XenCall is a cloud-based call center automation software that integrates a built-in customer relationship (CRM) setup with VoIP predictive dialer to empower telemarketers and call centers to execute campaigns, close more leads, and boost sales.
It is a comprehensively packaged automatic dialer with a set of robust features including; auto dialing, interactive voice response, automatic call distribution, scheduling, call center scripting, and performance analytics.
XenCall is designed with a built webphone and advanced inbound queue strategies that enable call centers of different sizes to accurately predict leads with the highest probability of closing. The software is user-friendly, intuitive, secure, and no download is required to get started.
XenCALL is updating their Help Portal and requires 9 simple videos for the following site [login to view URL]
The first video needs to demonstrate how an Agent takes and logs calls. [login to view URL]
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