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Full Time Experienced Shopify Project Manager Can Speak read and write fluent English and Chinese Malaysian Applicants only. If you are not from Malaysia and do not read and write Chinese please do not apply This full-time role centres on keeping our Australian and International Shopify store running smoothly while growing its reach. Fluency in both English and Chinese is essential because you will switch between the two languages every day when updating product copy, coordinating with suppliers, and answering customer enquiries. Day to day, you will: • Manage all product listings—adding new SKUs, refreshing photos, editing descriptions, and ensuring stock levels stay accurate. • Plan and execute marketing campaigns across Shopify, social media platforms, and our email marketing tools, then track performance and optimise the next push. • Handle customer service, replying within 24 hours via live chat, email, and social channels, escalating issues only when absolutely necessary. We stay connected through email for formal updates, instant messaging apps for rapid questions, and weekly video calls to align on priorities. Comfortable, proactive communication in all three channels is a must. Success looks like: zero listing errors, campaigns launched on schedule, customer satisfaction consistently above 95 %, and clear weekly reports on store metrics. If you are an experienced Malaysian project manager who meets the language requirement and already knows your way around Shopify, social media ad tools, and common email marketing platforms, you will fit right in.
Project ID: 40734105
23 proposals
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Active 4 days ago
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23 freelancers are bidding on average $12 AUD/hour for this job

Hello, I’m pleased to apply for your full-time Shopify Project Manager role. I can coordinate product listings, supplier communication, customer support, campaign execution, and weekly performance reporting across your Australian and international stores. I understand the importance of accurate SKUs, timely updates, bilingual communication, and maintaining customer satisfaction above 95%. I would also recommend a structured listing and campaign checklist to reduce errors and improve consistency. I am ready to discuss your current workflow and priorities. Check out my portfolio here:- https://www.freelancer.com/u/installerpoint Best Regards, Muhammad Adeel
$35 AUD in 25 days
6.6
6.6

Hi there, I am a Malaysian software professional who speaks, reads, and writes fluent English and Chinese. I understand you require a full-time, experienced Shopify Project Manager who is a local applicant. I offer comprehensive project management for your Shopify store, handling everything from product management and data entry to coordinating email and social media marketing campaigns. My approach ensures efficient customer service and seamless operations, acting as a dedicated virtual assistant to keep your e-commerce business running smoothly. Ready to bring focused expertise to your team. Best Regards, Khorshed Alam, RS Software
$5 AUD in 40 days
6.9
6.9

With extensive experience in Shopify management and bilingual proficiency in English and Chinese, I am well-equipped to take on the role of Full-Time Shopify Project Manager for your Australian and International stores. I understand the critical importance of maintaining product listings, executing marketing campaigns, and delivering exceptional customer service across various platforms. How do you envision integrating cultural nuances into our customer interactions to enhance brand loyalty and engagement? Regards, Yogesh Kumar
$4 AUD in 33 days
6.5
6.5

Hi, thanks for sharing the details of this role! A few things to note: I am a web developer, not a project manager, and I am not based in Malaysia. I would not be the right fit for this specific position. That said, if you ever need Shopify development, store setup, or custom features built, I would love to help with that side of things. Three quick questions just out of curiosity about your store: 1. Are you looking to redesign or optimize your Shopify storefront alongside hiring for this role? 2. Do you have any custom Shopify features or integrations you have been wanting to add? 3. Is there a specific timeline for getting the store to its next stage of growth? Wishing you the best in finding the right candidate! Azeem Amin
$8 AUD in 7 days
6.0
6.0

Hello, I am interested in supporting your Australian and international Shopify operations as a full-time project manager. I can coordinate product listings, SKU updates, supplier communication, stock accuracy, customer enquiries, campaign execution, and weekly performance reporting with strong attention to deadlines and detail. I understand the importance of switching smoothly between English and Chinese across product copy, customer service, and daily coordination. I would also recommend maintaining a concise weekly dashboard covering listing accuracy, campaign results, response times, customer satisfaction, and stock exceptions so priorities remain visible. I am comfortable with email, instant messaging, and recurring video calls, and can help keep store operations organised and proactive. Regards Muhammad
$35 AUD in 37 days
5.3
5.3

