Custom Java app, does not show startup splash screen on some devices

I have a Java app, called CADI. It is not for sale so wont be in common use. It is designed to interrogate industrial equipment, but the supplier of the software has gone into administration, and they only supplied it to customers who bought industrial equipment from them - one of them being us. This app contains JRE within it, so it should run without JRE being installed on the machines themselves - none of the devices I have tested it on have JRE installed.

I have a problem with this app, which I cannot solve. When I run it, on some machines it will show the startup splash screen, thereby letting me enter the product key so I can enable it. However, on other machines this startup splash screen does not show.

Machines I have tested this on where it works:

HP Prodesk 400 G5 PC, Win 10 Pro 1803 17134.407, x64, i5-8500 3.0GHz, 16GB RAM, Intel UHD Graphics 630 1GB, 1920x1080

Xiaomi Mi 13 Air laptop, Win 10 Pro 1709 16299.192, x64, i5-6200u 2.3GHz, 8GB RAM, Intel HD Graphics 520 1GB / Nvidia Geforce 940MX 1GB, 1920x1080

Acer Revo One RL85 PC, Win 7 Pro 7601 6.1.7601, x86, Celeron 2957u 1.4GHz, 4GB RAM, Intel HD Graphics, 1600x900

Machines I have tested this on where it doesnt work:

HP Envyx360 laptop, Win 10 Home 1803 17134.407, x64, i7-7500u 2.7GHz, 8GB RAM, Intel HD Graphics 620 1GB / Nvidia Geforce MX 940MX 1GB, 1920x1080

Surface Pro 4 DESKTOP-LR0D2QT laptop, Win 10 Pro 1809 17763.194, x64, i7-6650u 2.2GHz, 8GB RAM, Intel Iris 540 1GB, 1920x1080

Dell Vostro 5468 laptop, Win 10 Pro 1803 17134.345, x64, i5-7200u 2.5GHz, 8GB RAM, Intel HD Graphics 620 1GB, 1366x768

I have tried to run it using CMD prompt on the non working machines, and have managed to get an error log generated by the app, which I cannot decipher. This is in the project files

Success on this project will be when you can go to Start menu, select app, and get this app to show the startup splash screen on any of my devices where it currently does not, tell me how you did that, and show me how to replicate it on other devices.

Kemahiran: Kejuruteraan, Java, Kejuruteraan Perisian, Ujian Perisian

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Tentang Majikan:
( 0 ulasan ) Chadderton, United Kingdom

ID Projek: #18348623

10 pekerja bebas membida secara purata £180 untuk pekerjaan ini


Hi, I have huge experience in java development and i would like to discuss further with you. I reviewed your requirement it's looking good to me and i would like to discuss further with you. Please feel free to conta Lagi

£167 GBP dalam 3 hari
(73 Ulasan)

Hello May I once look into your project why startup splash screen doesn't show. I am working in Java/J2EE technologies for 17+ years. I worked in Spring Framework/Boot, SpringREST using MediaType XML/JSON and URL En Lagi

£220 GBP dalam sehari
(28 Ulasan)

1 Website design to develop an online store, ecommerce and logo design proposal It would be a great pleasure for me to develop an ecommerce website for you i have already developed many ecommerce websites in the past Lagi

£150 GBP dalam 3 hari
(4 Ulasan)

I am confident I am the right candidate for this project as I have done many similar projects in the past. With years of experience in this field, I believe this project will be very easy for me.

£357 GBP dalam 15 hari
(5 Ulasan)

Hello there! I read your project description and I understand your requirement. I am a developer with up to 8years of experience so be rest assured that I can resolve this and you will be able to go to start menu Lagi

£250 GBP dalam 5 hari
(4 Ulasan)

I have read your project. I have some experience in java. I will try to solve your problem. Send me mezsa

£166 GBP dalam 2 hari
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Hello, I hope you are well there, I have gone through your job description and perfect fit for your whole job required skills. We specialize in Android, Java, Codename One & Unity3D/C#. But past experience in Lagi

£111 GBP dalam 3 hari
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I saw the log attached, the error is happening in native code call. Do you have access to the Java source code for this app ? I wonder what other bidders are telling you, but what you have attached is a exe , that is Lagi

£150 GBP dalam 3 hari
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I will deliver in less than 24 hours

£133 GBP dalam sehari
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Hi. Tough Software Project. What can we say? You need an Expert Software Debugger here. There is not only Plain "Java" Source Code. There is also Plain "C" Source Code. The Software Defect might take age Lagi

£100 GBP dalam 31 hari
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