Project: 24/7 Support and Sale Staff
According to GetaFreelancer regulations and rules this Project will be for a four (4) of our products and for a period of 672 Hours (24/7 during one month) We will pay your company using GAF Payment Services.
We are interested in Outsourcing 24/7 Customer Support and Sales.
Only Leading providers of this services may apply and proof of Company Registration and Validity must exsist aswell as references of current clients.
We might also be visiting your company in order to meet staff personally before Startup.
About Our Company
Our mission is to build and integrate advanced technology and software for both small, medium and big companies worldwide. We create extra value by providing professional and innovative web-based software with main focus on functionality and ease of use. Therefor we add this value to our products through services such as customization, installation and end-user support. These services provides our customers with a complete end-to-end solution.
Our goal is to become a Scandinavian leader in e-commerce, content management and email marketing software for business owners, web designers, service providers and ISP's. This creates added value to the reduced development process time which helps clients to strengthen their market positions and brands.
Already today thousands of businesses and Fortune 500 companies (including Dell, Intel and NASA) rely on the software Our provide to start online stores, launch content-driven web sites, and profit from email marketing.
Dedicated Developer Support
When our clients purchase any of our products, our clients receiving more than just the product itself. our clients also receiving professional support from our experienced in-house team of engineers. In fact, when our clients request support for any of our products, our clients receive a response directly from an Our team member who either helped build the product or who is involved directly in the development and updates of that product.
This is where our clientsr company and services is needed in order for us to keep up to this promises.
Our support philosophy is simple. It's one promise that we consistently deliver on -- each and every single time our clients deal with us. When our clients contact us for product support, we will dedicate our focus on helping our clients with any problems and questions our clients have relating to our products.
Our one and only goal is to get our clients up and running with our products quickly, and without hassle. Of course, we provide a professional installation service for all of our products, but we don't stop there. If our clients have a problem or question at any time after our clientsr purchase, simply login to our client area and submit a support ticket.
Before we leave for the day, we do a run through the ticket system to make sure that every customer who submitted a ticket during the day has an answer. On top of this, most of our support tickets are answered with a genuine, our clients-problem-has-been-solved response within just hours of being received. That's how committed we are to support. Seriously. Finally, we also have our support knowledge bases, where we post answers to common support questions. We update the knowledge base several times per week with new answers and information relating to all of our products.
We would like to invite our clients to try any of our products, and see what it's like to experience real customer support from a team that's dedicated to not only our customers, but also our reputation of providing the best support we possibly can. If our clients have any questions about our support system, or would just like to chat about how our products can benefit our clients, they will be able to get 24/7 English Support via LivePerson Chat and also be able to make inbound calls to LivePerson or request Staff to make outbound call using LivePerson built in call feature. Clients can also submit Support Tickets via email that will staff will respond to.