JobDiva VoIP Integration Project Details,
1- Click to Dial:
JobDiva supports Click to Dial using HTTP call or RESTFul API. Please check with the VOIP provider for the method that is supported and let us know the details.
2- Incoming Call Screen Pop: two methods are supported.
a. Use the JobDiva API web services’ searchCandidateProfile and/or searchContact method to locate a matching candidate or contact. Pass digits only (without leading 1) as phone number parameter.
b. Call a JobDiva page to get a display the search results
[login to view URL] Pass the phone digits only (without leading 1) as the ANI parameter. Check with Jobdiva to use either [login to view URL] or www2.jobdiva.com.
3- Note for Incoming or Outgoing calls:
Use the JobDiva API web services’s createCandidateNote and/or createContactNote method to add a note in JobDiva. JobDiva API supports creating notes using the API user account on behalf of an actual user.
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We are a U.S. based VOIP and data transport provider. We provide services for call centers in the U.S. and abroad. We provide Hosted phone switch , Hosted PBX and Hosted Dialer.