Virtual assistant for SaaS company -- 2

Ditutup Disiarkan 2 bulan lepas Dibayar semasa penghantaran

About Us: Lato is a digital B2B SaaS platform designed to empower travel agents worldwide in running their businesses efficiently.


Administrative and General Support:

- Manage emails, calendar, and appointments for team members.

- Prepare and edit documents, reports, and presentations.

- Handle data entry and maintain organized digital files.

- Assist in coordinating meetings and follow-ups.

- Provide ad-hoc support to various teams as needed.

- Conduct research and assist in special projects.

Customer Support:

- Respond to customer (technical and non-technical) inquiries via email or chat promptly and professionally.

- Troubleshoot common customer issues and escalate when necessary.

- Maintain a knowledge base of frequently asked questions.

- Nurture customer relationships to enhance their experience and loyalty.

CRM Management:

- Maintain and update customer relationship management (CRM) systems.

- Segment and organize contacts for targeted marketing efforts.

Marketing and Outreach:

- Execute and manage email campaigns to reach and nurture potential clients.

- Assist in cold calling prospects to introduce our SaaS product.

- Create visually appealing graphics and designs using Canva for marketing materials.

Content Creation:

- Assist in creating blog posts, articles, or whitepapers related to our SaaS product or the travel industry.

- Generate content ideas and conduct research for articles.

Social Media Management:

- Schedule and post content on social media platforms.

- Monitor social media channels and engage with the community.

User Onboarding and Training:

- Help new customers navigate our SaaS platform.

- Develop and maintain user guides or video tutorials.

SEO and Online Presence:

- Optimize website content for search engines (SEO).

- Monitor online reviews and respond to customer feedback.

Project Management:

- Support project managers in tracking tasks, timelines, and milestones.

- Help with project documentation and communication.

Data Management:

- Assist in data collection, analysis, and reporting.

- Help maintain and update customer records and databases.

Product Feedback and Improvement:

- Collect user feedback and insights to contribute to product enhancement.

- Collaborate with product teams to prioritize feature requests.

Event Coordination:

- Assist in organizing webinars, online events, or trade show participation.

- Manage registrations, invitations, and follow-ups.

Analytics and Reporting:

- Monitor and report on website traffic, user engagement, and marketing campaign performance.

- Generate regular reports for management.

Market Research:

- Gather information on competitors, industry trends, and customer preferences.

- Provide insights to support product development and marketing strategies.

Localization and Internationalization:

- Assist in adapting our SaaS product for international markets.

- Coordinate translations and cultural adjustments.

Partnership and Affiliate Management:

- Identify potential partners or affiliates for collaboration.

- Support partnership outreach and relationship management.

Legal and Compliance:

- Help ensure compliance with data protection and other relevant regulations.

- Assist with contract management and legal document organization.


- Excellent proficiency in spoken and written English is essential for effective communication.

- Proficiency in Microsoft Office Suite and Google Workspace.

- Strong organizational and time management abilities.

- Attention to detail and problem-solving skills.

- Experience in customer service, marketing, or administrative roles is a plus.

- Familiarity with SaaS products or the technology industry is advantageous.

- Basic design skills using Canva or similar tools.

- Reliable internet connection and remote work setup.


- Flexible working hours.

- Opportunity to work with a dynamic and innovative SaaS company.

- Competitive compensation based on experience.

- Potential for growth within the organization.

Application Instructions:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and availability. Please include "Virtual Assistant Application - [Your Name]" in the subject line.

Join us in helping Lato continue to deliver exceptional service to our customers, empower travel agents worldwide, grow in the exciting world of SaaS technology, and expand our marketing efforts!

