We are currently using a shared VOIP account to manage a call-in / text line for health information. The line is covered 9-9 Eastern by our staff and a team of volunteers (one-two online at any time). Ideally, volunteers would be able to use an app/site on smart phones and staff would be able to use either smart phones or a web app on their desktop (mostly Windows). I'm currently seeking quotes from our phone provider for their call center offering, but would like to know if it's realistic to have someone build a Twilio app for this.
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Hi there, We can build a web application to serve your purpose but not a windows application. Let us know if you are interested. Looking forward to hear from you. Thank you!
well because aside from that i had an experienced working as a call center representative, i can also work under pressure , i had skills that is compatible for this jobs.
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