Ditutup

Order Processing & Customer Service Rep: Phone, Email, Chat Support

SUMMARY:

In this role, you will utilize our product catalog to act as a consultant, helping our customers find exactly what they need. Due to our rapid growth, we are seeking qualified candidates who enjoy helping customers, can communicate clearly, are personable, and and are looking for a long-term commitment. Your enthusiasm for exceeding clients’ expectations will make you successful in this position.

REQUIREMENTS

- Must be available during the working hours of 6am -3pm PST

- Must have a reliable computer and high-speed internet. What is your internet speed? Please take a screenshot from [login to view URL] and attach as part of your application.

- Must be able to proficiently read, write and speak English

JOB DUTIES & RESPONSIBILITIES - Things You’ll Do Day-to-Day

1. Provide outstanding customer service via email, phone, or chat

2. Place orders for customers over the phone, current call volume 10-15 calls a day

3. Return voice messages, missed calls, and follow-up with customers

4. Answer questions about products, stock levels, order changes, order status updates, refunds, replacements etc.

5. Research customer inquiries including being able to read and comprehend manufacturer specifications.

6. Work with mathematical concepts such as fractions and metrics as related to our industry.

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THE COMPANY:

Are you looking for a long-term, stable job with career opportunities for professional growth? Work for a small company with a great reputation! Help us maintain our thousands of 5-star reviews on every e-commerce platform including Yelp and Google. Rok Hardware specializes in decorative and functional hardware, as well as kitchen and bathroom cabinetry.

QUESTIONS:

In order to be considered for this position, ALL questions must be answered with a VOICE SAMPLE (ex: MP3) . You will need to use our company website or other online resources. In voice samples, please record yourslef reading the question as well as respond as a professional customer service representative.

1. Hi! What is the widespread faucet measurement for this Chemcore sink, CH25x0-3? -Samantha

2. Good Morning. I have a Blum 170 Degree clip top hinge. Can I make this soft-close? If yes, can you please provide me with the part number? -Darrell

3. I would like to place an order. I am looking for 3/8" overlay soft closing hinge with press-In dowels. Is this the correct Blum product, 38N355C.06? -Chase (Please confirm or provide the correct part number)

4. Good evening! I received my international shipping quote. Everything looks good. What's the next step? I would like to place my order. -Robert

5. Respond in a voice sample, Your shift hours will be 6 am - 3 pm PST. Where do you live? What time is this shift in your time zone? Tell me why this shift works for your schedule. Are you willing and able to work Saturdays (10am-3pm PST)?

Kemahiran: Pengendalian Telefon, Jualan, Sokongan Pelanggan, Pengendalian E-mel, Pembantu Maya

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Tentang Majikan:
( 0 ulasan ) Irvine, United States

ID Projek: #22171806

47 pekerja bebas membida secara purata $5/jam untuk pekerjaan ini

jkaranm

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by Lagi

$8 USD / jam
(58 Ulasan)
8.0
jonna88

Hello there, how are you? Wondering if you have time to discuss about this project? I can do chat and email support only. Hoping to hear from you. Thanks!

$5 USD / jam
(52 Ulasan)
6.2
rodrirosa123

My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company

$8 USD / jam
(15 Ulasan)
6.2
semi786

Hi Sir/Madam, It is being my pleasure to introduce you to me. I am an expert in email, calls, and chat. I will as per company requirements. I agree with the time. I work for Saturday also. I am from India. I work in U Lagi

$3 USD / jam
(11 Ulasan)
5.4
okechukwu1

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role Lagi

$8 USD / jam
(6 Ulasan)
5.3
VOTIKO

Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral Lagi

$5 USD / jam
(10 Ulasan)
4.9
skahsanarifus

Hi there, At first, take my sincere respect. I have gone through your project description and I have understood that I have perfect and best freelancer to complete your project with 100% perfection because I have eno Lagi

$5 USD / jam
(6 Ulasan)
2.0
annu007puniya

I am interested in this project. I have excellent knowledge of customer service provider.i can understand customer satisfaction process.

$2 USD / jam
(0 Ulasan)
0.0
erichfreeland

I live in North Carolina. My time zone is est. I can work Saturdays. This job will fit my schedule due to the time the hours are my time. I have both the skills and experience to do this job effectively with over five Lagi

$5 USD / jam
(0 Ulasan)
0.0
$5 USD / jam
(0 Ulasan)
0.0
seriea4luv

It is being my pleasure to introduce you to me. I am an expert in email, calls, and chat. I will as per company requirements. I agree with the time. I work for Saturday also. I am from India. I work in US Shift. I am a Lagi

$5 USD / jam
(0 Ulasan)
0.0
bacsagb

Hi there, First off, Congratulations on your business' rapid growth. I'd like to be a part of a team whose passion is to provide high-quality customer service enthusiastically. I worked in a customer service field for Lagi

$6 USD / jam
(0 Ulasan)
0.0
Camerdrene

Many Years of experience. Previous worker at sitel for morethan 5 years. i am ready to work immediately and for any number of hours required.

$4 USD / jam
(0 Ulasan)
0.0
realtosin0

Am Oluwaponle Adeolu Tosin, I reside in Nigeria. Am a Higher National Diploma Graduate. Am proficient in Microsoft and corels of which have worked in most organisations. #Why Me #Order Processing & Customer Service Re Lagi

$5 USD / jam
(0 Ulasan)
0.0
M0diAhmed

Hi, Sir. I am experienced customer service specialist, I have worked both as a call and live chat representative for multinational organisations. I have worked as a live chat representative for various clients around t Lagi

$5 USD / jam
(0 Ulasan)
0.0
planetpeyjay29

Hello there! I am glad I found your project. I have been in the Customer Service World for almost 8 years now. I have been trained and been certified as a Customer Service Specialist in the largest telecommunications Lagi

$6 USD / jam
(0 Ulasan)
0.0
muhafizqurbani77

If need so assist me Relevant Skills and Experience I can everywhere anytime anything what you want

$5 USD / jam
(0 Ulasan)
0.0
rakshit777

Hello Me and my team can provide you ur required services for full time 9 hrs a day for 6 days a week

$5 USD / jam
(0 Ulasan)
0.0
riarico028

Skilled professional in Customer Services. I will make sure that the job will be done in professional and timely manner. My aim is to make my client happy with the use of my skills.

$5 USD / jam
(0 Ulasan)
0.0
rhomelpaurillo

I started as a Customer service representative and a Technical support representative( Ebay, Fingerhut, Express gift and Target) from year 2010 to 2015 and decided to work from home from different clients in the US as Lagi

$5 USD / jam
(0 Ulasan)
0.0