"On-Site Windows Support Technician"

min $50 USD / hour

Closed

Posted 7 days ago

min $50 USD / hour

I need on-site IT support specifically for hardware and Software troubleshooting. The primary focus is on desktops and laptops experiencing operating system problems, would work with our remote IT Support Service desk. - Key Requirements: - On-site support for desktops and laptops. - Expertise in diagnosing and resolving operating system issues. - Ability to address potential slow performance and hardware failures as needed. - Diagnose and help troubleshoot network issues - Ideal Skills and Experience: - Proven experience in hardware troubleshooting for desktops and laptops. - Strong knowledge of operating systems and their common issues. - Flexibility to handle other potential issues like slow performance or hardware failures.

Network Administration

Project ID: 40521481

About the project

6 proposals

Active 1 day ago

Location: Bloomington, United States

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6 freelancers are bidding on average $51 USD/hour for this job

@gavinj25

Hello, I can provide on-site IT support for desktops and laptops, working alongside your remote IT service desk to diagnose and resolve both hardware and software issues efficiently. What I can support: ✔ On-site troubleshooting for desktops and laptops ✔ OS-related issues (boot failures, crashes, updates, corruption, login problems) ✔ Performance diagnostics (slow systems, resource bottlenecks) ✔ Basic hardware troubleshooting (storage, RAM, peripherals, power issues) ✔ Network connectivity diagnosis and coordination with remote support teams ✔ Implementation of fixes based on service desk guidance or escalation procedures Experience & approach: I focus on structured troubleshooting—starting with system diagnostics, isolating whether issues are software, hardware, or network-related, and then applying targeted fixes or escalation when needed. I’m comfortable working in coordinated environments where remote IT teams are involved. I can also document issues clearly so your service desk has full visibility into each case and resolution. Available for on-site support as needed. Best regards,

$50 USD in 40 days

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@robinsons95

Hi, I have strong hands-on experience providing on-site IT support for desktops and laptops, with a focus on diagnosing and resolving operating system and hardware-related issues. I’m comfortable working alongside remote IT service desks to troubleshoot and resolve user issues efficiently. My experience includes identifying OS-related problems, resolving system slowdowns, performing hardware diagnostics, and supporting users through both software and physical device issues. I’ve also handled network troubleshooting, including connectivity issues, configuration checks, and basic infrastructure diagnostics. I’m reliable, responsive, and able to quickly assess problems on-site while maintaining clear communication with both users and remote support teams. I’m also flexible in handling additional issues as they arise, ensuring minimal downtime for end users. I’d be happy to discuss your environment and how I can support your team effectively. Best regards, Robinson

$55.56 USD in 4 days