Pembantu Maya Pemasukan Data Penulisan Kandungan Digital Marketing Sokongan Pelanggan

ID Projek: #37226637

Tentang projek

38 cadangan Projek jarak jauh Aktif 1 bulan lepas

38 pekerja bebas membida secara purata ₹261/jam untuk pekerjaan ini


Hello there! My name is Ujjwal and I am a data entry, virtual assistant and CRM management specialist with 5 years of experience in the field. I specialize in helping travel agents run their businesses efficiently with Lagi

₹250 INR / jam
(93 Ulasan)

My name is Collins and I am an experienced mechanical engineer with extensive knowledge in computer technology and written and spoken English. I have the perfect qualifications and skillset for your project. I underst Lagi

₹250 INR / jam
(57 Ulasan)

Hello! My name is Abu and I am a Virtual Admin Manager offering dedicated services to you and your esteemed company. With the option for full-time engagement, I present a proficient Virtual Assistant available on an ho Lagi

₹300 INR / jam
(20 Ulasan)

Hello, my name is Sayar and I am a qualified virtual assistant with extensive experience in the field of digital marketing, content writing, customer support, and data entry. I understand that you are looking for som Lagi

₹200 INR / jam
(9 Ulasan)

Hello, my name is Jihan I M and I am a professional computer skills. I understand that you are looking for someone to provide administrative and general support for your team. From my experience and background, I belie Lagi

₹250 INR / jam
(8 Ulasan)

Dear client, I have over 5 years of experience as an academic professional. As a result, i have wide pool of knowledge in Digital Marketing, Data Entry, Content Writing, Virtual Assistant and Customer Support . My expe Lagi

₹830 INR / jam
(2 Ulasan)

Hello, my name is Katozi and I'm part of the Lato team. We understand that you're looking for a virtual assistant for your SaaS company and we believe we are the best fit for this project. We have extensive experience Lagi

₹250 INR / jam
(1 Ulasan)

Virtual Assistant Application for Kinza Hello! I am here to offer you my services as a virtual assistant for your SaaS company. With the help of my skillset in administrative support, social media marketing, website d Lagi

₹450 INR / jam
(2 Ulasan)

($2per hour) Hi there! I am expert Virtual Assistant doing different kind of administrative task like Data Entry, Web research, Lead Generation, customer support and also eBay listing. I can also manage social media Lagi

₹250 INR / jam
(1 Ulasan)

I am a stenographer and I understand computers. Ok I My typing accuracy is 92% And I have 2 years of experience in working on computers.

₹250 INR / jam
(0 Ulasan)

আমি ভালো কাজ করতে পারি,freelance আমার অভিগতা আছে, অনেক দুর্ত কাজ করতে পারি।আমি অনেক গুলা কাজ পারি,, graphic design logo design data anti

₹250 INR / jam
(0 Ulasan)

I have CHATGPT knowledge cirtificate . I have good knowledge about Excel. I have also done my graduation from science stream. I am hard work person.

₹250 INR / jam
(0 Ulasan)

A hard worker typically exemplifies that behavior in all areas of their life. While it’s difficult to pinpoint the definition of hard work, hardworking people are reliable, consistent, and can be trusted with a wide ra Lagi

₹200 INR / jam
(0 Ulasan)

Hello sir! I would like to join your company, as a freelancer i love to work for a company for my future career skill and information. I'm an expert for management work i can be the best for your project, please let me Lagi

₹100 INR / jam
(0 Ulasan)

Hello I'm Jhonalyn Ferrer from Philippines. I am confident that I can do every project eben if it is a video, writing a script, etc.

₹250 INR / jam
(0 Ulasan)

Yo! I would really like to assist you with your project on Typing is the process of writing. I have the best terms of service, feel free to negotiate with me for a better deal. I will give you comprehensive, detailed, Lagi

₹250 INR / jam
(0 Ulasan)

Hello,  I am the Rockstar Virtual Assistant you need to skillfully handle all your administrative tasks to allow you to concentrate on what truly drives your business growth. If you are looking for an all-rounder who Lagi

₹250 INR / jam
(0 Ulasan)

Virtual Assistant Application Dear Client, First of all, thanks for posting this application and I am very much interested to apply for this. I have a good experience of around 13+yrs old in project management, appli Lagi

₹400 INR / jam
(0 Ulasan)

Need someone who will care about your success, communicate clearly, and anticipate options that minimize unwanted surprises? I want to be that person for you. Let’s get started!

₹180 INR / jam
(0 Ulasan)

Hi Sir I am Fully Expert In Typing I have excellent skills in data entry field and researching I read your all requirements I will Give you best work on your time and budget Until you get Fully Satisfied with work Lagi

₹100 INR / jam
(0 Ulasan)