I have 3dcart. Their CRM stinks. I currently get emails saying there is a CRM, I then have to log into 3dcart to reply to the customer.
I want to be able to reply through my email.
I am using MailChimp and signed up for CapsuleCRM.
I need our Contact Us page on 3dcart to work with CapsuleCRM.
The result would be:
A customer contacts us (has a question), I get an email "new CRM", and Capsule CRM captures all the info, name contact and the question(s).
I can then either respond directly through that email I got, or go into Capsule CRM and do. Pretty sure CapsuleCRM has a mobile app for my smart phone, an Apple App
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