About Us: Lato is a digital B2B SaaS platform designed to empower travel agents worldwide in running their businesses efficiently.
Responsibilities:
Administrative and General Support:
- Manage emails, calendar, and appointments for team members.
- Prepare and edit documents, reports, and presentations.
- Handle data entry and maintain organized digital files.
- Assist in coordinating meetings and follow-ups.
- Provide ad-hoc support to various teams as needed.
- Conduct research and assist in special projects.
Customer Support:
- Respond to customer (technical and non-technical) inquiries via email or chat promptly and professionally.
- Troubleshoot common customer issues and escalate when necessary.
- Maintain a knowledge base of frequently asked questions.
- Nurture customer relationships to enhance their experience and loyalty.
CRM Management:
- Maintain and update customer relationship management (CRM) systems.
- Segment and organize contacts for targeted marketing efforts.
Marketing and Outreach:
- Execute and manage email campaigns to reach and nurture potential clients.
- Assist in cold calling prospects to introduce our SaaS product.
- Create visually appealing graphics and designs using Canva for marketing materials.
Content Creation:
- Assist in creating blog posts, articles, or whitepapers related to our SaaS product or the travel industry.
- Generate content ideas and conduct research for articles.
Social Media Management:
- Schedule and post content on social media platforms.
- Monitor social media channels and engage with the community.
User Onboarding and Training:
- Help new customers navigate our SaaS platform.
- Develop and maintain user guides or video tutorials.
SEO and Online Presence:
- Optimize website content for search engines (SEO).
- Monitor online reviews and respond to customer feedback.
Project Management:
- Support project managers in tracking tasks, timelines, and milestones.
- Help with project documentation and communication.
Data Management:
- Assist in data collection, analysis, and reporting.
- Help maintain and update customer records and databases.
Product Feedback and Improvement:
- Collect user feedback and insights to contribute to product enhancement.
- Collaborate with product teams to prioritize feature requests.
Event Coordination:
- Assist in organizing webinars, online events, or trade show participation.
- Manage registrations, invitations, and follow-ups.
Analytics and Reporting:
- Monitor and report on website traffic, user engagement, and marketing campaign performance.
- Generate regular reports for management.
Market Research:
- Gather information on competitors, industry trends, and customer preferences.
- Provide insights to support product development and marketing strategies.
Localization and Internationalization:
- Assist in adapting our SaaS product for international markets.
- Coordinate translations and cultural adjustments.
Partnership and Affiliate Management:
- Identify potential partners or affiliates for collaboration.
- Support partnership outreach and relationship management.
Legal and Compliance:
- Help ensure compliance with data protection and other relevant regulations.
- Assist with contract management and legal document organization.
Qualifications:
- Excellent proficiency in spoken and written English is essential for effective communication.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Strong organizational and time management abilities.
- Attention to detail and problem-solving skills.
- Experience in customer service, marketing, or administrative roles is a plus.
- Familiarity with SaaS products or the technology industry is advantageous.
- Basic design skills using Canva or similar tools.
- Reliable internet connection and remote work setup.
Benefits:
- Flexible working hours.
- Opportunity to work with a dynamic and innovative SaaS company.
- Competitive compensation based on experience.
- Potential for growth within the organization.
Application Instructions:
Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and availability. Please include "Virtual Assistant Application - [Your Name]" in the subject line.
Join us in helping Lato continue to deliver exceptional service to our customers, empower travel agents worldwide, grow in the exciting world of SaaS technology, and expand our marketing efforts!
Hello there! My name is Ujjwal and I am a data entry, virtual assistant and CRM management specialist with 5 years of experience in the field. I specialize in helping travel agents run their businesses efficiently with administrative support such as managing emails, calendar and appointments. I also handle data entry and maintain organized digital files.
I noticed you are looking for a virtual assistant for the company Lato - a digital B2B SaaS platform designed to empower travel agents worldwide in running their businesses efficiently. If you need help with anything related to the project such as content creation, social media management or user onboarding then please do not hesitate to reach out to me as I would be more than happy to help!
My name is Collins and I am an experienced mechanical engineer with extensive knowledge in computer technology and written and spoken English. I have the perfect qualifications and skillset for your project.
I understand that you are looking for someone to manage your virtual assistant duties for your SaaS company. As part of this job, I would be responsible for taking care of all administrative and general support tasks such as managing emails, calendar and appointments, preparing and editing documents, reports and presentations, data entry and organization of digital files. Additionally, I would provide ad-hoc support to various teams as needed.
I'm available to work on projects related to your company's travel industry needs including blog posts, articles or whitepapers creation, content creation on social media platforms and optimizing website content for search engines (among other tasks). Please feel free to reach out if you'd like more information or an opportunity to discuss this project further in more detail.
Hello! My name is Abu and I am a Virtual Admin Manager offering dedicated services to you and your esteemed company. With the option for full-time engagement, I present a proficient Virtual Assistant available on an hourly, daily, monthly, or long-term basis. We offer unlimited revisions for all our work and offer a 100% money-back guarantee in case you're not satisfied.
