Ditutup

Chat(bot) Agent to Answer Customers queries live on Website.

Objective – Chat Agent to Answer Customers queries live on Website.

Chat agent shall work for following major categories.

1. Information Gathering

2. Information Sharing

INFORMATION GATHERING

Chat agent shall take following information from leads/visitors from website.

1. Greetings/Welcome Messages.

2. Lead contact details to build customer database. Maximum attempts to get contact details. For example

a. Name

b. Location (can be atomized using ip tracking).

c. Mobile number

d. E-mail id

3. Required procedure details from web-visitor to answer queries. (can be atomized by tracking webpage).

4. Chat agent shall check or drive visitor interest towards Appointment Booking. (Ask for Appointment Specific information).

5. For cost/price related queries chat agent shall gather lead/visitors personnel/required details to share quotation.

INFORMATION SHARING

As per gathered/received data from lead/visitor, chat agent shall share following information.

1. Chat agent shall answer related queries from lead.

2. Doctor/centre related information.

3. Procedure/Specialization related information.

4. Doctor’s availability. If visitor is ready to book appointment then show doctor’s schedule. (Date and time).

a. Initiate or Alert Real Agent (admin) regarding appointment booking so accordingly further process will start.

b. Patient contact details are mandatory here.

5. Chat agent shall make maximum attempt to get leads personnel/contact information while sharing information.

NOTE:

• Information Sharing and Gathering shall be in various format, for example – PDF, Document, Excel, Images, Audio, Video and links.

• Mail shall sent to admin as well as visitor once chat is terminated.

Example: Following are draft/rough details for chat.

1. Greeting/welcome message.

2. Location asking question or get confirmation on location using ip tracking. (Where are you from? Or Are you from Mumbai? - IP)

3. Procedure specific questions.

a. Which procedure/Treatment are you looking for?

b. Are you looking for Liposuction (if liposuction link page is opened).

4. Asking for Contact Details.

a. Name

b. Mobile number

c. E-mail id

5. Appointment Asking questions. Example would you like to have consultation from doctor?

a. If yes – get date and time and then confirmation message (Counselor will contact you in personnel).

i. Get contact details if not given (Name, Mobile number, E-mail id)

ii. Get required personnel details.

iii. Alert message or mail to admin.

b. If not – then question specific to share more details about procedure/treatment.

6. Cost specific question by visitor then gather required details to send quotation mail to visitor.

Kemahiran: Kecerdasan Buatan, Bahasa Semulajadi, Python, Snapchat, Kejuruteraan Perisian

Lihat lebih lanjut: chat live website, whatsapp chat live website, convert excel document pdf fillable, instant messaging chat bot website, live chat job agent, looking customers use live chat software example, live chat support agent needed, turn document pdf format, transfer word document pdf format, live chat support agent jobs, convert excel document pdf keep hyperlinks, live website chat support jobs, trasfering document pdf format, transfer document pdf format, want live chat support agent, live chat support agent job, live website chat support job, live chat service agent outsource, can populate document pdf format, chat bot auto response answer, need agent answer live chats, convert scanned document excel document, java web start audio recorder, start time counting excel, mac osx menubar development objective

Tentang Majikan:
( 0 ulasan ) India

ID Projek: #15177525

13 pekerja bebas membida secara purata ₹46650 untuk pekerjaan ini

espsofttech

Hello Hope you are doing well. Above is the answer and we are ready to proceed ahead with your requirement Chat(bot) so please let me know when we can discuss in detail. I had done some projects. Relevant Skills and E Lagi

₹44736 INR dalam 10 hari
(19 Ulasan)
6.0
₹47222 INR dalam 10 hari
(9 Ulasan)
4.8
₹47222 INR dalam 10 hari
(2 Ulasan)
2.7
₹47222 INR dalam 10 hari
(0 Ulasan)
0.0
Deep421

Hi I can make smart chat agent for you. Relevant Skills and Experience Experience: 5 Years My portfolio link: [url removed, login to view] Propose Lagi

₹50000 INR dalam 10 hari
(0 Ulasan)
0.0
₹51388 INR dalam 10 hari
(0 Ulasan)
0.0
john069

A proposal has not yet been provided

₹44444 INR dalam 3 hari
(0 Ulasan)
0.0
niccochi

A proposal has not yet been provided

₹47222 INR dalam 10 hari
(0 Ulasan)
0.0
Anujkumar47

A proposal has not yet been provided

₹44444 INR dalam 2 hari
(0 Ulasan)
0.0
sales339

Dear Employer, I have seen your requirements, and have a few propositions for you. We have 10+ years experience in website development and app development. We worked on more than 1000 websites. We have an experie Lagi

₹50000 INR dalam 10 hari
(0 Ulasan)
0.0
₹49777 INR dalam 10 hari
(0 Ulasan)
0.0
rcanand

7 year of experience in Microsoft technologies. Already delivered similar project in which the bot reply even the chat app is Skype. Assure you the best solution. I do have the code if your chat app is Skype

₹35555 INR dalam 6 hari
(0 Ulasan)
0.0
abidurrehman89

An astute IT/Telecom/VoIP/Network Professional with over 4 years of in-depth knowledge & expertise in leading Cisco, Microsoft Technologies, Asterisk VoIP, Cloud Computing, Linux and Unix Servers. Relevant Skills and Lagi

₹47222 INR dalam 30 hari
(0 Ulasan)
0.0