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Saya membutuhkan seseorang yang siap membantu saya membalas pesan-pesan masuk di WhatsApp secara ramah, cepat, dan konsisten. Pekerjaan ini sangat cocok bagi Anda yang sudah terbiasa menggunakan ponsel dan ingin menambah penghasilan tanpa persyaratan teknis yang rumit. Ruang lingkup tugas: • Memantau dan merespons setiap chat pelanggan selama jam yang akan kita sepakati. • Menggunakan bahasa Indonesia yang sopan dan jelas, mengikuti panduan respon singkat yang akan saya sediakan. • Mencatat pertanyaan penting atau keluhan pelanggan dalam lembar ringkas (Google Sheet) untuk ditindaklanjuti. • Menginformasikan kepada saya segera bila ada kasus yang perlu eskalasi. Kualifikasi yang saya cari: • Terbiasa berkomunikasi lewat WhatsApp. • Teliti, sabar, dan mampu mengetik cepat di ponsel. • Minimal memiliki koneksi internet stabil dan smartphone Android / iOS. • Pengalaman layanan pelanggan sebelumnya menjadi nilai tambah, namun bukan syarat mutlak. Output yang saya harapkan: 1. Tanggapan real-time sesuai pedoman (≤5 menit per pesan saat bertugas). 2. Rekap harian singkat berisi jumlah chat, pertanyaan utama, dan tindak lanjut yang diperlukan. Bila Anda merasa cocok dan siap bekerja secara freelance sambil mengisi waktu luang, kirimkan penjelasan singkat tentang pengalaman Anda dan ketersediaan jam online.
Project ID: 40542827
5 proposals
Remote project
Active 6 days ago
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5 freelancers are bidding on average $15 USD/hour for this job

Fast and friendly responses are what keep customers engaged, and consistency is just as important. I'll monitor your WhatsApp messages, reply according to your guidelines, record important questions or complaints in Google Sheets, and escalate urgent cases immediately so every customer receives prompt and professional support. I'm comfortable handling customer conversations, following response templates, and maintaining organized daily reports with chat summaries and follow up items. You'll have someone reliable who can respond within the expected time while keeping communication clear and accurate throughout each shift. Bisakah Anda memberi tahu saya perkiraan jam kerja Anda dan kira-kira berapa banyak pesan WhatsApp yang Anda terima setiap hari?
$15 USD in 40 days
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Hello, I am interested in your Virtual Assistant and WhatsApp Customer Service project. I can reply to customer messages professionally, manage chats, perform data entry, and maintain accurate records. I am a fast learner, detail-oriented, and available to work according to your required schedule. I will provide timely updates and ensure all tasks are completed accurately. I would be happy to work with you. Thank you for your consideration.
$15 USD in 40 days
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Halo! Saya tertarik dengan lowongan sebagai admin WhatsApp. Pekerjaan utama saya sebagai staff administrasi memberikan saya kemampuan untuk pekerjaan ini. Saya dapat merespons pesan dengan cepat dan mampu menggunakan bahasa Indonesia yang sopan, jelas, dan ramah. Saya memiliki pengalaman sebagai PIC dan contact person kantor, mampu menjawab pertanyaan pelanggan dengan baik dan jelas, serta dapat merangkum pertanyaan maupun keluhan yang sering ditanyakan oleh pelanggan. Saya mampu mengetik cepat baik melalui ponsel maupun device lain seperti tab dan laptop. Saya dapat mengerjakan pekerjaan ini baik sejak pagi hingga sore mau pun sore hingga malam hari. Saya terbuka untuk mendiskusikan jam kerja yang Bapak/Ibu harapkan. Saya menunggu untuk dapat bekerja dengan Bapak/Ibu!
$15 USD in 35 days
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Hello, I am interested in helping you manage customer conversations through WhatsApp. I have experience in communication, data management, and administrative tasks, with strong attention to detail and the ability to respond professionally and consistently. My background in Informatics also helps me adapt quickly to digital tools such as Google Sheets for recording customer inquiries and follow-ups. I am a patient, responsible, and fast learner who understands the importance of friendly customer service. I can provide timely responses, accurate reporting, and reliable support to ensure your customers receive a great experience.I understand the need for a reliable, friendly, and efficient customer service representative for your WhatsApp operations. Having a strong track record in data entry, organization, and administration, I am confident in my ability to provide you with exceptional service. My experience in managing spreadsheets using Google Sheets ensures that I can easily track and record customer inquiries, as well as identify any urgent matters that require escalation.
$15 USD in 40 days
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We recently helped a service-based business achieve increased customer engagement. We specialize in providing efficient communication solutions tailored to your needs. Your request for friendly, fast, and consistent WhatsApp customer service aligns with our expertise in delivering professional and user-friendly client interactions. Noticing your emphasis on clear, concise communication, we ensure seamless and prompt responses to customer inquiries. With over 75+ 5-star reviews on similar projects and a top 1% ranking among 75 million users, we guarantee efficient and effective service delivery. If you're looking for a reliable partner to handle WhatsApp customer service with precision, let's collaborate seamlessly. Excited to bring our skills to your project. Regards, Hamza
$15 USD in 7 days
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Lampung, Indonesia
Member since Jul 13, 2024
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