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We are an Australia-based cosmetic and aesthetics clinic seeking an experienced Virtual Assistant who has previously worked remotely for a cosmetic, aesthetics, beauty or wellness clinic. The successful candidate will help manage new enquiries, follow up prospective clients and convert leads into booked consultations. You will also support the clinic with client re-engagement, appointment coordination and basic social media and marketing activities. Your responsibilities will include: - Responding promptly to social media messages and new leads - Following up enquiries through phone, email, SMS and social media - Booking and confirming client consultations - Managing the complete lead and client follow-up journey - Updating client notes and lead statuses in the clinic database - Re-engaging lapsed or inactive clients - Contacting clients about consultations, treatments, promotions and offers - Supporting basic social media and marketing tasks - Providing regular updates on leads, follow-ups, bookings and conversions Essential Requirements" - Previous experience working for a cosmetic or aesthetics clinic - Experience using cosmetic clinic software, booking systems or CRM platforms - Proven experience converting enquiries into consultations or bookings - Strong written and spoken English - Excellent communication and customer service skills - Confident communicating with clients by phone and online - Highly organised, reliable and comfortable working independently - Stable internet connection and a professional remote-work setup This is an hourly remote position. Applicants should include details of their previous cosmetic clinic experience, the software they have used, their availability and hourly rate.
Project ID: 40606972
24 proposals
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Active 6 days ago
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24 freelancers are bidding on average $6 AUD/hour for this job

Hi, I have experience as a Virtual Assistant providing customer support, lead management, appointment scheduling, CRM updates, social media assistance, and administrative support. I'm confident handling client inquiries, following up on leads, coordinating bookings, and maintaining accurate client records with a professional and friendly approach. I'm highly organized, reliable, and available to support your clinic long term. I can quickly adapt to your clinic software and workflows while helping improve lead conversion and client engagement. Looking forward to hearing from you.
$8 AUD in 40 days
9.1
9.1

Hello Dear Clinic, I have worked with a wellness clinic whete we were doing colonics, body contouring and npn invasive surgeries. I have excellent communication skills and i can do admin duties. You are guaranteed quality work, deliverrd on time and excellent customer service. I am available to start immediately and can work within Ausie time. Kindly send me a message for further discussion. Regards, Purity
$8 AUD in 40 days
8.3
8.3

Hello! I'm an experienced Virtual Assistant with over 9 years of remote support experience, including dedicated work for cosmetic and aesthetics clinics in Australia. I've managed new enquiries, converted leads into booked consultations, and handled client re-engagement using clinic-specific CRMs and booking systems. Here's how I can help: - Respond promptly to social media messages, phone calls, emails, and SMS enquiries - Follow up prospective clients and convert leads into confirmed consultations - Book and confirm appointments while managing the complete client journey - Re-engage lapsed clients with personalised outreach about treatments and promotions - Update client notes and lead statuses in your database with accuracy - Support basic social media and marketing tasks to keep your clinic top-of-mind - Provide daily updates on leads, follow-ups, bookings, and conversions Could you share which clinic software or CRM you're using (e.g., Cliniko, PatientTrak, etc.) and your preferred communication channels for leads?
$5 AUD in 40 days
7.1
7.1

Hello There, We can support your clinic with lead management, enquiry follow-ups through email, SMS and social media, consultation bookings, client re-engagement, CRM updates, and basic social media and marketing tasks. While our experience is primarily in virtual assistance, customer support, administration, and social media management rather than directly within a cosmetic clinic, we are quick learners and can adapt efficiently to your clinic’s software, booking process, treatment terminology, and lead-conversion workflow. Our team is organised, responsive, detail-oriented, and experienced in maintaining accurate client records, tracking follow-ups, preparing regular updates, and managing prospective clients professionally. Please note that making or receiving phone calls is not included in our service scope. We can communicate through email, SMS, social media, and CRM platforms. We operate from 9:30 AM to 6:00 PM IST, Monday to Saturday. If this schedule aligns with your requirements, we are ready to get started. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)
$12 AUD in 40 days
6.2
6.2

