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Looking for an experienced UX/UI Product Designer to audit and redesign an existing SaaS platform for appointment-based service businesses. This project covers the entire product and website, not just selected pages or the homepage. The designer will be given access to the existing platform and is expected to go through it independently, evaluate the current user experience, and determine what should be redesigned, improved, reorganized, simplified, combined, removed, or added. Full Project Scope -The designer will review and design the complete experience for desktop and mobile, including: -Entire public marketing website and all public-facing pages -Entire business account side, including all pages, subpages, dashboards, settings, forms, workflows, and important states -Owner, Manager, Receptionist, and Provider experiences and role-specific access -Entire platform staff/admin side, including all internal dashboards, pages, tools, workflows, and states -Complete customer booking experience from beginning through confirmation -Booking page editor and customization experience -4 different booking page styles businesses can choose from -All applicable customer and business email templates -Navigation and information architecture -Responsive desktop and mobile experiences -Empty, loading, error, success, confirmation, and other important states -Reusable components and overall design consistency -Mock photos, graphics, and mock video concepts/assets where appropriate This is not simply a visual refresh. We are looking for someone with strong UX judgment who can evaluate the existing product and recommend meaningful improvements to usability, navigation, hierarchy, workflows, and overall product experience. The ideal candidate has experience with SaaS products, dashboards, complex web applications, booking or scheduling platforms, and admin systems. Project will be $100 total. Please only apply if you are okay working with a $100 budget.
Project ID: 40720377
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134 freelancers are bidding on average $131 USD for this job

Hello, We can audit and redesign your SaaS platform with a focus on usability, information architecture, workflows, and consistent responsive UI across the complete product. Our approach: * Independently review the existing website, dashboards, booking flows, settings, and admin areas. * Map role-based journeys for Owner, Manager, Receptionist, Provider, Customer, and Staff. * Identify usability issues, redundant steps, unclear navigation, and opportunities to simplify workflows. * Redesign the information architecture and navigation for easier access to key features. * Create consistent desktop and mobile layouts across the platform. * Improve booking, confirmation, editor, and customer-facing experiences. * Define reusable components, typography, spacing, forms, and interaction patterns. * Cover important empty, loading, error, success, and confirmation states. * Create practical mock visuals/assets where they add value. * Document key UX recommendations and the redesigned structure for future development. Given the $100 budget, we recommend agreeing on a clearly defined first phase and then expanding the redesign in stages. Regards, Chanchal CnEL India
$140 USD in 15 days
8.7
8.7

Hello, I can help audit and redesign the complete SaaS experience across the public website, business roles, staff administration, booking flows, editor, email templates, and responsive states. My approach would combine UX review, information architecture, workflow simplification, reusable components, and consistent desktop/mobile UI design. I would also recommend prioritizing the highest-friction workflows first so the redesign delivers measurable usability improvements within the defined scope. Check out my portfolio here:- https://www.freelancer.com/u/installerpoint Best Regards, Muhammad Adeel
$110 USD in 4 days
8.2
8.2

With 5+ years of UX/UI design experience, I specialize in enhancing SaaS platforms for seamless user interactions. I understand the importance of redesigning your appointment-based service platform to optimize user experience and functionality. Could you provide insights on specific pain points users currently face to prioritize improvements effectively? Regards, Yogesh Kumar
$60 USD in 7 days
8.5
8.5

Hello, I can help audit and redesign the complete SaaS experience across the marketing website, business accounts, staff administration, booking flows, editor, role-based experiences, email templates, and responsive mobile views. I will focus on meaningful UX improvements, not only visual polish, including information architecture, navigation, workflow simplification, reusable components, and essential loading, empty, error, and success states. I’m comfortable working through complex dashboards and scheduling products independently, documenting priorities and creating a consistent design system with practical mock assets where needed. I understand the fixed $100 budget and can structure the work around the highest-impact areas first. I’m ready to begin and will provide thoughtful, organized design work aligned with the platform’s real users. Thank you! Muhammad
$110 USD in 4 days
8.1
8.1

