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Scheduled client calls fill my calendar each week, and I rely on an IT Support Specialist for Scheduled Client Calls to step in, share screen, and guide users through quick fixes and walk-throughs while the rest of the team and I manage the bigger picture. The work is firmly software support—no sales pitches, no hardware replacements. Calls are set at least a day in advance, run 20–30 minutes each, and you slip seamlessly into our remote workflow on Slack and Zoom. Expect a handful of sessions spread through the day, perfect for slotting around other freelance projects yet steady enough to offer a reliable, above-average income stream. Operating systems you must handle confidently: • Windows • macOS • Linux Developers sometimes ask about build tools, terminal commands, or version-control glitches, so a light grasp of “some development stuff” is welcome. Acceptance criteria for every session: • Join the meeting on time and greet the client professionally. • Diagnose and resolve (or clearly document) the software issue before signing off. • Enter a concise ticket note in our system immediately afterward. A clear voice, strong internet connection, and patient teaching style are non-negotiable. Share your weekly availability and two concise examples of tricky software problems you recently solved across the OSs above, and we can get the first calls on your schedule.
Project ID: 40540263
21 proposals
Active 3 days ago
Location: United States
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21 freelancers are bidding on average $33 USD/hour for this job

Hi, I can support your scheduled client calls by providing reliable and efficient IT assistance. With extensive experience across Windows, macOS, and Linux, I can seamlessly integrate into your workflow on Slack and Zoom, ensuring that each session is professional and productive. My background includes resolving complex software issues for developers, such as build tool mishaps and version control problems, which aligns well with your needs. I prioritize clear communication and will meticulously document each session to ensure all issues are addressed. My consistent availability allows for flexibility in scheduling, and I am dedicated to delivering a calm and patient approach to each client interaction. Please share your preferred weekly slots, and I’m ready to jump in and start resolving issues right away. Thank you.
$39 USD in 40 days
2.7
2.7

My name is Nutan Kumar, and I am a seasoned Full Stack Web Developer with an affinity for software architecture. Over my decade-plus career, I have not only honed my expert skills in Linux and Software Architecture but extended to Windows, macOS, and more. I understand the unique challenges that come with providing IT Support for various operating systems and I pride myself on delivering tailored, efficient, and maintainable solutions which are paramount for your project. I've also handled numerous API integration tasks, which would be useful in resolving version-control glitches. In addition to my technical prowess, a non-negotiable attribute like strong connection is necessary for effective remote support. I can ensure you that perfectly fine-quality voice and internet would help me connect seamlessly into your Slack and Zoom workflow just as you need it. My core value is aligned with timeliness without compromising quality. Moreover, knowing the importance of clarity and concise communication that tech-support requires. My experience in CMS platforms (like WordPress or Shopify) proves that interaction between system users can be just as impactful as it needs to be without leading into any confusion or misunderstanding. Being able to handle multiple projects concurrently is another key trait of mine, precisely what you are searching for: someone slotting around freelance projects yet providing steady support.
$25 USD in 40 days
3.1
3.1

Greetings! I will provide remote IT support for your scheduled client calls on Windows, macOS, and Linux. I can diagnose software issues, guide users through fixes, and document tickets. I have development and support experience. I am available weekly. Send your call schedule and Slack Zoom access. Thanks, Revival
$25 USD in 40 days
2.4
2.4

Hello, Your role is a strong fit for me: live software support on Slack/Zoom, quick diagnosis, clear guidance, and concise ticket notes after each call. I’m comfortable stepping into scheduled client sessions, sharing screen, and helping users resolve Windows desktop issues while keeping the conversation calm and professional. I’ve supported software problems across Windows, macOS, and Linux, including build-tool setup, terminal issues, version-control glitches, app configuration, and workflow blockers. My focus is always the same: identify the root cause fast, explain the fix in plain language, and leave the user confident before the call ends. For your process, I’d join on time, triage the issue, resolve it or document exactly what’s needed next, then update the ticket immediately so your team stays aligned. I’m used to balancing support work around other projects, so I can handle a few scheduled sessions each day reliably. Available weekly: flexible, with advance notice. Examples of recent issues I’ve handled: a broken Windows app startup caused by missing runtime dependencies, and a Linux version-control problem where a bad local branch state blocked deployment work. Regards, Osama
$25 USD in 17 days
0.0
0.0

Hi there, I just read your posting. It sounds like you need an experienced software engineer who can help build, improve, and maintain a reliable solution using Technical Support, Windows Desktop, Slack, Troubleshooting, Zoom, Linux and Software Architecture. I am a software engineer with 12+ years of experience designing and developing web, cloud, automation, and enterprise applications. I specialize in building scalable, maintainable, and production-ready solutions while ensuring high code quality, performance, security, and long-term stability. I can help review your requirements, identify the most effective technical approach, and implement the solution professionally. Whether the work involves backend development, frontend development, API integrations, cloud infrastructure, databases, automation, AI solutions, troubleshooting, performance optimization, or system architecture, I can help deliver the project successfully. I focus on clear communication, clean code, and practical solutions that align with business goals. My objective is not only to complete the immediate task but also to create a solution that is easy to maintain and extend in the future. Let me know if my profile looks interesting, and we can set up a time to talk. Best regards, Elijah M.
$35 USD in 29 days
0.0
0.0

