I have a website hosted on GoDaddy and a developer in India. My developer cannot access the website, it times out on him. No access to the site or to FTP since April 6th.
I spoke to GoDaddy and they say it is his ISP. (Ran [url removed, login to view] and everything was OK)
He spoke to his ISP and they say it is GoDaddy. (Ran [url removed, login to view] and no access from Chennai, India)
We have tried to troubleshoot, using different IP's, his cell phone to access the web and his modem. (So he tried access was from both Airtel and Aircel) Both gave the same result...
The trace route times out before it gets to the GoDaddy server.
I need someone who can give us assistance in troubleshooting this issue so he can access the website and complete the upload of files via FTP to the server.
At this point we are not sure if it is an issue with his PC or if they is something stored in cache on a router in one of the hops that is causing the issue.