Ditutup

T1 & T2 onsite desktop support, some Mgmt consulting, IT services to customers on time.

Must be near North Dakota - 4 to 5 days a month.

We are looking for someone to provide T1 and T2 onsite desktop support and some management consulting for the purpose of delivering IT services to customers on time, on budget and with the required quality.

JOB DESCRIPTION:

Our client is seeking a talented IT Field Service Technician. This IT Field Service Technician opportunity will contribute to the success of the company through the demonstration of technical expertise and interpersonal skills, providing our clients with superior service.

In this role you will:

• T1 and T2 onsite desktop support and some management consulting.

o Assist clients by working on a variety of IT-related projects, providing additional or backfill coverage when required, and providing hardware, infrastructure, and/or application support functions in the field.

o Be an extension of the existing corporate IT support strategy and processes.

o Troubleshoot Tier 1 hardware and software.

o Provided support both in person as well as remotely.

o Provide advice and consultation, with a special emphasis on looking at larger picture trends and making recommendations from Root Cause Analysis to navigate reoccurring challenges.

o Retrieve equipment and update the online database with the newly deployed equipment as well as the old equipment.

o Check and work in ticket queues when visits are scheduled.

o Clearing any debris left from a deployment.

• Technical advice

• Personal computing tune-up

• Unboxing, mounting and installation of new hardware

• Connection, basic configuration and testing of new equipment.

• Removing of old hardware.

• Local “smart-hands” for Client’s remote technical staff.

• Interface between Client and local staff.

• Assistance and labor for any other IT/network related matters as indicated by the Client

JOB REQUIREMENTS:

• Experience in the repair & troubleshooting

• Ability to identify customer needs and match their solution with company product/services

• Knowledge of industry and applications

• Computer literacy, esp. with MS Office

• Ability to be on the road 25-40% of the time depending on location

• Must have own, dependable vehicle and good driving record

• Ability to conduct business in an ethical, successful manner

• Self-motivated, strong desire to achieve personal professional growth

• Strong technical, communication and organizational skills

• Maintain work-life balance

BENEFITS:

Hourly compensation. As a part-time IT Field Service Technician your compensation will be dependent on your experience. You will be reimbursed for any lodging expenses if required. Paid 57.5 cents per mile.

Kemahiran: Bantuan Teknikal, Sokongan Desktop, Meja Bantuan, Keselamatan Komputer, Sistem Admin

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Tentang Majikan:
( 0 ulasan ) Westlake, United States

ID Projek: #26857294

10 pekerja bebas membida secara purata $26/jam untuk pekerjaan ini

(187 Ulasan)
6.4
tangramua

Hello,   Our team has a huge experience in System Admin, Computer Security, Technical Support, Desktop Support, Helpdesk, as a result, we can successfully complete this project. Having the required skills, we will be g Lagi

$25 USD / jam
(27 Ulasan)
5.1
swamitech06

Hi, I have read your requirements properly.(website) You can initiate chat to discuss more about your project. I have more then 10 years of experience in ,WordPress / Magento / Prestashop / PHP / MYSql / CSS3 / HTML Lagi

$25 USD / jam
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samdeeshr

Hi, Hope you’re doing well. We have achieved levels of success over the previous 13 years. If you’re looking for a successful company to partner with that has an understanding and appreciation of how to deliver highly Lagi

$30 USD / jam
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priyankjariwala

Hi I have 14 years experience as system administrator and network ans security. I want part time job if you require please reply me.

$31 USD / jam
(0 Ulasan)
0.0
IAMDURAN62

Good Day! I came across to your ad and I'd like to help you with this project and be successful. I'm sure what you need is someone who has a knowledge of not only doing it but will also provide a good results. Please l Lagi

$26 USD / jam
(0 Ulasan)
0.0
Akku51

Having an Experienced Customer Service Expert can Boost your Business Growth by about 33% !! Hey this is Akshay and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from diff Lagi

$20 USD / jam
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apathania700

We are professionals in Q/A testing. I won't be using any fancy lines here, you can consider us for your work done in time.

$33 USD / jam
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0.0
pratikswali

As Having Experience in REPUTED IT COMPANY , I am having specialization in TECHNICAL SUPPORT IT. I think that I am the best suit for this .

$20 USD / jam
(0 Ulasan)
0.0
nrai1259

Please give me a chance. I will give my best.

$28 USD / jam
(0 Ulasan)
0.0