Usability, UX and QA audit for a B2B/B2C SaaS

@Microlent

Hi, I went through your scope, and this isn’t just QA—it’s a full product-level audit covering workflows, UX, accessibility, and consistency. I can support you across all defined categories: Functional QA (1–12): End-to-end workflow validation with edge-case testing UX testing (13): Structured usability sessions (5–8 users) + qualitative insights Heuristics (14): Nielsen-based review + empty-state analysis Accessibility (15): WCAG 2.1 AA checks (keyboard navigation, screen reader, contrast, etc.) FR/EN consistency (16): Content, flow, and labeling validation across languages Deliverable: A structured report with: Prioritized issues (P0–P3) Screenshots + screen recordings Clear, actionable recommendations Approach: Test plan execution → user testing → heuristic + accessibility audit → consolidated report Timeline: ~7–10 days depending on user testing coordination Pricing: Open to fixed or hourly (can finalize after reviewing documents) Relevant QA work: https://www.freelancer.com/portfolio-items/11354470-software-qa-testing-report For more QA work and references: https://www.freelancer.com/u/Microlent Let me know the project and I'll outline the testing approach I'd recommend. ~ Rajesh

@doomshellsl

Hello, We can deliver a comprehensive UX, QA, and accessibility audit for your SaaS, ensuring it’s not only functional but intuitive and user-friendly. At Doomshell Software Pvt Ltd, we specialize in analyzing complex platforms and turning insights into actionable improvements. Our Approach: • Execute end-to-end functional QA across all workflows to identify bugs and edge cases • Conduct usability testing with 5–8 users to uncover friction points and drop-offs • Perform heuristic evaluation using Nielsen principles and assess empty states • Run WCAG 2.1 AA accessibility audit (keyboard navigation, screen readers) • Validate FR/EN consistency across UI and workflows • Deliver a detailed report with P0–P3 prioritization, screenshots, recordings, and clear recommendations We focus on improving usability, performance, and overall user experience. Let’s discuss your timelines and scope in detail.

@marjanahmed13

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. l believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.

@offshore9006

Hi, We checked the documents, and we are fine with all the deliverables except for the FR consistency checks. Please note this price is for one iteration. You will be working directly with the tester with the following skill set. have 7+ years of testing experience with Certification. Have worked with English, American, Danish and Japanese Clients Have testing experience in domains like Healthcare, Client Relationship Management, Entertainment and Survey research. Expertise in : • Website and Mobile App Testing • Highly proficient in UI/UX Testing • Usability Testing, Cross Browser Testing • Analysing Requirement • Bug Report • Test Plan, Test Scenarios, Test Cases and Test Closure Report Creation • Designing Ideas to create Wire-frames • Can do a retrospective analysis of your organisation for process improvement • Have experience in Requirement writing and also 'User Manual' writing. • Working Knowledge of - HTLM, CSS, JavaScript, and Selenium. Our work via FL https://www.freelancer.com/projects/testing-qa/test-mobile-app-certain-change/ https://www.freelancer.com/projects/php/mobile-app-website-bug-testing/#timetracker-179031618-invoice-0 Best,

@VianRey1

Turning expert content into seamless long-form articles is powerful, but if usability or inconsistencies slip through, users can get frustrated, drop off, or miss the value Signalum offers. Sorting through functional workflows, UX quality, accessibility, and language consistency can feel overwhelming and time-consuming, especially when you need concrete, actionable feedback. You can expect a clear prioritized audit report with screenshots, recordings, and specific recommendations, so you know exactly what to improve and in what order. First, I’ll review your user manual and test plan to align with your intended experience and coverage matrix. Then I’ll conduct hands-on testing across functional workflows, UX and accessibility audits, and FR/EN checks using your defined criteria. Finally, I’ll deliver a report highlighting findings by priority, with visual evidence and targeted advice. Would you like me to clarify any particular workflows or categories before I start?

