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I want you to walk through every corner of our website exactly as a real customer would, then tell me what you find. While you browse, please record performance metrics such as page-to-page load times and overall speed from your location. I also need you to complete an actual purchase worth ₹295 on both a desktop computer and a mobile phone, using Credit/Debit Card and UPI so I can judge how reliable and familiar those options feel to users. Pay close attention to any friction points—the checkout flow, navigation clarity, copy, or visual hiccups—and note how intuitive each step feels. If something is confusing, slow, or visually broken, describe it in detail and suggest quick fixes where possible. Unexpected delights or strengths are just as valuable, so capture those too. Deliverables • A short screen-capture or performance log summarising load times per page (desktop and mobile) • Step-by-step notes on the ₹295 transaction for each payment method, including screenshots and any error messages • A concise usability report highlighting issues, positives, and actionable recommendations • Your candid impressions and extra observations that didn’t fit elsewhere Once I confirm everything, I’ll reimburse the ₹295 test charge along with the agreed project fee. Feel free to use any standard testing tools you prefer for timing and recording; just make sure the final report is clear and well-structured.
Project ID: 40516202
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Hi, I can perform a complete end-to-end manual QA and usability review of your website from a real customer’s perspective across both desktop and mobile devices. Testing Framework Website Exploration ↓ Performance Testing ↓ UX & Navigation Review ↓ Purchase Flow Validation ↓ Payment Testing ↓ Reporting & Recommendations Deliverables ✔ Desktop & Mobile Testing ✔ Page Load Time Analysis ✔ Navigation & User Journey Review ✔ Checkout Flow Testing ✔ UPI & Card Payment Validation ✔ Screenshots & Error Documentation ✔ Usability & UX Improvement Report ✔ Actionable Recommendations ✔ Performance Summary I will provide a structured report highlighting issues, friction points, strengths, and optimization opportunities to help improve customer experience and conversion rates. Timeline: 1 Day Budget: $15 USD Before starting the purchase tests, I would appreciate confirmation regarding the reimbursement process for the ₹295 transaction. Regards, @prachia77
$13 USD in 1 day
0.4
0.4
42 freelancers are bidding on average $18 USD for this job

Hello, I came across your Manual Website Testing & Feedback and I am very interested in working with you. I have reviewed your requirements and full understand the scope of expectations. I specialize in Website Design, HTML, Web Development, Web Design, and have successfully delivered similar projects before. I am committed to delivering high-quality work with reliability, clarity and professionalism. I work transparently throughout the project progress, deadlines and expectation stay clear at every stage. I would be glad to disucss further details and am ready to start immediately. Looking forward to hearing from you. Regards. Anum
$30 USD in 1 day
5.8
5.8

With my diverse skillset as a Web & App Developer, I can provide the rigorous attention to detail, and exceptional understanding of user experience your project requires. I am well-versed in manual website testing, which includes not only identifying any bugs or glitches but also recognizing and enhancing performance metrics. My technical abilities enable me to record and summarize page-to-page load times on various devices accurately. Importantly, during the payment process worth ₹295, my proficiency will come in handy. I have an extensive understanding of different payment methods like Credit/Debit Card and UPI - thanks to my experience in creating E-commerce sites. As a result, I can offer detailed step-by-step notes, screenshots for each payment method used, and highlight any error messages encountered. More than just finding faults, I am dedicated to offering practical solutions. My knowledge of HTML, CSS, JavaScript will allow me to implement quick fixes where needed while maintaining the integrity of your site. The delivery will consist of easy-to-understand screen-capture log summarizing load times per page along with a concise usability report that highlights actionable recommendations for improving web performance. Working with me ensures qualitative and quantitative scrutiny improving your digital presence significantly. Let's collaborate and optimize your website together!
$10 USD in 1 day
5.4
5.4

