
Closed
Posted
I need a reliable live-chat assistant to take charge of my Facebook and Instagram inboxes. Your main focus will be sales-oriented conversations—answering product questions, nurturing leads, highlighting current promotions, and guiding visitors smoothly toward checkout. Key deliverables: • Monitor and respond to Facebook & Instagram DMs in real time • Provide friendly, persuasive answers that align with our brand voice • Proactively introduce offers, bundles, or upsells when relevant • Log common questions and report trends so we can refine our promos If you already have experience turning casual social-media inquiries into sales, I’d love to hear how you approach tone, response speed, and tracking results.
Project ID: 40388419
95 proposals
Remote project
Active 3 hours ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
95 freelancers are bidding on average $20 USD/hour for this job

With over a decade of experience in the digital marketing industry and a stellar track record, I am confident that my team at Marketing For Greatness can offer you the best live social media chat assistance for your Facebook and Instagram inboxes. Our expertise doesn't end merely with managing inquiries; we excel in turning those casual conversations into meaningful sales. We do this by precisely incorporating your brand's voice into persuasive and relevant answers, not only answering product questions but also actively introducing offers, bundles, or upsells when applicable. In addition to our commitment to delivering top-tier customer engagement, we believe in the power of data. To this end, we meticulously log common questions and analyze trends for prompt reporting. Our aim is to help you refine your promos or any other aspect of your sales strategy for maximum efficiency. Being Facebook Blueprint Certified Digital Marketing Associates gives us an edge when it comes to navigating algorithms and trends on Facebook and Instagram. Choose us for our extensive skillset that includes social media management, Facebook & Instagram marketing, as well as virtual assistance - all lined up with your project requirements. Count on an award-winning agency well-versed in SEO, PPC, email marketing, content marketing, conversion rate optimization that can further elevate your online presence beyond chat management.
$20 USD in 40 days
7.6
7.6

As a Freelancer with Zayer Tech, my main priority has been customer satisfaction and driving sales through effective and efficient communication strategies. With over a decade of experience in social media management and digital marketing, I am adept at utilizing the different platforms, including Instagram and Facebook where your project demands action, to maximize audience engagement that generates leads, nurtures prospects, boosts brand visibility, and converts them into satisfied customers. Ultimately, what sets me apart as an ideal choice for this project is my in-depth knowledge of managing social media platforms from preparing tailored content to scheduling them efficiently. I have a strong background in SEO writing and Optimization as well as Website and Content Management which are significant to ensuring seamless user experiences while driving necessary traffic through engaging materials. I am excited at the prospect of bringing together these skills of mine to not only streamline your Facebook and Instagram inboxes but also, significantly amplify business growth on these platforms.
$20 USD in 40 days
6.8
6.8

Having engaged in numerous roles as a Virtual Assistant, I fully grasp the essence of remaining organized, responsive, and sales-focused in a fast-paced digital environment. My skills in managing inboxes and providing sales-driven customer service make me the perfect fit for your Live Social Media Chat Assistant project. Not only will I monitor and respond to Facebook and Instagram messages in real-time but my approach will be highly persuasive, aimed at spurring product sales through upselling and promotion. To ensure optimal performance, I'll religiously log users' frequently asked questions to assist in refining promotional strategies. As a detail-oriented professional who thrives in structured chaos, I specialize in keeping clients satisfied and loyal through effective communication. My technical proficiency guarantees adaptability to your existing systems while my past results showcase improved workflows that save time and drive revenue. With me as your Live Social Media Chat Assistant(As a Customer Service and Sales expert), you can expect an organized, detail-oriented, and highly-responsive approach that will not only enhance your brand voice but also increase sales conversions. Let's join hands and catapult your online presence to new heights of profitability together!
$20 USD in 40 days
5.6
5.6