Hi, I am a Professional Virtual Assistant. I will charge $3 per hour and i will available 30-40 hours a week. I have worked with many organizations as a Virtual Assistant. My main Skills are. - Admin Tasks (Website, CRM) - Calendar Management - Social Media Management (Fb, Instagram, LinkedIn, Twitter) - Email Handling / Lead Generation - Data Entry - CRM Management (Hubspot, Zoho, Zaiper) - Internet Research / Web Research - Data Mining / Data Scraping Open chat to discuss more. Thanks
$3 AUD in 40 days
6.2
6.2

Dear Hiring Manager, I am excited to apply for the Virtual Assistant position with your Australia-based cosmetic and aesthetics clinic. I have experience providing remote administrative and customer support, including lead management, appointment scheduling, CRM updates, email handling, and client follow-ups. I am confident in responding promptly to inquiries via phone, email, SMS, and social media while delivering exceptional customer service. I am proficient with CRM and booking systems, maintaining accurate client records, tracking lead status, and ensuring every inquiry is followed through to maximize consultation bookings. My strong communication skills, attention to detail, and ability to work independently allow me to build positive client relationships and support business growth. Additionally, I can assist with social media management, database maintenance, email marketing, and promotional campaigns to help increase client engagement and retention. I have a reliable high-speed internet connection, a professional remote workspace, and flexible availability to match your business needs. I would welcome the opportunity to discuss how I can contribute to your clinic's continued success. Kind regards, Rubel Uddin
$5 AUD in 40 days
5.1
5.1

Hi, I can support your clinic by managing enquiries, nurturing leads, and increasing consultation bookings with professional client communication. • Respond promptly to enquiries across phone, email, SMS, and social media • Follow up leads consistently to maximize consultation conversions • Book, confirm, and coordinate appointments accurately • Update CRM/clinic software with detailed client notes and lead status • Re-engage inactive clients and promote treatments and special offers • Provide regular reports on leads, bookings, and conversion progress Experienced in client communication, appointment management, CRM workflows, and social media support with a strong focus on delivering excellent customer service. Available for long-term remote collaboration with flexible hours.
$4 AUD in 40 days
4.6
4.6

Hello there, Every enquiry is someone hoping to feel more confident about themselves. From my experience, the difference between a lost lead and a loyal client often comes down to how quickly they receive a thoughtful response and how consistently they're guided through the booking journey. I've come to understand that trust is built long before a treatment ever begins. The focus would be on managing every stage of the client journey, from responding to new enquiries and following up through phone, email, SMS, and social media, to booking consultations, updating your CRM, re engaging inactive clients, and supporting your marketing efforts. Every interaction would be professional, warm, and centered on converting interest into confirmed appointments while ensuring no lead is overlooked. Please check my profile for relevant customer support, CRM, and digital marketing experience. I'd be interested to know which clinic software or booking platform your team currently uses so I can integrate into your workflow quickly.
$12 AUD in 40 days
4.1
4.1

With my extensive experience in digital marketing, social media management, and business strategy, I am confident that I can bring immense value to your cosmetic and aesthetics clinic. I have successfully executed Facebook, Google, and TikTok ads campaigns that strongly engaged with the targeted audience while driving notable increases in sales. This proficiency will greatly benefit your clinic as I am well-versed with the strategies that can be applied to the beauty and wellness industry to convert leads and manage client engagement effectively. Having provided services in virtual office management akin to your project, I understand the importance of prompt and effective communication relevant for managing new enquires, coordinating appointments, and following up graciously with prospective clients. My skills aren't limited to marketing; I'm also deft with graphic design and video editing. This would positively impact your social media activities as I'd be able to provide visually engaging content tailored to your brand's vision. Lastly, my organizational skills matched with a consistently stable internet connection ensures reliable work from me along with a professional remote setup. My rate reflects my competency level which has been proven in various successful projects.
$5 AUD in 1 day
4.1
4.1

Warm greetings, I am interested in your Virtual Support position. I have over 10 years of experience as a Virtual Assistant for U.S. and Canadian employers, along with 5+ years of customer service experience. I have worked with international clients on Freelancer.com and other freelance platforms. I also have previous experience supporting Este Aesthetic Hospital, where I handled customer enquiries, appointment coordination, lead follow-up, and administrative tasks for an aesthetics clinic. I am confident managing client communication via phone, email, SMS, and social media, updating CRM records, and booking appointments. I am a quick learner, have a reliable remote work setup, and can start immediately. Hourly rate: AUD 5/hour. I look forward to hearing from you. Best regards, Mahbub
$5 AUD in 40 days
3.9
3.9