Hi sir/madam, I have read the brief details on your job listing. I see you have been looking for someone experienced with Website Design. It's been 9 years since I have been working on http://freelancer.com , I have 10 years of experience doing similar jobs. I would request you to check my profile and review projects, feedback of projects related to those skills. Questions: Do you any reference website link? Why Choose Me? I have done more than 300 major projects only on freelancer.com I have not received single bad feedback since last 4-5 years. You will find 5-star feedback on last 100+ major projects which shows my clients are happy with my work. Portfolio: https://www.freelancer.com/u/jafarali14 Please initiate the chat so we could discuss it in detail, and we will continue from there. Thanks!
$100 USD in 7 days
7.9
7.9

Hi there, With 7+ years of experience in UX/UI and product design, I’ve worked on SaaS platforms, dashboards, complex web applications, and user-focused digital products. I can review the existing product, identify UX issues, simplify workflows, improve navigation and create a clean, consistent experience across desktop and mobile. What I can help with • Complete website and SaaS platform • Dashboards, admin panels, settings, and workflows • Booking and customer journey • Booking page editor and 4 booking styles • Role-based experiences • Responsive desktop and mobile UI • Empty, loading, error, and success states • Reusable components and design consistency I understand this is a full product UX/UI project, not just a visual redesign, and I’m comfortable working with the $100 budget mentioned. I’d be happy to review the existing platform and get started. Best Regards
$100 USD in 5 days
8.3
8.3

Hello, I appreciate the opportunity to help redesign your SaaS platform for appointment-based services. It sounds like you're looking for a comprehensive overhaul that enhances usability and user experience across both the public-facing website and the internal dashboards. With 7+ years of experience in UX/UI design, I can independently audit your existing platform and recommend meaningful improvements tailored to each user role. My approach involves thoroughly analyzing user journeys and workflows to simplify and enhance the overall experience. I aim to create intuitive navigation and consistent design across all components, ensuring every user, from owners to receptionists, finds the platform easy to use. You can check out my work at https://pixoriq.com. One question I have is: what specific user feedback or pain points have you noticed that you want to address in this redesign? Best regards, Ivan Mandinski
$50 USD in 3 days
7.7
7.7

Which of the four booking page styles do you feel is most important for businesses, and should I prioritize that one first? Drop me a message when you're available — happy to walk through the specifics and begin right away.
$130 USD in 20 days
7.5
7.5

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. I believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.
$140 USD in 7 days
7.1
7.1

Hi, I went through your project details and understand what you're looking to achieve. I'd be interested in working with you on this. Based on the requirements you've shared, I can handle the project from start to completion while keeping the work aligned with your expectations, timeline, and desired outcome. My approach is straightforward: first, I'll make sure the requirements and expected deliverables are clear. Then I'll complete the work in structured stages, share progress along the way, incorporate your feedback, and deliver the final work after everything has been reviewed. Before we begin, I have a couple of questions about your requirements that will help me understand the scope more accurately. Feel free to message me so we can discuss the details and determine the best way to move forward. Best regards, Anum
$250 USD in 1 day
6.8
6.8

I understand you’re redesigning a full SaaS platform for appointment-based services, covering marketing site, dashboards, and admin flows across multiple roles. I’ll approach this with a user-centered, scalable design system mindset. Solution: - Holistic UX audit across desktop/mobile, IA, and role-based access (Owner/Manager/Receptionist/Provider); HTML semantics and UI patterns guide changes. - Create a scalable design system with reusable components, including 4 booking page styles and state-aware UI (empty/loading/error). - Redesign the customer booking journey end-to-end and the page editor, plus all public templates and emails. - Deliver high-fidelity mockups, interactive prototypes, and a detailed UI/UX spec with accessibility notes; aligned with SaaS development best practices. - Ensure responsive layouts, robust information architecture, and smooth handoff to development. Deliverables: Design system, 4 booking styles, marketing site and admin dashboards mockups, interactive prototypes, design specs, assets. Budget + timeline: Budget: 100 USD total. Timeline: 7 days from project start. Portfolio: https://www.freelancer.com/u/zarminagull189 Thank you for the opportunity , I’ll bring practical UX judgment and a polished, scalable UI to your SaaS platform.
$190 USD in 3 days
5.9
5.9

