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We are seeking a highly organized and proactive Virtual Assistant to establish and manage an operational workflow between our team in the Philippines and our operations in Latin America. The primary goal is to ensure 24/7 business continuity by covering business hours while the Philippine team is offline, specifically bridging a 13-hour opposite time zone difference (e.g., Colombia, Mexico, or Argentina). This role requires the setup and maintenance of a comprehensive system to facilitate seamless handovers and continuous operations. Key components include: - Automated daily handover reports to ensure all relevant information is transferred efficiently. - A priority-based task matrix to manage and track ongoing responsibilities. - A synchronous communication protocol to prevent communication lag and ensure real-time coordination. Core responsibilities will include: - Email and calendar management. - Providing customer support. Answer order-related questions and resolve basic issues through email, live chat, and our social media inboxes within agreed response times. - Managing social media presence and content scheduling. Schedule pre-approved content, respond to routine comments or DMs, and flag anything that needs my attention. - Conducting research and performing data entry tasks. Source competitor pricing, new product ideas, and potential influencers when requested, summarizing findings in concise reports. Keep the catalog, inventory counts, and order records up to date inside Shopify and Google Sheets with a high degree of accuracy. The ideal candidate must be fluent in English to ensure clear and effective communication. Experience with collaboration and productivity tools such as Google Workspace, Trello, Slack, or similar platforms is a significant advantage. This is a remote, hourly position with excellent opportunities for professional growth within our expanding global operations. Category: Admin Support Subcategory: Virtual Assistant
ID Projek: 40312577
5 cadangan
Projek jarak jauh
Aktif 29 hari yang lalu
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Ianya percuma untuk mendaftar dan membida pekerjaan
5 pekerja bebas membida secara purata ₹1,050 INR/jam untuk pekerjaan ini

Hi, What stood out to me here isn’t just the tasks, it’s the gap you’re trying to fix. When two teams are 13 hours apart, things don’t break loudly, they slip quietly. Missed updates, delayed replies, unclear handovers. That’s where operations start slowing down. In one of my recent roles, I handled support and admin across different workflows, and I learned quickly that continuity depends on structure. Not just doing tasks, but making sure the next person always knows exactly what’s been done, what’s pending, and what needs attention. I can set up simple, clear handover systems using shared docs or dashboards where updates are logged daily, nothing buried in chats. A priority-based task tracker so urgent items are visible at a glance, and a communication flow that reduces back-and-forth delays. On the execution side, I’m used to managing inboxes, responding to customers across email and social platforms, scheduling content, and keeping data accurate in Google Sheets and Shopify. I also handle research and summarize findings in a way that’s easy to act on, not just long reports. The goal here isn’t just covering hours, it’s making sure work flows smoothly even when teams are offline. If you’d like, we can walk through your current process and I can show you how I’d structure the handover and workflow so nothing gets lost.
₹1,000 INR dalam 40 hari
1.7
1.7

Hi, Would having a structured system that keeps your operations running smoothly across time zones help ensure nothing gets missed between teams? I’m a Virtual Assistant experienced in admin support, customer service, and workflow coordination. I help teams stay aligned by creating clear systems for communication, task tracking, and daily operations, ensuring continuity even across different time zones. I’ve supported similar roles involving email and calendar management, customer inquiries, social media coordination, and accurate data handling in Shopify and Google Sheets. Here’s how I help: First, I organize and plan by setting up handover reports, task matrices, and clear workflows for both teams. Next, I execute by managing emails, supporting customers, scheduling content, and keeping records updated. Finally, I optimize by improving communication flow, reducing delays, and ensuring seamless daily transitions. I’m fluent in English and comfortable with Google Workspace, Trello, and Slack. I work proactively, learn fast, and require minimal supervision. I’m available to start immediately and would love to support your 24/7 operations. Warm regards, Francisca
₹750 INR dalam 40 hari
1.3
1.3

Hi there, This is exactly the kind of structured, cross-timezone operation I specialize in. With 12+ years of experience supporting US-based businesses, I’ve managed workflows that require continuity, clear handovers, and zero communication gaps — especially across different time zones. For your setup, I can help you build and maintain a smooth 24/7 workflow by: Creating clear daily handover systems (so nothing gets missed between teams) Setting up a priority-based task tracker (Trello/Sheets) for full visibility Ensuring real-time communication flow using Slack or similar tools Managing email, calendar, and customer support with fast, consistent responses Handling Shopify updates, data entry, and reporting with high accuracy Supporting social media scheduling and routine engagement I’m highly organized, proactive, and comfortable working independently during off-hours to keep operations running seamlessly while your primary team is offline. Tools I’ve worked with include Google Workspace, Trello, Slack, CRM systems, and Shopify — so onboarding will be smooth. If needed, I can also suggest a simple system to automate handovers and improve team coordination from day one. I’m available to start immediately and can align with your required time zone coverage. Happy to do a short trial to demonstrate how I can keep everything running without friction. Best regards, Subhomoy Sengupta
₹1,000 INR dalam 40 hari
0.0
0.0

With over X years of international experience in Customer Service, Administrative Assistance, and Call Center operations, I am well-prepared to fulfill the requirements of bridging your Philippine and Latin American teams. My proficiency in English and Spanish, combined with a strong cultural understanding, ensures accurate and effective communication across your multinational channels. With me onboard, you can expect no language barriers to interrupt the seamless flow of operational information. Additionally, my background in Business Management and Tourism & Hospitality Management enhances my organizational capabilities. I am skilled at developing and implementing efficient workflows, such as the comprehensive system you require for 24/7 business continuity. I not only provide assistance but actively solve problems to improve processes when needed. Moreover, my familiarity with various communication platforms including Google Workspace, Trello, Slack etc,. empowers me to create a synchronous communication protocol for your team ensuring critical updates are not delayed. Furthermore, leveraging my bilingual skills I could also help you expand business networks and collaborations tinting them with cultural perspective. To sum up, my pertinent skills, vast experience, proven fluency in English and Spanish plus strong cultural background uniquely position me to support your 24/7 global operations.
₹1,000 INR dalam 40 hari
0.0
0.0

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