Hi, I have experience managing Facebook and Instagram inboxes with a strong focus on converting conversations into sales. I handle DMs in real time, provide clear and friendly responses, and naturally guide prospects toward purchase by highlighting offers, bundles, and product benefits. My approach is to keep replies quick, personalized, and aligned with your brand voice while identifying buying intent and upsell opportunities. I also track common questions and patterns so you can refine promotions and improve conversions over time. I’m reliable, detail-oriented, and comfortable maintaining consistent response times while keeping conversations organized and results-focused. I’d be happy to support your growth and turn inbox traffic into revenue. Best regards, Mostafizur
$20 USD in 40 days
5.4
5.4

Hello, Could you share more about your current approach to managing inquiries? Understanding your brand voice will enhance my responses and help convert inquiries into sales efficiently. With extensive experience in live-chat support for e-commerce, I excel at creating engaging conversations that lead to sales. I focus on responding swiftly while maintaining a friendly tone aligned with your brand. My approach includes actively introducing promotions and upsells tailored to customer needs. I also track frequently asked questions to help refine your promotional strategies. My aim is to boost your sales conversion rates through proactive engagement and personalized interactions. I’m excited about the possibility of collaborating with you on this project. Let’s discuss how I can best support your goals and ensure a seamless experience for your customers. Best Regards, Gafar
$15 USD in 40 days
5.1
5.1

Hi, I am a skilled social media customer support and live chat assistant, and I can manage your Facebook and Instagram inboxes in real time to handle sales-focused conversations, answer product queries, nurture leads, highlight promotions, and guide customers toward checkout. I will also introduce relevant offers and upsells, maintain brand tone, and log common questions with reporting insights to improve your promotions. Please send a message so we can go through the details, decide on timeline and deliverables, and start right away. Best regards.
$15 USD in 20 days
5.0
5.0

Hey there !! I can step into this role as a sales-focused social inbox manager, where the goal isn’t just replying—it’s converting conversations into completed purchases while maintaining a consistent brand voice. How I handle Facebook & Instagram live chat: 1. Real-time response system • Fast replies with structured “answer → reassurance → CTA” format • Prioritised handling of high-intent messages (pricing, availability, shipping, discounts) • Saved replies for speed without sounding robotic 2. Sales-driven conversation flow • Identify intent level (browse vs. ready-to-buy vs. comparing) • Guide users toward purchase with soft CTAs (“I can help you get that today…”) • Natural introduction of bundles, offers, and upsells when relevant 3. Brand-aligned communication • Tone adapted to your brand voice (friendly, premium, casual, etc.) • No aggressive selling—focus on clarity, trust, and reducing hesitation 4. Conversion support system • Track common objections and FAQs (pricing, delivery, product doubts) • Feed insights back to improve ads, offers, and product positioning • Identify recurring drop-off points in conversations I’ve worked in similar setups where DM conversations were a primary sales channel, especially for Instagram-first brands, and the biggest lift always comes from tightening response speed + improving how offers are introduced inside conversations. Warm regards, Rajat Pathania
$15 USD in 42 days
4.9
4.9

Drawing on my in-depth experience in digital marketing, along with my extensive sales and lead generation history, I can expertly manage your Facebook and Instagram DM inbox to drive real sales results. I understand that the key to any successful customer interaction is the ability to empathetically connect while staying focused on converting inquiries into purchases. That's where my cross-functional skill set can add tremendous value to your business. One of the ways I differentiating myself in this crowded field is through proactive sales approach. Not only will I respond promptly and professionally to all messages, but I will also proactively introduce relevant offers, bundles, and upsells. Moreover, my familiarity with analytics tools like Google Analytics 4 and Search Console makes me well-equipped to log common questions and report trends for your future promos. Furthermore, as a seasoned inbound support professional, I bring a wealth of experience handling complex queries and keeping customers contented - an essential skill for preserving customer retention in a highly competitive digital landscape. With my neutral accent and cultural understanding of Western markets, you can trust that your brand will be represented effectively at all times. Choose me for an exceptional blend of dedicated service, intimate understanding of your target audience, and quantifiable results that boost your bottom line.
$15 USD in 40 days
4.7
4.7

