlessly, I am prepared to start immediately. I welcome further discussion to clarify any scope or expectations to achieve the desired outcomes efficiently. Best regards, Justin

@engruhulajom

Hello Dear, I’m an experienced full-stack developer with over 10 years of expertise, specializing in ServiceNow development, ITSM workflows, and enterprise plugin maintenance. I understand you need to review, update, and recertify your existing plugin for the latest ServiceNow releases, ensuring full compatibility with Incident Management and related modules. I have worked on ServiceNow applications involving ITSM, Change Management, and Store submissions, handling version upgrades, ATF testing, and security compliance. My approach ensures clean code updates, resolved incompatibilities, and accurate documentation aligned with ServiceNow standards. I will deliver fully tested builds, updated artifacts, and support successful Store relisting without issues. Looking forward to hearing from you. Best regards, Md Ruhul.

@Shonali1406

Hello, With 13 years of experience in enterprise software development and plugin lifecycle management, I can take your ServiceNow app through seamless recertification. My approach includes: Code Review & Updates: Resolve incompatibilities for the two latest ServiceNow releases, ensuring full Incident Management and ITSM functionality. Testing & Validation: Execute automated and manual tests in provided sandboxes. Documentation & Artifacts: Update inline documentation, ATF scripts, installation guides, and security questionnaires. Repository Management: Push well-commented, production-ready code to Git and ensure smooth Store submission. I deliver reliable, deadline-driven results. Let’s collaborate to get your plugin live and fully certified again.

@digilogies

Relevant portfolio available to share - just drop a message and I'll send it your way. Thanks for reading my proposal. I’d like to clarify that I’m not an AUTO-BIDDER or BOT. I personally read through your project details before submitting my bid and have a clear understanding of what needs to be done. With over 6 years of experience and a proven track record of delivering 850+ successful projects, I am confident in my ability to manage and execute your ServiceNow plugin recertification process to a T. My proficiency as a full-stack developer with expertise in Web/Apps/API and CMS development puts me at a unique advantage for this project. My past work has included similar tasks like yours such as updating plugins, conducting thorough tests, and submitting finalized documentation. Let's start your project when you are ready or we can schedule a quick call or have a chat to discuss your requirements. You can check our recent portfolio and client feedback here: ⭐ https://www.freelancer.com/u/digilogies ⭐

@DngPhgNam

⭐⭐⭐⭐⭐ ✅Hi there, hope you are doing well! I recently completed a similar project where I successfully recertified a complex ServiceNow plugin across multiple platform versions, ensuring seamless functionality and marketplace relisting with smooth integration. From my experience, thorough code compatibility review and comprehensive testing are crucial to ensure flawless performance on the updated ServiceNow releases. Approach: ⭕ Review and analyze the existing plugin code and documentation in your Git repo. ⭕ Identify and fix compatibility issues related to the two latest ServiceNow releases. ⭕ Update inline documentation and adjust Change Management hooks as needed. ⭕ Conduct both automated and manual testing on your sandbox environments for each release. ⭕ Prepare and submit all required recertification artifacts for ServiceNow store approval. ❓ Could you please confirm if there are any custom integrations or third-party dependencies that need special attention? I am confident I can efficiently deliver a fully compliant, well-documented, and successfully recertified plugin that meets all your acceptance criteria. Looking forward to working together. Best regards, Nam

@billybryan98

Hello there, I hope you’re doing well. I’m a ServiceNow expert focused on recertification and ensuring complex ITSM apps behave perfectly across new releases. I’ll review your fully-documented plugin, resolve incompatibilities, and update inline documentation so every Incident Management and ITSM touchpoint remains stable on the latest builds. I’ll work from your existing certification package, run smoke tests in live sandboxes for both target releases, and deliver updated, well-commented code pushed to Git along with refreshed ATF scripts, installation instructions, and security questionnaires, ready for ServiceNow review. I can handle the end-to-end process with precision and deliver a solid, marketplace-ready recertification. Expect clear communication, a practical plan, and a swift turnaround aligned to your timelines. Please feel free to contact me so we can discuss more details. I am looking forward to the chance of working together. Best regards, Billy Bryan

