I have a website that was hacked. It was cleaned and when trying to upgrade WordPress the site crashed. There is a major problem with the hosting and being able to delete files. I've put a support request into the hosting support to help me.
I have a backup which was created using Backup Buddy. I have tried to install it but I'm having major problems with it.
I need someone that has a good understanding of Backup Buddy and is familiar with various different types of hosting.
This is URGENT as the site has been down since late last week.