@rbtech1984

Hello There!!! ★★★★ (Full UX + QA + accessibility audit for Signalum SaaS with structured heuristics & workflow validation) ★★★★ Project understanding: You need a complete usability, UX, and QA audit of your SaaS Signalum covering functional workflows, UX research, Nielsen heuristics, accessibility (WCAG 2.1 AA), FR/EN consistency, and user testing insights with a prioritized actionable report. Services mentioned here based on project details ⚜ Functional QA testing across all live workflows (12 categories) ⚜ UX research + usability testing with real user simulation (5–8 participants) ⚜ Nielsen heuristics audit + empty-state & flow evaluation ⚜ WCAG 2.1 AA accessibility testing (keyboard, screen reader, contrast) ⚜ Multilingual QA (FR/EN consistency & UX text validation) ⚜ Issue tracking with screenshots, screen recordings & reproduction steps ⚜ Final structured audit report with P0–P3 prioritization + recommendations I have experience in SaaS UX audits, QA testing and product usability analysis. I focus on real-world user behavior, not just checklist testing, and provide actionable insights that improve activation, retention and clarity of workflows. Plan: review docs → map flows → execute QA + UX testing → accessibility audit → user testing insights → final structured report. My report will be clear, prioritized and dev-ready so your team can fix issues quickly without confusion. Warm Regards, Farhin B.

@zainulhassan1695

Hi, I can run a complete QA + UX audit for Signalum, covering functional flows, usability, accessibility, and consistency checks as per your test plan. Approach: * Execute functional workflows (categories 1–12) end-to-end * Conduct UX testing with 5–8 users + Nielsen heuristic evaluation * Perform WCAG 2.1 AA audit (keyboard navigation, screen reader basics) * Validate FR/EN consistency across UI and content Deliverables: * Prioritized report (P0–P3) with clear impact * Screenshots + screen recordings for each issue * Actionable recommendations for UX and functionality improvements Timeline: 7–10 days Quote: $200 (depending on depth of UX participant testing) I’ve previously delivered similar audits for SaaS platforms with multi-step content workflows, focusing on usability gaps, edge cases, and accessibility compliance. Happy to review your documents and confirm scope before finalizing.

@richav

Hi, I’m a Senior QA Engineer / Scrum professional with 17+ years of experience auditing SaaS, fintech, CRM, and enterprise platforms. Your project is a strong match for my background in functional QA, UX analysis, accessibility validation, and structured reporting. I can conduct a complete audit of Signalum covering: • Functional QA for live workflows (categories 1–12) • UX testing and usability analysis • Nielsen heuristic & empty-state review • WCAG 2.1 AA accessibility audit (keyboard + screen reader testing) • FR/EN consistency validation • Final prioritized report (P0–P3) with screenshots, recordings, and recommendations Estimate: Fixed Price: USD 2,500 OR Hourly: USD 28/hr (~80 hrs estimated) Timeline: 10–14 business days including reporting and review. Relevant Experience: Recently audited SaaS subscription and workflow platforms involving multilingual flows, onboarding UX, regression testing, accessibility checks, and structured acceptance validation using Jira/Zephyr-style reporting. A few quick questions before final confirmation: 1. Will UX participants be provided by your team? 2. Is testing expected on both staging and production? 3. Which browsers/devices are mandatory coverage? I can start immediately after reviewing the attached documents. Thankyou Richa

@zarminagull189

Hi there, I understand you’re seeking a comprehensive usability, UX and QA audit for Signalum to ensure robust live workflows, strong UX, accessibility, consistency, and a compelling, production-ready final report. I specialize in web development, UI/UX, automation, and design for SaaS platforms, and I’ve led similar audits that reduced friction, improved accessibility, and sharpened UX direction for back-office tools used by experts. Solution and approach - Functional QA on Live workflows (categories 1-12): exhaustive end-to-end testing against your Test Plan, with traceable defect logging and risk assessment. - Qualitative & quantitative UX testing (category 13, 5-8 participants): moderated sessions plus analytics-led observations to surface usability issues and opportunities. - Nielsen heuristics and empty-state audit (category 14): identify violations and craft practical remedies. - WCAG 2.1 AA accessibility audit (category 15): keyboard navigation, screen reader compatibility, color/contrast checks. - FR/EN consistency checks (category 16): language/terminology and localization QA. - Final report: prioritized P0-P3 findings with screenshots, screen recordings, workflows, and actionable recommendations. Deliverables - Detailed test results, issues with severity and business impact - Heuristics and accessibility audit findings with remediation steps - Prioritized improvement roadmap with quick wins and longer-term tasks - Screenshots and screen-recordings for reproducibi