Hello, this is a manual QA and usability pass more than a build effort, but I’ve worked on enough production web systems to evaluate user flow friction in a structured way and document what actually breaks. The real risk here is not just page speed; it’s inconsistent checkout behavior across device, network, and payment-state transitions, especially around card and UPI handoff. I’ve built and reviewed production platforms where browser-driven flow validation and evidence capture mattered, including DocIntel AI with Playwright-based automation and Dent-Cloud where frontend behavior and system responsiveness had to be observed carefully. I usually structure this kind of pass as separate layers: navigation walkthrough, page timing capture, checkout-path validation, and issue classification. That keeps UX friction, visual defects, and payment reliability from getting mixed together. For this scope, I’d document each failure or hesitation point with reproduction steps, screenshots, observed latency, and a likely severity so the fixes are actionable rather than anecdotal. This is the kind of review I treat as production-facing, with emphasis on what a real customer would notice first. If useful, I can start by defining the exact page-path matrix for desktop/mobile and the evidence format for the ₹295 purchase tests. Clifton
$13 USD in 7 days
4.6
4.6

Hi, I can help you with manual website testing & feedback while keeping a keen eye on performance metrics, usability, and payment method reliability. I'll walk through every corner of your website, record page-to-page load times, and complete a ₹295 purchase using Credit/Debit Card and UPI on both desktop and mobile. I'll note friction points, describe confusing steps, and suggest quick fixes where possible. I'll deliver a concise usability report highlighting issues, positives, and actionable recommendations, along with a short performance log summarizing load times and step-by-step notes on the transaction. The final report will be clear, well-structured, and provide an honest impression of your website's usability and reliability. Kind regards, M. Hamza
$13 USD in 1 day
4.0
4.0

Hi there! Checkout confusion and slow pages can directly reduce sales and trust. Small friction in payment flow often leads to abandoned carts and lost customers. I have strong experience in website testing, UX analysis, and eCommerce QA. I have tested checkout flows for online stores including payment gateway validation. I also have experience in performance checking, usability reporting, and mobile responsiveness testing. My approach will be to browse your website like a real customer on desktop and mobile. I will track page load times, navigation flow, and any performance delays. I will carefully test checkout steps including UPI and card flow and note any issues. I will deliver a clear report with screenshots, timings, and actionable improvements. check our work https://www.freelancer.com/u/ayesha86664 Can you confirm if test payment should go through live mode or sandbox environment? Let me know if you’re interested & we can discuss it. Best Regards Ayesha
$13 USD in 3 days
4.1
4.1

Hello, I carefully reviewed "Manual Website Testing & Feedback" and fully understand the project requirements. With my experience in Website Design, HTML, Web Development, Web Design, I can deliver exactly what you're looking for with attention to quality, performance, and detail. I’m ready to start immediately and would be happy to discuss any specific requirements or questions you may have. Looking forward to working with you. Best regards, Umer
$20 USD in 1 day
3.5
3.5

Combining my extensive experience of over 6 years in building web platforms and applications with a keen eye for detail, I am confident that I can provide you an insightful, reliable and actionable usability report of your website as per your requirements. Having crafted numerous web designs myself and engineered intuitive navigational UIs, I am most certainly familiar with how important it is to understand exactly how a site is perceived and interacted by users. My proficiency in measuring performance metrics through user-centric tests such as yours is unparalleled. My holistic vision regarding the project ensures that I'll take note not just of friction points for prompt suggestions, but also of positive elements that could be enhanced further creating a delightful user experience. Further, my capabilities in using testing tools like performance logs to present easy-to-grasp data adds to the efficiency I would bring to this project. In addition, I can offer the advantage of my AI expertise which comes into play in identifying potential weak links in the site's architecture. This skill also facilitates efficient problem-solving and resourceful recommendations for improving on site-experience. Overall, I believe my dedication to deploying high-performing, user-friendly digital solutions will make me an ideal fit for ensuring your website meets its maximum potential.
$13 USD in 1 day
3.1
3.1

Walking a site as a real customer means actually trying to complete purchases, fill out forms, and find every point where a visitor would give up. I will document friction points with screenshots and priority notes so you know exactly what to fix first. Can start right now and have the full report back to you in 24 hours. Bid and timeline are based on the post as written. Want to jump on a quick call to cover what flows you want tested?
$15 USD in 2 days
2.1
2.1