We specialize in providing comprehensive solutions for businesses looking to improve efficiency and productivity through the use of technology. Our team has extensive experience in web design, graphic design, digital marketing, social media management, content writing and management as well as localization and internationalization for SaaS products. Additionally, we provide SEO optimization and content creation services such as blog posts/articles/whitepapers/videos related to our SaaS product or travel industry.
We would be delighted to discuss how we can help you reach your goals together. Please feel free to get in touch if you have any questions or would like more information about our services.
Hello,
my name is Sayar and I am a qualified virtual assistant with extensive experience in the field of digital marketing, content writing, customer support, and data entry. I understand that you are looking for someone to help with your project and I believe I am the perfect person for the job. With my expertise in administrative support and general support as well as customer support, I am well-equipped to assist you with all aspects of running your business efficiently.
I have extensive experience in coordinating meetings and follow-ups as well as handling data entry and maintaining organized digital files. Additionally, I have access to a knowledge base of frequently asked questions which can be used to respond to customer inquiries promptly and professionally.
I would be delighted if you could consider me for this position and give me the chance to contribute towards making your business run more efficiently. Please feel free to contact me if you have any further questions or would like more information about my qualifications or what we can do to make your project successful.
Hello, my name is Jihan I M and I am a professional computer skills. I understand that you are looking for someone to provide administrative and general support for your team. From my experience and background, I believe I would be the best fit for this job because of my proficiency in spoken and written English as well as Microsoft Office Suite and Google Workspace. Additionally, I am highly motivated, reliable and have a flexible working schedule.
If you would like to discuss further how I can help you with your project please don't hesitate to reach out to me directly. Thank you for considering me for this position and I look forward to hearing from you soon!
Dear client, I have over 5 years of experience as an academic professional. As a result, i have wide pool of knowledge in Digital Marketing, Data Entry, Content Writing, Virtual Assistant and Customer Support . My experience in this field guarantees my clients professional work which meets all their requirements. I promise to deliver excellent quality work which meets all the requirements . So kindly choose to go with me
Thanks & regards.
Hello, my name is Katozi and I'm part of the Lato team. We understand that you're looking for a virtual assistant for your SaaS company and we believe we are the best fit for this project. We have extensive experience in providing customer support, marketing, content creation and other related services.
We believe our combination of expertise and commitment make us an ideal choice for this project. In addition to providing regular support to teams across the company, we also manage customer relationship management systems and organize meetings and follow-ups. We also handle data entry and maintain organized digital files so that everything is in place when it comes to scheduling meetings or responding to inquiries from customers.
We'd be delighted if you could consider us for this job. Please feel free to contact us if you have any questions or would like more information about our skills and qualifications.
Virtual Assistant Application for Kinza
Hello! I am here to offer you my services as a virtual assistant for your SaaS company. With the help of my skillset in administrative support, social media marketing, website development and localization among others I can help you supercharge your online presence. Also, being experienced in Virtual Assistant, I must assure you that I am multi tasking and can handle a lot of these tasks easily. Please start a chat and take me up for this opportunity and I am sure you will be satisfied with work.
Looking forward to connect with you warmly.
Regard,
Waris.
Hello! My name is Melody, and I am from the Philippines.
I understand that you're looking for someone to help with the ongoing support of your SaaS company - specifically with regard to administrative and general support duties such as managing emails, calendars, and appointments.
I am a graduate of Public Administration and currently working as a job order in the government. My work includes most of the above tasks that you are looking for so I believe I don't need so much time to catch up with the work and blend in no time.
If you're interested in hearing more about my skills and qualifications or how they can be used to enhance your project please don't hesitate to reach out. Thank you for considering me for this position!
($2per hour)
Hi there!
I am expert Virtual Assistant doing different kind of administrative task like Data Entry, Web research, Lead Generation, customer support and also eBay listing.
I can also manage social media accounts, I have basic knowledge in increasing engagement rate, followers and sales.
I have a very flexible hours and great time management on my projects.
Looking forward hearing from you, God bless!
Regards,
King Vincent David
A hard worker typically exemplifies that behavior in all areas of their life. While it’s difficult to pinpoint the definition of hard work, hardworking people are reliable, consistent, and can be trusted with a wide range of tasks.
Hello sir! I would like to join your company, as a freelancer i love to work for a company for my future career skill and information. I'm an expert for management work i can be the best for your project, please let me know if you want me to be part of your project. Thank you.
Yo!
I would really like to assist you with your project on Typing is the process of writing. I have the best terms of service, feel free to negotiate with me for a better deal. I will give you comprehensive, detailed, exceptional and high-quality results before your deadline
kindly assign me your projects.
Thanks.
Virtual Assistant Application
Dear Client,
First of all, thanks for posting this application and I am very much interested to apply for this. I have a good experience of around 13+yrs old in project management, application support, team handling and etc. I have good experience in using Google workspace and office suite.
Kindly chat with me to discuss more on detail. And I am available immediately to start the work.
Need someone who will care about your success, communicate clearly, and anticipate options that minimize unwanted surprises? I want to be that person for you. Let’s get started!