Hi, I’ve reviewed your project, and it’s the kind of UI/UX work I handle regularly. My clients hire me because they want a designer who takes complete ownership of the design process not someone they need to manage at every step. From the initial wireframes and user flows to the final high-fidelity Figma designs, I handle every detail with precision. I focus on creating interfaces that are not only visually polished, but also intuitive, responsive, conversion-focused, and aligned with the brand. I can handle the complete Figma workflow, including UX research, wireframes, user journeys, high-fidelity UI, responsive desktop/tablet/mobile layouts, design systems, typography, color systems, components, prototypes, and developer-ready files. I don’t rely on generic templates or simply make screens look attractive. Every design decision is made around usability, visual hierarchy, consistency, user behavior, and the actual business objective. I maintain clear communication throughout the project, provide regular progress updates, and refine the designs based on feedback until the final product meets the agreed requirements. If you’re looking for a Figma UI/UX designer who combines strong visual design with practical UX thinking and understands how designs are ultimately implemented, I’d be happy to discuss your project. Best, Samaira
$100 USD in 3 days
6.0
6.0

The comprehensive redesign of your SaaS platform for appointment-based service businesses requires a keen focus on usability and navigation. To tackle this, I'd start with an in-depth audit of the existing user experience, identifying areas for improvement across both desktop and mobile interfaces. Next, I'd outline a plan to enhance the customer booking experience and streamline role-specific access for different users, ensuring that workflows are intuitive and efficient. Before diving in, I’d like to confirm which user roles you believe are currently underserved in terms of their experience. Having completed over 126 projects on Freelancer with a 98% completion rate, I understand the importance of meaningful UX improvements. What specific user feedback have you received that you’d like to prioritize in this redesign?
$130 USD in 7 days
6.4
6.4

Hi, Redesigning a full SaaS platform with complex role-specific workflows requires deep understanding of user journeys and system states beyond just visual refresh. The main technical risk is ensuring the redesigned UX aligns with existing backend workflows and role-based access controls to avoid breaking functionality. While my background is primarily in AI-driven backend systems and RAG architectures, I have led projects requiring comprehensive system architecture design and integration of multi-role workflows, which parallels the need to understand complex user states here. I typically design systems by separating concerns—here I’d recommend clearly mapping user roles and workflows to identify critical interaction points before redesigning the UI components. This helps maintain consistency and prevents regressions. What will determine reliability is validating that the new designs integrate seamlessly with existing backend APIs and workflows, minimizing disruption and ensuring smooth user transitions. I can start by outlining how role-based access and workflow states could be modeled to support a robust redesign. Thanks, Clifton
$200 USD in 5 days
5.9
5.9

Greetings, I see you're looking for a UX/UI Product Designer to completely audit and redesign your SaaS platform for appointment-based services. This is an exciting opportunity to enhance the user experience across various roles and improve usability for both businesses and their customers. My approach would begin with a thorough evaluation of the current platform. I would identify pain points in navigation, workflows, and interactions, ensuring that the redesigned experience is intuitive and user-friendly for all users, from owners to receptionists. I’m experienced in SaaS products, so I understand the importance of creating a seamless booking process and responsive design that works well on both desktop and mobile. To better align my redesign with your goals, could you share what specific challenges or feedback you've received from users about the existing platform? Best regards, Mehran Riaz
$100 USD in 4 days
5.6
5.6