⚡ I HANDLE THIS TYPE OF WORK REALLY WELL. I have just managed a Shopify store for a retail client, ensuring smooth daily operations and effective marketing strategies. The main goal is to keep the store running flawlessly while maximizing customer satisfaction. I can handle product listings, marketing campaigns, and customer service, plus I know the importance of accurate stock levels. Often overlooked is the need for timely communication across all platforms. I will ensure clear updates and smooth workflows to keep everything on track for you. MESSAGE ME, WORST CASE YOU GET FREE ADVICE. Regards, Stefan.
$6 AUD in 7 days
4.6
4.6

Keeping your Shopify store running smoothly and growing in international markets comes down to handling daily product listings, customer service, and marketing campaigns with total accuracy. I am a native speaker of both English and Chinese and I live in Malaysia, so I bring the exact language skills and regional perspective you need for daily supplier coordination and customer support. We will start with a clear operational plan where I review your current workflow, supplier schedules, and product catalogues so we are fully aligned on expectations before I touch any live listings. I will map out our weekly marketing calendar and customer service response templates to make sure we hit your targets for satisfaction and timely communication from day one. I will manage all your daily SKUs, add new products, update stock levels, and execute targeted campaigns across Shopify, email tools, and social media platforms. I will handle your customer enquiries across live chat and social channels within your time frame, keeping your error rate at zero and providing you with clear weekly performance reports. Could we have a short call before you award? Tell me a time. Salma
$38 AUD in 25 days
5.2
5.2

Hello, I can support Shopify store operations, product management, campaign coordination, and daily store maintenance with a structured approach focused on accuracy and smooth execution. I can handle product uploads, SKU updates, descriptions, images, inventory checks, collection management, campaign coordination, email marketing tasks, and customer communication while keeping records organised and reporting progress clearly. For this role, I would need Shopify staff access, existing workflows/documentation, supplier/product information, marketing tool access (if required), and communication channel details to start managing the store effectively. I will maintain accurate listings, follow your processes, coordinate tasks on schedule, and provide clear updates on store activities and performance. Regards, Waqas
$5 AUD in 40 days
4.5
4.5

Managing your Australian and international Shopify storefront demands bilingual operational fluency in English and Chinese, flawless catalog management, and disciplined cross-channel campaign execution. my approach: Based in Malaysia, I will handle end-to-end store operations across both languages. I will audit and maintain product listings—optimizing descriptions, validating SKU variants, and syncing inventory levels to prevent overselling. For supplier relations and customer support, I will manage inquiries via email, chat, and social channels with under-24-hour turnaround in natural English and Chinese, sustaining a 95%+ satisfaction rating. I will plan and execute marketing campaigns across Klaviyo/Omnisend, Meta ads, and Shopify, tracking ROAS, conversion rates, and traffic trends. I will provide transparent weekly KPI reports and actively participate in sync calls. 1. Which email marketing tool (e.g., Klaviyo) and helpdesk system do you currently use? 2. What are the key supplier time zones we will be coordinating with? I am ready to drive growth and reliability for your store.
$5 AUD in 40 days
3.0
3.0

Managing a Shopify store across Australian and international markets requires careful coordination, accurate listings, timely campaigns, and responsive bilingual communication. I can support the daily operation by maintaining SKUs, product copy, imagery, inventory accuracy, customer replies, and supplier communication in English and Chinese. I would keep campaign tasks, customer issues, and store updates organized through clear priorities and weekly reporting, while monitoring performance to guide future improvements. A shared checklist for product publishing and campaign launches would help prevent listing errors and missed deadlines. I am comfortable with structured email updates, instant messaging, and weekly video coordination, and can contribute proactively to reliable store growth. Regards, Muhammad
$35 AUD in 22 days
2.6
2.6

