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2 Academic Papers - CTI & Virtual Queue

Hi Freelancers. I'm looking for 1 paper on each of the following topics - both with special attention on how they relate to the call center industry

1. CTI (Computer telephony integration)

2. Virtual Queue

I'm looking for definitive resources on the above with a much more comprehensive look then you would get from a Wikipedia page. You can discuss technology, evolution, history, current state, applications, etc.

Please respond with outline, past work, and credentials.

Thanks!

Kemahiran: Penulisan Laporan, Penulisan Penyelidikan , Penulisan Teknikal

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Tentang Majikan:
( 262 ulasan ) King of Prussia, United States

ID Projek: #4108566

Dianugerahkan kepada:

vandu2004

Hi, Placing the bid as discussed.

$300 USD dalam 10 hari
(37 Ulasan)
5.8

3 pekerja bebas membida secara purata $300 untuk pekerjaan ini

imranhossain

Its a great pleasure of mine to bid over here. I would love to start right away and can assure excellent results/quality along with timely submission of the same. You can consider this work as done. Kindly refer to you Lagi

$300 USD dalam 7 hari
(123 Ulasan)
6.5
Faraz281

Hello, dear we have a team of highly qualified writers (Phd or Masters level). We are dealing in providing or writing high quality research papers, essays, dissertations, thesis, assignments and case studies on managem Lagi

$300 USD dalam 2 hari
(120 Ulasan)
6.2