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3 Academic Papers - Headsets, Telecom Switch, SaaS

Hi Freelancers. I'm looking for 1 paper on each of the following topics - all 3 with special attention on how they relate to the call center industry

1. Call Center Headsets

2. Telecom Switch

3. Call Centers within the SaaS model

I'm looking for definitive resources on the above with a much more comprehensive look then you would get from a Wikipedia page. You can discuss technology, evolution, history, current state, applications, etc.

Please respond with outline, past work, and credentials.

Thanks!

Kemahiran: Penulisan Laporan, Penulisan Penyelidikan , Penulisan Teknikal

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Tentang Majikan:
( 264 ulasan ) King of Prussia, United States

ID Projek: #4108580

Dianugerahkan kepada:

vandu2004

Hi, Placing the bid as discussed.

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5.7

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2.1