Code-Shift (Native European Spanish Speakers) Audio Recording (Dual-Channel)

Code-Shift (Native European Spanish Speakers) Audio Recording (Dual-Channel) Recording Approach We will deliver natural bilingual conversations in a contact-center (agent–customer) format with strict adherence to code-switching requirements. Audio Format * Dual-channel WAV (Agent / Customer separated) * Native 8kHz and 16kHz recordings (50/50 split) * Single recording per conversation with clear channel separation Code-Switching Implementation We support both required patterns: Type 1: Bilingual Agent–Customer Interaction** * Agent: 100% secondary language(English) * Customer: 100% primary (European Spanish) language * ~50% code-switching at conversation level * Natural conversational flow (no forced switching) * Single audio + single transcription with language tags Conversation Design * Duration: 5–30 minutes (avg. ~10 minutes per conversation) * Multi-turn, real-world interaction style * Context-driven switching (clarifications, technical terms, etc.) * Natural tone, pauses, and conversational dynamics Speaker & Resource Standards * 80–90% native speakers for primary language * Proficient bilingual speakers for secondary language * Max 30 minutes recording per speaker (~6 conversations) * Balanced and scalable speaker pool Audio Quality Standards We strictly ensure: * Minimum 25 dB signal-to-noise ratio * No background noise, echo, or distortion * Consistent volume and clarity * Natural delivery (not scripted reading) * No AI-generated or synthetic audio Quality Assurance & Rework * Internal multi-level QA for audio and transcription * Code-switching ratio and naturalness validation * Acceptance target: ≥95% pass rate * Rework handled within the same milestone if required We ensure: * Consistent quality across all language pairs * Scalable execution for large volumes * Reliable communication and milestone-based delivery We’re ready to start with a pilot batch and scale based on your requirements.

Project ID: 40387727