Ditutup

Assist implementation of ZOHO Desk

We have been using desk (5 users), but not well. So we want to be taking full advantage of its features and need someone to guide us through this.

You must

Have loads of experience with all the Zoho suite of products and of course DESK

Understand ticketing best practice and sales channels

Speak English moderate-advanced

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NOTE: We are NOT looking for someone just to do what they are told, you MUST be able to offer advice and support through this process.

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We currently use it for just its knowledge base and tickets from customers

Things we want the desk system to do

All inbound activities from all channels to be handled in desk (facebook, email, webform, chat etc), currently we still handle most general and lead questions in email, this needs to stop.

Zia installed and operational

Desk chat installed

Telephony (we currently have RingCentral installed)

Setup departments and configure past articles (about 40) into the correct dept.

All the latest features working [login to view URL]

Setup the right permissions

Create a user-friendly helpdesk cover page in our brand theme (not the standard zoho desk look/feel)

Kemahiran: CRM, Pemasaran Internet, Jualan, Reka Bentuk Laman Web, Zoho

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Tentang Majikan:
( 12 ulasan ) Chermside, Australia

ID Projek: #18196327

10 pekerja bebas membida secara purata $166 untuk pekerjaan ini

fairchance

Dear Sir, Hi I am Top Zoho Freelancer. Thank you for providing us this opportunity to serve you in a professional and efficient manner. Here are my different profile glimpses: [login to view URL] htt Lagi

$250 USD dalam 7 hari
(54 Ulasan)
6.2
ssplancer

Hey there, How are you doing? Okay, so I understand that you're looking for someone who has experience with Zoho products (including Zoho Desk). I have taken note that you're looking for a person who understands tic Lagi

$170 USD dalam 10 hari
(29 Ulasan)
5.2
fanninson45

INTRODUCTION I can see you are interested in zoho Desk implementation and integration of apps workflow. I have 4+ years’ experience with Zoho architecture and strategy exhibiting excellent technical skills, and a Lagi

$174 USD dalam 3 hari
(5 Ulasan)
5.1
Bizappln

Hi, Greetings from Appadurai of Yaali Bizappln We are Zoho authorized development partner and Zoho certified professionals having successfully implemented 100+ projects in Zoho Creator, Zoho CRM integrated with oth Lagi

$155 USD dalam 15 hari
(3 Ulasan)
4.3
romanshostak

Hello! Thank you for this job posting. I'm a top-rated Zoho pro on Freelancer, and I can definitely help you. 15+ years in IT. Only 5 stars feedback from my clients, as you can see on my profile page. Let us Lagi

$177 USD dalam 3 hari
(2 Ulasan)
2.9
adityaom927

Hello There, Greetings for the day! I'd be happy to help you with more inquiries & like to discuss project requirement over chat. My name is Aditya & I am a web & Mobile app developer (Android & iOS) with nearly Lagi

$150 USD dalam 5 hari
(1 Ulasan)
1.3
OlatWorld

I am a Zoho expert and have integrated CRM into many businesses. I will love to help you integrate CRM, create invoices automatically and sending them after jobs get completed. kindly message me to discuss better

$100 USD dalam 3 hari
(1 Ulasan)
2.6
arcsoft16

"Hi, Hope you are doing well! Thanks for sharing your project requirement with us. It will be our great pleasure to work on your project. I have checked your requirement, yes we can do it, because we already work on si Lagi

$208 USD dalam 7 hari
(0 Ulasan)
0.0
TeqtoService

Hello, Hope you are doing good Welcome to Teqto Service I read through the job details carefully and we are absolutely sure that we can do this project very well, We have more than 6 years of experience. We have Lagi

$120 USD dalam 3 hari
(0 Ulasan)
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