Help debug BrowserStack E2E tests that are failing

We are encountering an error:

Failed: Session not started or terminated

On BrowserStack when trying to run our E2E tests. Unclear on why this happens, video recordings of the screen during the tests show that no activity is happening.

Kemahiran: Ujian / Jaminan Kualiti , Ujian Perisian, Pengautomasian Ujian, Protractor Javascript

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ID Projek: #28312065