@ssquare489

With my background in designing and developing intelligent, user-oriented applications for industry giants such as Google and Apple, I'm confident that I can deliver the comprehensive audit you're seeking. My expertise extends not only to functional QA but also to qualitative and quantitative UX testing, Nielsen heuristics and empty-state audits, WCAG 2.1 AA accessibility testing - including keyboard navigation and screen reader testing - and FR/EN consistency checks. To provide a clear idea of how I work, let me share an example from a recent project: I audited a complex video streaming platform to ensure optimal user experience across multiple devices while maintaining high-load performance standards. Through meticulous testing, I was able to identify several minor issues that had a significant impact on user satisfaction. These were addressed promptly and effectively resulting in a seamless transition from prototype to market-ready product. Lastly, besides delivering high quality reports and recommendations as you requested in your documents, my process is client centric with emphasis on transparency and communication. Think of working with me as an investment towards attaining measurable business growth without the setbacks of scope creep or technical debt. So don't hesitate; let's discuss your project details and set a timeline that works for both of us!

@Andyloredo

Ensuring a smooth user experience for Signalum's workflows is critical for expert adoption, and I'm confident I can deliver a thorough audit. I’ve previously conducted similar UX and QA audits for B2B SaaS platforms, focusing on usability testing and accessibility compliance, and I'm familiar with Nielsen's heuristics and WCAG guidelines. I'll leverage the provided user manual and test plan (v3) to systematically evaluate Signalum's functionality, UX, and accessibility across the specified categories (1-16), culminating in a prioritized report with visual evidence and actionable recommendations. Given the scope and the 7-day timeline, I estimate completion within 6-7 days, allowing for review and feedback incorporation.

@steveng96

Hello, With over 7 years of experience in building scalable SaaS systems, I understand your need for a usability, UX, and QA audit for your B2B/B2C SaaS product, Signalum. I specialize in designing low-latency architectures and intelligent, data-driven applications, ensuring optimal performance and real-time processing. You can view examples of my work in my portfolio here: My github: skyman000111 I would love to discuss your project further. Please start a chat so we can delve into the details. Thanks.

@BarryCrouch

Marhba, Before I prepare a final quote, could you clarify whether you want the UX test participants (5–8 users) to be recruited by me or if you will provide your own panel? This clarification is essential for defining scope, cost, and timeline. I can deliver a comprehensive UX, QA, and accessibility audit of Signalum in full alignment with your documentation, evaluating all functional workflows, heuristic usability criteria, WCAG 2.1 AA compliance, and FR/EN consistency. Findings will be consolidated into a structured, executive‑ready report with priority levels, evidence, and actionable recommendations to support product and engineering decision‑making. Upon confirmation of the testing requirements, I will provide a finalized project plan, timeline, and commercial proposal. Can't wait to start!!!

@mobiwebsolutions

✋ Hi There!!! ✋ The Goal of the project:- Perform a complete UX, usability, QA, and accessibility audit to improve your SaaS performance, consistency, and user experience. I have carefully reviewed your requirement including functional QA workflows, UX testing with participants, Nielsen heuristics, WCAG accessibility checks, and FR EN consistency with a structured final report. I can deliver clear prioritized insights with actionable improvements. I am the right fit because I combine strong QA testing with deep UX and SaaS audit experience. * Execute full functional QA and workflow validation based on your test plan * Conduct UX research, heuristics evaluation, and accessibility testing * Deliver detailed report with P0 to P3 issues, screenshots, and recommendations I will provide UI analysis, database checks, testing, documentation, and full report delivery with recordings. I have 9+ years experience as a full stack developer and have completed similar SaaS audits and usability testing projects. Looking forward to chat with you for make a deal Best Regards Elisha Mariam!

