I paid someone to install drupal on my site, but drupal is not working correctly. I attempted to create the first user account but drupal has never recognized that password or allowed me to change the password. I don't actually know what is wrong but this leads me to suspect there may be a problem with the database installation associated with drupal.
I need drupal installed on my site so that it is working correctly.
I don't care if this is accomplished by fixing the current installation or by completely uninstalling everything and starting over.
For a person with the right knowledge, this should be a quick and easy job.