@daxm0

Hi, There is strong interest in the project and full support can be provided to ensure its successful progress. I clearly understand the core requirements of your project. I will approach the work with attention to detail and strong communication. The final delivery will reflect your vision and desired results. With 6 years of experience as a senior software engineer, I’ve worked on a wide range of projects and helped solve many technical challenges. I’m confident I can handle your project and deliver strong results through clear communication and a smooth process. If anything about the requirements isn’t completely clear yet, we can discuss it together and refine the details as we move forward. If you want the best possible outcome, I would be grateful to be considered for this project. I always focus on delivering quality work on time so that the solutions I build help grow your business rather than slow it down. I’d be happy to go over the requirements together to make sure I fully understand the project. After we clarify the details, I can begin immediately and maintain smooth communication that works well with your time zone. best regards, Dax M

@craigd43

With my extensive experience in PHP, Node.js, Vue.js, and C# programming, I am confident that I am the perfect choice to recertify your ServiceNow plugin. In addition to my full-stack web development skills, I have a solid background in web scraping which aids me in resolving intricate issues like those you might be encountering. Throughout my career, I've been praised for building efficient, scalable and user-friendly applications - which aligns directly with your need for the recertification project. My skillset will ensure I'm able to review your current code comprehensively and efficiently which will enable me to identify and resolve incompatibility issues promptly. Finally, my commitment to delivering high-quality code within the given deadline perfectly complements your needs. Rest assured if chosen, I'll work diligently to ensure the updated source is pushed to your repository along with all necessary documentation for ServiceNow’s review. Choose me for your project and together we can reinstate your plugin successfully into the ServiceNow Store. Let's begin this venture soon!

@abdf2010

Hey, your project, ServiceNow Plugin Recertification -- 2 looks like a great fit for my skills. I've worked on similar PHP projects and can deliver solid results. Let me know if you'd like to chat about the approach.

@adisonw

Dear Sir, I am thrilled to bid your project. This is a strong fit for me because the work is clearly focused on compatibility, recertification, and controlled updates, not rebuilding a working app from scratch. I can review the existing plugin, compare behavior across the two target ServiceNow releases, resolve compatibility issues, update documentation inline, and prepare the package so it is ready for recertification and Store submission again. Since you already have the prior certification package, test plans, source code, and release sandboxes ready, the project can move efficiently with a structured review and validation process rather than guesswork. My approach would be to audit the current app against release changes first, fix any breakpoints affecting Incident Management, ITSM, and minor Change Management hooks, then run through automated and manual validation before finalizing the recertification artifacts. The important part here is preserving the prior certified behavior while making only the changes required for clean installation, stable operation, and successful review. One important question I’d like to ask is: which two ServiceNow releases are the recertification targets, because that will define the exact compatibility review path and the areas most likely to need adjustment. I’d be glad to help get the plugin updated and back into the Store cleanly. Sincerely, Adison.

@cindyviorinar

Hello Client, I’ve reviewed your brief and am ready to recertify your ServiceNow plugin for the two latest releases. I’m an experienced ServiceNow developer who has taken multiple ITSM-focused apps through Store recertification. I will review your Git source, run targeted compatibility checks in each sandbox, resolve API and Change Management hook regressions, update inline documentation and ATF scripts, and ensure automated and manual tests pass on both target builds. Technically, I’ll start with a diff-based code review against the new platform APIs, run ATF smoke tests, fix script include and server/client API breaks, and push well-commented commits to your repo. I’ll prepare the full recert package (installation steps, security questionnaire, test artifacts) and resubmit to the Store. I can begin immediately and aim to complete the work and submission within 7 days, pending rapid clarification from you. Which two ServiceNow release versions should I target and do you have any custom plugins or scoped apps that integrate with Incident beyond the listed repo? Best regards, Cindy Viorina

@jagratip3

Hi, I’ve worked on ServiceNow applications involving Incident Management and ITSM workflows, including upgrades and compatibility fixes across releases. I can help you smoothly recertify your plugin for the latest ServiceNow versions. I’ll start by reviewing your existing certification package, test plans, and codebase to identify any compatibility gaps. Then I’ll resolve issues, update scripts and configurations as needed, and ensure everything runs cleanly in both sandbox environments. I’m also comfortable handling ATF updates, documentation refinement, and Store submission requirements. Your clear documentation and sandbox access will help accelerate the process, and I’ll keep everything aligned with ServiceNow’s latest standards to ensure a successful recertification. I’m available to start immediately and can keep turnaround quick with regular updates. Best regards, JP