Hello, I am interested in this position. I have experience as a Virtual Assistant with data entry, CRM updates, customer support, email handling, appointment scheduling, and social media support. I am a fast learner, organized, and have strong English communication skills. I am available to start immediately. My hourly rate is AUD $5/hour. Thank you for your time.
$3 AUD in 40 days
3.6
3.6

As a highly experienced Full-stack Developer, I may not have explicit experience in the aesthetic or beauty industry, but my skills and expertise in software development are directly applicable to your needs. With a strong focus on database management and automation, I am familiar with various CRMs such as Salesforce and can quickly adapt to new systems. Moreover, my ability to integrate APIs effectively enables me to effortlessly handle client records, update statuses, and more. Additionally, my expertise in AI and automation can enhance your social media and marketing activities significantly. From prompt engineering to robust generative AI, I am well-versed in a wide range of AI technologies that can give you a competitive edge in the industry. Lastly, my commitment to understanding business requirements is what sets me apart. I'm not here just to do a job but to provide solutions that align with your clinic's unique needs. Let's work together in transforming your virtual support system into an efficient, streamlined process that drives client satisfaction, conversion rate improvements, and ultimately, revenue growth for your clinic.
$5 AUD in 40 days
3.3
3.3

Hi, I see that you're looking for someone to manage client enquiries, nurture leads, and support the daily operations of your cosmetic and aesthetics clinic while delivering a seamless client experience. I've worked on similar client-facing roles and understand how important timely communication, consistent follow-ups, and organized appointment management are for growing bookings and maintaining strong client relationships. My approach is proactive, ensuring every enquiry receives the right attention from first contact through consultation. With 5+ years of experience, I can help with: ✓ Lead follow-up across multiple channels ✓ Consultation booking and appointment coordination ✓ CRM updates and client record management ✓ Client re-engagement and retention support ✓ Social media message management daily ✓ Clear reporting on leads and bookings I'd be happy to discuss your project and get started right away. Looking forward to hearing from you. Regards, Prince
$4 AUD in 40 days
3.4
3.4

Hello, I would love to support your clinic as a reliable Virtual Assistant and help manage enquiries, follow-ups, and appointment bookings efficiently. I have 8 + years of experience providing virtual assistance, customer support, CRM management, lead follow-ups, email communication, and social media support. I'm comfortable handling client enquiries, updating databases, coordinating appointments, and maintaining clear communication throughout the customer journey. I'm organized, detail-oriented, and responsive, with strong written and spoken English. I can work independently, provide regular progress updates, and ensure every lead receives timely follow-up to maximize bookings and client satisfaction. I'm familiar with working with CRM and booking systems and can quickly adapt to your preferred software. I have a stable internet connection, a professional remote workspace, and I'm available to start immediately. I'd be happy to discuss how I can support your team and contribute to the growth of your clinic. Thank you for your time, and I look forward to hearing from you. Best regards, Manmohan
$8 AUD in 5 days
2.2
2.2

As an experienced E-commerce Specialist and Virtual Assistant with a knack for data-driven decision making, I have highly transferable skills that can be leveraged to streamline and optimize your clinic's operations. My expertise in managing Shopify stores, running successful Meta Ads campaigns on platforms like Facebook and Instagram are directly applicable to various aspects of your project description. Whether it's handling your social media engagement, following up with potential clients or supporting your marketing efforts, I will hit the ground running. In addition to my technical skills, I bring a strong background in customer service and client communication. Over the years, I have refined my ability to effectively handle diverse client demands, ensuring their needs are met promptly and efficiently. Given the nature of your business, I understand the need to provide attentive and thoughtful customer support - a quality I consistently deliver. Lastly, I strongly believe in clear communication and fostering long-term partnerships. If chosen for this project, you can expect regular updates on lead progress, booking conversions and our overall impact on your business. My reliability and independent working capabilities make me an ideal fit for this remote position. Thank you for considering my application; I look forward to contributing to the growth of your cosmetic/aesthetics clinic.
$5 AUD in 40 days
1.7
1.7

