Sedang Disiapkan

Implement support ticketing system connected to Exchange+SQL

For our customer service department we are looking for a solution to streamline customer support using a ticket system.

This system can be open-source or not and run on either Windows or Linux.

The developer can discuss his choice of software

It should contain the following features:

- automatically assign incoming e-mail messages a ticket number

- ability to assign priorities, categories and due dates

- assign issues to particuler customers (from CRM database)

- reminders for overdue items

- ability to communicate with Microsoft Exchange (used for e-mail)

- communication with CRM database, in Microsoft SQL (or any other ODBC data source)

- storage of tickets in ODBC-compatible database

Available server platforms:

- Microsoft Server 2008 with SQL 2008 and Exchange 2007

- MacOSX Server 10.6

Please make a proposal for this scenario.

Other details:

- milestone upon starting, release when total working solution is available

- communication through IM

- three weeks to complete

Kemahiran: Microsoft Exchange, SQL

Lihat lagi: ticket system exchange, ticketing system exchange, implement ticket system, ticketing system sql, ticketing system sql support, proposal support ticket system, exchange ticketing system, support ticket sql system, implement ticketing system exchange server, we looking for sql server developer, sql software developer, sql server open source, sql developer open source, open source sql, microsoft support number, microsoft exchange ticket system, sql ticketing system, system software developer, support microsoft, microsoft crm software, linux exchange server, crm database software, macosx software, exchange e mail, customer support service

Tentang Majikan:
( 29 ulasan ) Den Bosch, Netherlands

ID Projek: #1598039

4 pekerja bebas membida secara purata $725 untuk pekerjaan ini


Hi, We have .Net 3.5,4.0,,MVC,WCF,WPF,Silverlight,sharepoint and PHP [login to view URL] have a look at private message for relevant work done. Awaiting a positive response from your end and looking forward to Lagi

$750 USD dalam 30 hari
(9 Ulasan)

Let's get started

$700 USD dalam 30 hari
(1 Ulasan)

We are the ms. exchange specialists working more that 3 years with exchange. Please let me know, we can discuss further details.

$750 USD dalam 3 hari
(0 Ulasan)

Hello there, I can propose a very good solution for this project. Please let me know your free time and email address to discuss on this. I have got implementation experience of several IT Ticketing systems across l Lagi

$700 USD dalam 7 hari
(0 Ulasan)