I see this overhaul covers a full SaaS platform with complex roles and workflows, so a thorough audit is key. I suggest starting with a detailed UX review focused on user pain points in the booking flows and admin dashboards, then mapping those to clearer navigation and simplified workflows. A key area to explore early is how role-specific access currently shapes what users see—could some screens be combined or streamlined to reduce clicks? Also, how flexible is the booking page editor now, and are there usability gaps across the four booking styles? I recently helped a client in the scheduling space who faced similar challenges with role complexity and booking customization. By restructuring navigation and redesigning key workflows, we cut booking errors and user frustration significantly. This kind of audit and redesign is very doable within your outlined scope, though $100 is tight given the work needed. What are your priorities if time or scope need adjusting? I’m ready to dive in and start with a full UX walkthrough as soon as you say go.
$30 USD in 7 days
5.6
5.6

I'm Rafina, a seasoned graphic artist who can offer much more than just the visual refresh you're seeking. My approach is to understand the intricate workings and user's perspective behind every design, blending aesthetics and functionality seamlessly. Over the years, I've worked with several complex web applications, not limited to appointment-based scheduling platforms like your SaaS project. My proficiency extends beyond UI/UX designing and includes an understanding of User Experience Research and User Interface / Information Architecture. Given my experience with bookable platforms, I comprehend the significance of role-specific access, customizable experiences, and seamless navigation. I also have a knack for branding and marketing materials, which might prove valuable for your complete marketing website redesign as well. Portfolio: https://www.freelancer.com/u/rafinadesigns Please open the chat box so we can discuss the project details, timeline, and budget in detail. Best Regards, Rafina
$140 USD in 1 day
5.7
5.7

Hi, I noticed you're looking for a UX/UI Product Designer to audit and redesign your entire SaaS platform for appointment-based service businesses. With experience in HTML and Web Design, I specialize in creating user-centric interfaces that enhance the overall user experience. I understand the importance of a comprehensive evaluation of the existing platform, and I'm prepared to independently navigate through it to identify areas for improvement. My approach ensures that the redesigned platform will be intuitive and engaging for users. Could you share more about any specific user feedback or challenges you've encountered with the current design?
$30 USD in 7 days
5.5
5.5

With almost a decade of professional experience, I consider myself to be an ideal candidate for your UX/UI redesign project. Although my primary focus has been on software engineering, my proficiency extends to HTML, CSS, JavaScript and website design. By employing my comprehensive knowledge in these fields, I am confident in providing lasting solutions that will enhance not only the visual aspects but also the overall user experience, hierarchy, and navigation of your platform. Moreover, my familiarity with multiple platforms like AWS, VPS, Google Cloud and hosting services like Godaddy and NameCheap fortifies my adaptability to any infrastructure you may have. My collaborative approach ensures that while focusing on usability improvements and creative redesigns, I also maximize the utilization of your resources. Lastly, while I understand that your budget is limited to $100. Considering the scope of the project, a more practical rate would allow for a more detailed and user-centric redesign. So let's get started with this mutually advantageous partnership where we can optimize your platform together with minimal compromise on quality!
$250 USD in 5 days
5.7
5.7

==== Hi - Truong here ==== "FULL SAAS PLATFORM UX/UI REDESIGN" - you need someone to map the whole product, find the confusing workflows, and turn them into a consistent desktop and mobile experience. I’d audit the live product role by role first, then rebuild the information architecture before polishing screens. The important part is catching gaps between Owner, Manager, Receptionist, Provider, staff, and customer flows, including empty, error, loading, and confirmation states. I’d also keep the booking flow and four booking-page styles as reusable components, so improvements carry across the product instead of becoming one-off designs. Which area currently causes the most user confusion: business dashboards, booking flow, admin tools, or navigation? Looking forward to work with you.
$180 USD in 1 day
5.5
5.5

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