Hello !! I am ready to help you with Live Social Media Chat Assistant, Exactly as you want. I have complete team of top-notch digital marketing experts with solid experience in Sales, Facebook Marketing, Virtual Assistant, Social Media Marketing, Customer Service, Social Media Management, Instagram Marketing, Chatbot. Plus point is they will be only dedicatedly working on this project to capture the highest results. Must check our profile to check amazing ratings and reviews: https://www.freelancer.com/u/komalshaikh92 I am available to chat or a call to deep dive into the project. Thankyou, Komal. Digitaurus Technologies.
$15 USD in 40 days
4.2
4.2

Hi, I’ve reviewed your project and I’d love to help you manage your Facebook and Instagram inboxes by turning conversations into real sales while maintaining a friendly, on-brand tone. I’ll handle real-time DM responses, guide potential customers through product questions, highlight offers and bundles at the right moment, and use a sales-focused approach to improve conversions. I’ll also track common inquiries and provide insights so you can refine promotions and messaging over time. Do you already have a defined script/brand tone for replies, or should I build a response framework for you? Let’s turn your inbox into a consistent sales channel. Many Thanks, Umer F.
$20 USD in 40 days
3.5
3.5

⚠️ If you're not happy, you don’t pay. ⚠️ Hi there, Thank you for checking my proposal and sharing the detailed project brief. I can handle your live-chat assistant needs on Facebook and Instagram with a focus on sales conversions using efficient and engaging communication strategies. I will deliver: • Real-time monitoring and responses for Facebook & Instagram DMs • Persuasive answers that reflect your brand voice • Proactive introduction of offers and upsells • Tracking common questions and trends for promo refinement You will also receive: • Guidance on tone, response speed, and results tracking I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timeline and next steps. Best regards, Chirag.
$15 USD in 30 days
3.1
3.1

As a certified digital marketer with a focus on social media, I am well-equipped to take charge of your Facebook and Instagram inboxes. My prime objective is driving sales and I have honed my skills to align every conversation with the brand's voice while entailing persuasive answers that prioritize conversion. From monitoring and responding to DMs in real-time to proactively introducing relevant offers, I have a firm grasp on how to nudge potential customers smoothly towards checkout. I pride myself on keeping an analytic eye on every social media interaction, making sure to log common questions and report trends. This allows me to provide you with valuable insights for your promotional strategies consistently. My experience in SEO further enhances my understanding of keyword analysis and target audience behavior, giving us an added edge in crafting a compelling social media presence. Moreover, as a coach to aspiring freelancers and entrepreneurs at SST Freelancer Hub IT Center, I have had great success in training my students in digital marketing strategies that maximize revenue. My approach is rooted in ensuring 100% client satisfaction with quick response time and punctual task completion. Let's leverage my expertise together for exponential growth!
$20 USD in 40 days
2.6
2.6

Hi there, I'm excited about the opportunity to assist you with your Facebook and Instagram inboxes! With extensive experience in social media management and customer service, I am well-equipped to handle sales-oriented conversations that convert inquiries into sales. I understand the importance of maintaining a friendly and persuasive tone that aligns with your brand voice. My approach includes quickly responding to DMs in real-time, answering product questions, and proactively introducing offers and upsells to drive conversions. Additionally, I will log common inquiries and analyze trends to help refine your promotions effectively. I'm eager to discuss how I can help boost your sales through social media. Please check out my portfolio: https://www.freelancer.ca/u/ZeeCreatives Best regards, Zainab
$15 USD in 40 days
2.3
2.3

