I am looking to hire a part time (3 days a week) virtual customer service administrator for property agency maintenance company.
The role will be to take calls from tenants and log maintenance issues, book engineers, send out invoices. Also to take online bookings and enquiries for our cleaning company, organise payments and manage cleaners and the businesses feedback. Also accounting tasks with billing reconciliation.
This will be managed through different software systems which you will be given extensive training on. There will also be a lot of different administration duties that will run alongside the customer service duties.
You must be flexible as this role is very varied.
You must have:
Must have strong clear English skills/ Multi lingual
Must have good organisation and solving skills
Must have fantastic positive customer service skills
Customer service experience essential what we require
A quiet environment to receive & make calls
A fast internet connection
Up to date desktop/laptop to be able to manage the software and website packages the companies are run from.
This will be 3 days a week role - Wednesday - Friday 10am - 6pm.
I am looking for the same person to do this every week as a permanent part time role as you need to know the systems and software.
If this is something you can offer please get into contact.