Hey there, looking forward to hearing from you. Managing client inquiries and converting leads in the cosmetic space is critical for growth. I see you need someone who can seamlessly engage potential clients across multiple platforms, ensuring they feel valued and informed. In my previous role, I increased client bookings by 30% through targeted follow-ups and effective appointment management. I have extensive experience with cosmetic clinic software and CRM systems, directly aligning with your needs for lead conversion and client re-engagement. Your emphasis on social media engagement caught my attention. My ability to manage client communications and maintain organized records ensures no lead slips through the cracks. A newer profile here doesn’t reflect my decade of reliable delivery in this field; my work speaks for itself. To ensure a smooth start, please share your current CRM platform details, as understanding this will allow me to tailor my approach effectively. Chat Soon, Warm Regards Mthoko
$2 AUD in 7 days
0.0
0.0

Hi there, With a background in the service industry, I understand the importance of ensuring every client interaction is handled with care and professionalism. My experience working with hotel guests and airline customers spanned across multiple communication channels and resulted in consistently high customer satisfaction rates. In addition, I managed database systems, scheduling, and interactions seamlessly on a daily basis. All of these skills make me uniquely qualified to handle the virtual support needs of your cosmetic/aesthetics clinic. One of my strengths is my ability to stay calm and collected while also maintaining excellent time management skills. I am accustomed to undertaking a high volume of tasks without compromising quality or losing sight of important details. Having utilized many different customer support tools, I'm confident with adapting easily to any software or booking systems you use in your clinic. Lastly, I value open and clear communication with clients which helps foster trust and long-lasting relationships. I have a good command of both written and spoken English, and this has always been praised by my previous employers. With my dedication to providing impeccable service, I assure you that hiring me for this role would be an excellent decision. Regards, AJ Subianto
$2 AUD in 40 days
0.0
0.0

This project aligns closely with my experience, and I’d be excited to help bring it to life. I have previously supported cosmetic clinics, managing client inquiries and converting leads into booked consultations. My background includes using various CRM platforms and booking systems, allowing me to efficiently handle appointments and follow-ups. I understand the importance of a clean and professional approach, especially in the aesthetics industry, and I'm committed to providing seamless communication with clients. While I am new to Freelancer, I have tons of experience and have done other projects off site. I would be happy to discuss a small milestone to start or provide a quick draft of my previous work for your review. I would love to chat more about your project! Regards, Bester Devenier
$6 AUD in 7 days
0.0
0.0

I help businesses streamline operations, eliminate repetitive tasks, and build digital solutions that improve efficiency, productivity, and customer experience. As an experienced Virtual Assistant with a strong background in the cosmetic and aesthetics industry, I am well-equipped to support your clinic in managing inquiries and converting leads into booked consultations. My familiarity with cosmetic clinic software and CRM platforms ensures that I can efficiently handle appointment coordination and client engagement. With over 7 years of customer service and operations experience, I have managed thousands of customer interactions, successfully converting inquiries into consultations. My services include: ✔️ Prompt response to social media messages and new leads ✔️ Follow-up through phone, email, SMS, and social media ✔️ Booking and confirming client consultations ✔️ Updating client notes and lead statuses in your database ✔️ Re-engaging lapsed clients ✔️ Basic social media and marketing support Why Clients Hire Me: ⭐ Proven experience in the cosmetic and aesthetics sector ⭐ High conversion rates from inquiries to bookings ⭐ Strong communication skills and attention to detail ⭐ Reliable and organized, with a professional remote work setup If you’re looking for a proactive and dependable Virtual Assistant to enhance your clinic’s operations, I’d love to discuss your project further. Let’s build something that makes your business more efficient. Portfolio: [Your Portfolio Link]
$4 AUD in 7 days
0.0
0.0

Hello! I would love the opportunity to join your team. While I haven't worked directly in a cosmetic clinic, my family owns an aesthetics business, where I've gained experience managing social media, communicating with clients, and supporting customer relationships. This has given me a good understanding of the beauty and aesthetics industry and the level of care clients expect. Currently, I work in my professional field, where I interact with clients every day, so providing customer service and maintaining clear communication are a big part of my role. I'm a quick learner, adaptable, and confident using new systems and processes. I also have strong English communication skills, as I use English daily. I would be excited to bring my customer service experience, positive attitude, and willingness to learn to your clinic while helping create a great experience for your clients.
$5 AUD in 40 days
0.0
0.0

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