Hello, I am a developer with 12 years of professional experience building reliable and high-quality software solutions. Although I am new to freelancing platforms, I bring extensive experience working on real-world projects, solving complex technical challenges, and delivering results. My priority is always to understand the client’s goals, communicate clearly, and provide a solution that is maintainable and valuable in the long term. I would be happy to bring my experience to your project and build a strong working relationship. Thank you for considering my proposal. I look forward to the opportunity to work with you. Best Regards.
$25 USD in 40 days
0.0
0.0

As a tech-savvy JavaScript developer with a strong understanding of various operating systems, including Windows, macOS, and Linux, I believe my skill set is perfectly aligned with your requirements. Throughout my career, I've been relied upon to handle complex software issues swiftly and efficiently – often through remotely connecting and sharing screens – which is exactly the support you require in this role. In addition to my comprehensive IT knowledge, I can bring much more to the table; my considerable communication skills via voice chat and my ability to articulate technical concepts clearly for clients translates particularly well in this project. In fact, my last project involved fixing cross-platform compatibility issues for a client's web application which required not only solid understanding of different OS but also precise 'ticket notes' as per their guidelines. My track record is such that most clients even prefer directly working with me for prompt resolutions. To top it all off, I have a reliable internet connection and state-of-the-art infrastructure at home that matches the efficiency demanded from an IT Support Specialist like myself. My weekly availability has ample room to accommodate your bookings without disrupting my other freelance work. Therefore, if given the opportunity, I am confident in not just meeting but exceeding your expectations as your dedicated Part-Time IT Call Support Specialist.
$25 USD in 40 days
0.0
0.0

Hi, This is a great fit for how I typically work. I have solid experience providing remote technical support and guiding users step-by-step over screen share across Windows, macOS, and Linux. I’m comfortable joining scheduled Zoom calls, diagnosing issues quickly, and clearly explaining solutions while keeping sessions efficient and professional. I also have basic experience with development environments (terminal, Git, local setups), which helps when supporting more technical users. Availability: Mon–Fri: 2 PM – 10 PM UTC (flexible for scheduled calls) Recent examples: • Resolved WordPress local environment issue (port conflict + PHP mismatch) via screen share • Fixed Linux server Git deployment error caused by permissions and SSH configuration I’m reliable, communicate clearly, and always document outcomes immediately after each session. Ready to start and integrate into your workflow. Thanks, James
$38 USD in 40 days
0.0
0.0

I understand the importance of handling your scheduled client calls with professionalism and efficiency. My experience in customer service, call center support, and technical troubleshooting, coupled with my strong proficiency in Windows, macOS, and Linux, makes me confident that I'm the best fit for the position. I can comfortably handle 8-15 hours a week in your specified time. As a single father of two and someone who has successfully run a photography business while simultaneously delivering high-quality work across various freelance projects speaks to my adaptability, time management, and commitment to meeting deadlines. I have tackled some tricky software problems recently, including resolving version-control glitches and troubleshooting terminal commands. You can rely on me to promptly join each meeting and greet clients professionally. I am dedicated to efficiently diagnosing and resolving any software issues or providing clear documentation if needed before signing off. In line with that, I ensure concise ticket notes are entered into our system immediately after each session. My rate is $25 per hour for this role. Given my skills, availability, and track record building strong connections with clients, I believe our collaboration would be highly productive. Let's get some calls on the schedule!
$25 USD in 40 days
0.0
0.0

I am currently taking comp tia. I am willing to accept lower payments and I need training. I am familiar with sandbox testing.
$25 USD in 33 days
0.0
0.0

have been working on THIPPESWAMY N where I handled responsibilities such as I completed the assigned work on time and followed the required process. I would like to discuss my work progress, any feedback you may have, and if there are any next steps or additional requirements. Please let me know if you need any further details from my side. Thank you for your support.
$38 USD in 40 days
0.0
0.0

My weekly available hours are flexible on weekdays. Case 1: Fixed permission denied errors on Linux terminal for Git operations, repaired repository version conflicts without data loss. Case 2: Resolved a cross-platform sync failure; fixed compatibility bugs between Windows and macOS when running development build software, cleared configuration file corruption remotely. I have stable high-speed internet and a quiet working environment, good at patiently guiding end users step by step. I can fill out support tickets promptly after every Zoom call.
$25 USD in 40 days
0.0
0.0

Hi, I've read through your brief carefully and this fits exactly how I like to work — scheduled calls, clear scope, no sales, just focused software support. What I bring to each session: • Confident support across Windows, macOS, and Linux • Quick diagnosis on screen share — I focus on finding the root cause fast rather than guessing through fixes • Clear, patient communication that keeps clients calm and confident • Immediate ticket notes after every call so your team stays fully informed • Comfortable with development queries — terminal commands, Git issues, build tool problems, environment setup Two recent examples: • Resolved a Windows app failing to launch due to missing Visual C++ runtime dependencies — identified and fixed within 10 minutes on screen share • Helped a user on Linux fix a Git push being rejected due to a diverged branch — walked them through a safe rebase without losing their work I'm reliable, punctual, and professional on client calls. I understand I'm representing your business when I join those sessions, and I take that seriously. Weekly availability: flexible Monday to Friday with at least a day's notice as you've described — happy to share specific hours once we connect. Looking forward to getting some calls on the schedule. Best regards
$30 USD in 40 days
0.0
0.0

Carmichael, United States
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