Hello, I’d be happy to perform a comprehensive customer-journey audit of your website and purchasing flow. I will test the site as a real user on both desktop and mobile, documenting navigation, usability, checkout experience, page speed, and overall performance. I can provide a structured report covering load times, friction points, visual inconsistencies, content clarity, and actionable recommendations for improvement. My deliverables will include: • Detailed usability review from landing page to checkout • Performance observations and page-load measurements • Step-by-step documentation of the purchase journey • Screenshots of issues, errors, or confusing interactions • Mobile vs. desktop comparison • Clear list of strengths, weaknesses, and quick-win improvements Please note that I cannot personally fund purchases in advance. If a live transaction is required, test credentials, a staging environment, reimbursement upfront, or a funded testing account would be needed. I have experience documenting software behavior, QA testing, and preparing concise reports that developers and business owners can act on immediately. I look forward to helping improve your customer experience and conversion flow. Best regards, Muhammad Huzaifa
$15 USD in 27 days
1.0
1.0

I can thoroughly test your website from a real customer’s perspective to identify any usability issues or areas for improvement. I have extensive experience performing manual website testing that uncovers hidden bugs and provides actionable feedback. My approach is to navigate the site naturally, taking note of functionality, design consistency, and user experience flows. This ensures any pain points are clearly documented and prioritized for fixes. Do you have specific user journeys or features you want me to focus on during testing?
$12.50 USD in 7 days
0.0
0.0

I can provide thorough manual testing of your website from a real customer’s perspective, ensuring every user interaction is smooth and intuitive. I have extensive experience identifying UX and functionality issues that impact user satisfaction. My approach is hands-on and detailed, navigating through all features, forms, and flows as an end-user would, then compiling clear, actionable feedback. Do you already have specific scenarios or pages you want prioritized during testing?
$12.50 USD in 7 days
0.0
0.0

I can perform thorough manual testing of your website, navigating it as a real customer to identify any issues or friction points. I understand the importance of user experience and detailed feedback. I have experience testing e-commerce and service websites, focusing on usability, functionality, and consistency across devices. My feedback is clear and actionable. I will provide detailed observations and suggestions to improve your site’s performance and customer satisfaction. Happy to review your current setup and get this back to a stable state.
$12.50 USD in 7 days
0.0
0.0

Hey — saw your post about manual website testing and feedback. The biggest pain point in this is often missing subtle user experience quirks that real customers notice but automated tests don’t catch. Quick question before I dive in: Are you looking for testing focused on user flows or general usability across all pages? I’ve done hands-on manual testing for several e-commerce and service sites, spotting issues that were invisible to automation. Send me the URL or a quick spec, and I’ll start reviewing it from a customer perspective today.
$12.50 USD in 7 days
0.0
0.0

Hello, I am Nathan Wilkins, a seasoned web developer with over 10 years of experience in HTML and web development. I understand the importance of thorough website testing and feedback to ensure optimal user experience. I will meticulously walk through your website as a real customer, focusing on performance metrics like page load times and user experience during the purchase process. I will provide detailed notes on any friction points, navigation clarity, and visual issues, along with actionable recommendations for improvement. Additionally, I will highlight any positive aspects and unexpected strengths to leverage. I am eager to discuss further details and collaborate on this project. Please feel free to reach out so we can review the specifics and determine the next steps. Regards, Nathan Wilkins
$13 USD in 7 days
0.0
0.0

Your website likely has friction points costing you real customers — I'll find them before they do. I specialize in UX audits and manual website testing, combining a real-user perspective with structured reporting. I've completed similar end-to-end testing projects across e-commerce and service sites, focusing on checkout reliability and conversion clarity. Here's how I'll approach this: Step 1: Share your URL and confirm the test product/page for the ₹295 purchase, so I target exactly the right flows. Step 2: Complete full walkthroughs on desktop and mobile — recording load times per page, navigation feel, and visual consistency throughout. Step 3: Execute the actual ₹295 transactions via Credit/Debit Card and UPI on both devices, capturing screenshots, timing, and any errors or friction encountered. Step 4: Compile everything into a clean, structured report — load time logs, transaction notes, usability findings, quick-fix recommendations, and honest impressions — delivered ready to act on. Estimated delivery: 2–3 days from URL confirmation. One question: Are there any specific user flows beyond checkout — such as account creation, search, or filters — that you'd like prioritized in the audit? Ready to start as soon as you share the details.
$10 USD in 3 days
0.0
0.0