Hello, I can take full ownership of your Facebook and Instagram inboxes and turn conversations into consistent sales through fast, engaging, and conversion-focused communication. I have experience handling live social media chats where the priority is not just responding quickly, but guiding potential customers toward purchase with the right tone and timing. I keep responses friendly, human, and aligned with your brand voice while naturally introducing offers, bundles, and upsells when they fit the conversation. My approach: Maintain near real-time response speed to maximize engagement Use conversational, non-pushy sales techniques to build trust Identify buying intent and guide users smoothly to checkout Highlight promotions strategically to increase order value Track FAQs, objections, and trends to improve messaging and campaigns I also maintain simple tracking of conversations and outcomes so you can clearly see what’s working and where conversions are coming from. I’m reliable, detail-oriented, and focused on results—both customer satisfaction and sales growth. Warm regards, Harpreet Singh
$15 USD in 50 days
3.0
3.0

I understand you need a live chat assistant focused on converting Facebook and Instagram conversations into actual sales while maintaining a natural and engaging brand voice. The key is fast response time, understanding customer intent, and guiding users smoothly toward purchase with subtle upselling. I will handle real time DM responses, answer product queries, introduce offers strategically, and track common questions to improve conversions. I have experience in sales driven communication and customer handling, ensuring higher engagement and better closing rates while keeping conversations human, persuasive, and aligned with your brand tone consistently.
$20 USD in 40 days
1.5
1.5

I can manage your Facebook and Instagram inboxes to drive sales by responding სწრაფly, engaging leads, and guiding them toward checkout. I use a friendly, brand-aligned tone, identify upsell opportunities, and track common questions to improve performance. I also monitor response time and conversions to continuously optimize results.
$15 USD in 40 days
1.5
1.5

Hello! I have experience in online support, client communication, CRM systems, and handling messages professionally. I learn quickly, respond fast, and can help convert inquiries into sales through friendly and persuasive communication. I would be happy to support your Facebook and Instagram inboxes.
$20 USD in 40 days
2.9
2.9

As an experienced and versatile developer, I am uniquely positioned to handle your live social media chat needs. I have a deep understanding of diverse technologies including PHP, React.js, JavaScript, Python, Shopify and WordPress; skills that are essential in delivering reliable and results-oriented social media management. With previous experience in nurturing leads from casual inquiries to sales, I not only am able to deliver fast but also know how to tailor my tone and response to the target audience. This has resulted in a proven track record of transforming brand inquiries into solid sales figures for businesses like yours. Additionally, my expertise in tracking and analyzing data gives me the unique advantage of identifying patterns and trends, enabling me to refine your promotions strategically over time. In conclusion, hiring me means getting an adept professional who can not only deliver immediate customer satisfaction but also provide valuable insights through data analysis for your digital marketing strategy. Let's work together towards promoting your products better and maximizing your ROI. Let's connect today and elevate your social media game!
$20 USD in 10 days
0.0
0.0

Good day, As a seasoned social media chat assistant, I am confident in handling your Facebook and Instagram inboxes with 100% job satisfaction. With a knack for sales-oriented conversations and nurturing leads, I have experience in guiding visitors towards checkout seamlessly. Let's discuss further in chat, where I can share my relevant portfolio. My simple working process includes planning, creating persuasive responses, reviewing trends, and delivering final results promptly. What I will do: - Monitor and respond to Facebook & Instagram DMs in real-time - Provide friendly and persuasive answers in line with brand voice - Introduce offers and upsells proactively - Log common questions and report trends for promo refinement Looking forward to providing high-quality work within budget. Let's chat soon! Regards, Hira Khan
$16 USD in 40 days
0.0
0.0

I can setup your Facebook & Instagram live chat sales assistant system and also provide 2 months free support. Ready to start immediately.
$15 USD in 72 days
0.0
0.0

Sahline, Tunisia
Member since Apr 21, 2026
$2-8 USD / hour
₹400-750 INR / hour
$250-750 SGD
€30-250 EUR
₹100-400 INR / hour
₹1500-12500 INR
₹1500-12500 INR
$2-8 USD / hour
₹100-400 INR / hour
$10-30 USD
₹100-400 INR / hour
₹12500-37500 INR
₹600-1500 INR
$1500-3000 USD
$750-1500 USD
₹750-1250 INR / hour
₹750-1250 INR / hour
$8-15 USD / hour
£20-250 GBP
$5000-10000 USD