@yasinu8

Greetings I can surely help you for Usability, UX and QA audit for a B2B/B2C SaaS I am in the IT industry since more than a decade and serve so many clients in building and rebuilding websites, software, and applications I have strong hands-on different cms like webflow, Wordpress, shopify, squarespace, wix and on different programming languages like PHP, Laravel, React, Node.js, HTML, CSS, And I did the migration from HTML to click funnels. I have made so many websites (E-commerce, WordPress, Classified admin, WooCommerce, etc.), bots, softwares, and Mobile applications (Android, IOS, and Huawei Play store) in my entire career. I have strong hands on both the front end and back end. Currently, I am part of the team who are dealing with miscellaneous tasks in dubizzle and Mzad Qatar including design and layouts and they both have more than 1 million users. I believe that you are looking for a web designer and for sure you will get your end desire result with plagiarism-free work and with better quality as I am assuring you this. Package deals can also be done for long-term collaboration as per the client's requirement. Kindly do come on chat so that we can discuss project details further more.

@Mats100

Hi, I can handle this full UX, usability, and QA audit as I have experience testing SaaS platforms, including functional workflows, UX evaluation, and cross-platform behavior. I’ve worked on similar projects involving structured test plans, heuristic reviews, and detailed bug reporting with screenshots and recordings. I can cover functional QA, Nielsen heuristics, accessibility checks (including keyboard navigation), and FR/EN consistency, and deliver a well-prioritized report (P0–P3) with clear, actionable recommendations. I’ve also conducted usability testing cycles with real users and can manage the participant-based UX evaluation. I can share examples of similar audits, provide a clear timeline, and discuss a fixed-price quote after reviewing your documents. Happy to proceed.

@mahads31

As a client-centered developer with a drive for innovation, I believe I can offer the unique set of skills and expertise you need for your SaaS project audit. With my specialized knowledge in Web, Mobile, and SaaS Product Development, I have mastered every aspect of designing and implementing an interface that is both functional and user-oriented. In auditing your diverse workflow categories from functional QA to heuristics tests, I can assure you of an efficient, comprehensive approach. I've crafted similar solutions in the past that have been praised for careful analysis and practical insights. I am committed to delivering not just a final report but also actionable recommendations, based on the findings. With clarity, strategy, and purpose at my disposal, you can trust me to transform this audit into an opportunity for growth for Signalum. We'll work together to ensure my estimate aligns with your timeline and all scope-related concerns are addressed. Let's get started making your future promise into achievable reality!

@GenoraLabs

Hello, I understand you are looking for a freelancer to conduct a usability, UX, and QA audit on your SaaS product Signalum. I have experience in conducting comprehensive audits to improve user experience and functionality. I plan to thoroughly review the user manual and test plan provided, ensuring a deep understanding of the intended product experience, business rules, and testing criteria. By following a systematic approach, I aim to identify areas for improvement and provide actionable recommendations for enhancing usability and quality assurance. Core Deliverables: - Functional QA on Live workflows - Qualitative and quantitative UX testing - Nielsen heuristics and empty-state audit - WCAG 2.1 AA accessibility audit - FR/EN consistency checks - Final report with prioritized findings, screenshots, screen recordings, and recommendations Expertise & Portfolio: I'll share examples of similar audits I've conducted in the past via DM. My experience in usability testing and QA processes ensures a thorough and insightful audit. I'd be happy to discuss your project further and address any questions you may have. Best regards, Malaika

@adily1

Hey , I just finished reading the job description and I see you are looking for someone experienced in Accessibility Testing, Usability Testing, Website Design, SaaS, User Research, Report Writing, B2B Marketing, Workflow Consulting and User Experience Research. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am- 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Adil Yousuf