Hello, I am interested in helping you test your website from a real user perspective and provide detailed, honest feedback. I will thoroughly explore the website on both desktop and mobile devices, evaluate navigation, usability, page load performance, checkout flow, and overall user experience. I will carefully document any issues, errors, confusing elements, or areas for improvement, along with practical recommendations. My deliverables will include: • Performance and load-time observations for key pages • Detailed notes on the purchase journey and payment experience • Screenshots of any issues encountered • A concise usability report highlighting strengths, weaknesses, and actionable suggestions • Honest feedback from a customer’s perspective I am detail-oriented and committed to providing clear, structured feedback that helps improve the user experience before launch. I look forward to reviewing your website and assisting with the testing process. Kind regards, Kusum
$13 USD in 1 day
0.0
0.0

Hi there, This is exactly the kind of QA engagement where real customer behavior matters more than automated scans. We can perform an end-to-end audit across desktop and mobile, documenting navigation, UX friction, checkout reliability, copy clarity, visual inconsistencies, and performance metrics from an actual user perspective. We'll benchmark page load times, Core Web Vitals, and page-to-page transitions using industry-standard tools while recording findings in a structured report. For the ₹295 purchase flows, we'll test both Card and UPI journeys, capturing screenshots, error states, payment UX, and post-purchase experiences. The final delivery will include screen recordings/performance logs, transaction documentation, usability findings, and prioritized fixes with business impact. We’ve built and tested customer-facing platforms requiring high reliability and smooth user journeys, including e-commerce and real-time applications. Our approach combines manual testing with technical analysis to uncover issues automated tools often miss. Let’s align over a quick call or Loom video. Best regards, Team Apitide
$10 USD in 2 days
0.0
0.0

Hello, I can do this. I'll walk through your entire website as a real customer on both desktop and mobile, recording page load times and overall speed from my location. I'll complete the ₹295 purchase twice—once via Credit/Debit Card, once via UPI—and capture every step with screenshots. I'll pay close attention to checkout friction, navigation clarity, copy, and any visual glitches. If something is confusing, slow, or broken, I'll describe it in detail and suggest quick fixes. I'll also highlight what works well. Deliverables: a performance log with load times per page, step-by-step transaction notes with screenshots and any error messages, a concise usability report with issues and actionable recommendations, and my candid impressions. All well-structured and clear. I'm new on Freelancer, not new to this. I've tested payment flows and user experiences for fintech platforms where every friction point costs conversions. Reimburse the ₹295 test charge along with the project fee after confirmation. I can start immediately and deliver quickly. Michel
$13 USD in 4 days
0.0
0.0

As a seasoned Full Stack MERN Developer, my skillset aligns perfectly with what you need for this project. With over a decade of experience building and testing web applications from the ground up, I have a keen eye for identifying and solving any performance issues, navigation glitches, or usability concerns that may be present on your website. My expertise in React.js and experience in using tools like Tailwind CSS to create clean and intuitive user interfaces will be extremely valuable for this task. Not only can I identify problems but I can provide actionable solutions within your project scope. Moreover, having worked with large enterprises and startups alike, I fully understand the significance of delivering results on time while maintaining high code quality. My track record of 100% on-time delivery across all my previous client projects reflects my commitment to meeting deadlines without compromising on the quality. I believe my proficiency in the required tech stack, ability to effectively use testing tools to evaluate page load times, payment flows and more, as well as my knack for delivering comprehensive yet concise reports, make me the ideal freelancer for your important website-testing job. Let's collaborate and ensure a faster, smoother and bug-free user-experience for your website!
$13 USD in 7 days
0.0
0.0

Hello, I have experience in website design, UX, and WordPress development, and I regularly test websites from both a user and administrator perspective. For this project, I will carefully navigate your website as a real customer on both desktop and mobile devices, record loading times, complete the required purchase process, and provide detailed notes on any usability issues, performance concerns, confusing elements, or visual inconsistencies. My final report will include: • Page-by-page performance observations • Step-by-step transaction notes with screenshots • UX and usability feedback • Actionable recommendations for improvements • Positive findings and overall user impressions I pay close attention to customer experience and can deliver a clear, organized, and honest report within the requested timeframe. I look forward to working with you.
$13 USD in 2 days
0.0
0.0

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