This project is a great match for my experience, and I’d be happy to put my skills to work and help bring your vision to life. I have extensive experience working on a wide range of projects for clients. I’m confident in my ability to understand what a client needs, deliver high-quality work, and communicate clearly throughout the project. With a solid background in managing Shopify stores and fluency in both English and Chinese, I can efficiently handle product listings and customer inquiries. I would approach your goal by implementing proactive communication and data-driven marketing strategies to ensure success. I would love to chat more about your project! Regards, Bester Devenier
$4 AUD in 7 days
2.0
2.0

Hi, I understand you’re looking for a full-time Shopify Project Manager who can take ownership of day-to-day store operations while keeping product management, marketing, and customer service running smoothly. I can manage Shopify product listings, SKUs, images, descriptions and inventory, coordinate marketing campaigns across social and email channels, monitor campaign performance, and handle customer enquiries within the required response time. I’m also comfortable working with structured weekly reporting, instant messaging for quick coordination, email for formal updates, and regular video calls. My focus would be on maintaining accurate listings, keeping campaigns on schedule, monitoring store KPIs and resolving customer issues proactively rather than waiting for problems to escalate. I understand the importance of consistent communication and reliable day-to-day ownership in a full-time role.
$5 AUD in 40 days
1.0
1.0

Your posting caught my attention because you need hands-on Shopify management across product operations, marketing, supplier coordination, and customer support, with strong English and Chinese communication. I have experience managing Shopify workflows including product listings, catalog updates, store operations, campaign coordination, customer communication, and performance tracking. I’m comfortable with structured reporting, weekly planning, and keeping day-to-day e-commerce operations organized. However, I want to be transparent: I am based in India, not Malaysia, so I do not meet your Malaysian applicant requirement. I also would not want to misrepresent Chinese fluency simply to submit an application. For this role, you should prioritize a Malaysia-based candidate who genuinely meets the English/Chinese language requirement and can work full-time within your communication setup. — Ashish Parakh
$8 AUD in 40 days
0.0
0.0

Hello, I hope you're doing well. I can support Shopify product operations, campaign coordination, stock updates, and customer service with clear weekly reporting. I’m comfortable working with product SKUs, Shopify analytics, email tools, and social channels. Could we have a short chat to confirm the Malaysian location and English-Chinese communication requirements, along with your current store workflow? Thank you, Zohaib
$2 AUD in 40 days
0.0
0.0

Your aim to keep your Shopify store running smoothly while expanding its reach is crucial, especially in a bilingual environment. My experience managing e-commerce platforms has equipped me with the skills to ensure accurate product listings and timely updates, which aligns perfectly with your needs. Managing product listings and executing marketing campaigns requires attention to detail and strategic planning. I understand the importance of zero listing errors and timely campaign launches, and I would approach this by implementing a systematic check for inventory accuracy and leveraging data analytics to optimize future campaigns. With strong communication skills in both English and Chinese, I can ensure seamless interaction with suppliers and customers alike. My expertise in Shopify and social media advertising will contribute to maintaining high customer satisfaction and achieving your outlined success metrics. Let's talk.
$3 AUD in 7 days
0.0
0.0

As a fluent English and Chinese speaker from Malaysia with extensive Shopify project management experience, I can enhance your store’s performance and customer satisfaction. I excel at campaign execution and customer service, ensuring zero listing errors and timely communication. Let’s discuss how I can bring success to your projects.
$5 AUD in 7 days
0.0
0.0

Managing a Shopify store requires a nuanced understanding of both operational efficiency and customer engagement, especially when balancing bilingual communication. Your emphasis on maintaining zero listing errors and achieving high customer satisfaction aligns perfectly with my experience in e-commerce project management. I would approach this role by first conducting a thorough audit of your existing product listings and marketing strategies, ensuring that all aspects are optimized for accuracy and visibility. Continuous monitoring of inventory and performance metrics will be key, along with implementing targeted marketing campaigns tailored to your audience. Given the importance of seamless communication, I would prioritize establishing clear protocols for updates and feedback across all channels. One consideration worth discussing is how you currently track and analyze customer feedback to further enhance service quality. I look forward to collaborating on this project to drive growth and operational excellence. Best regards, Mark Searle.
$4 AUD in 7 days
0.0
0.0

Melbourne, Australia
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