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I need a specialist who can stand up a brand-new Google Workspace for WL on the Business plan and then fold our second domain, [login to view URL], into the same instance as a secondary domain. From there, roughly 11-50 user accounts have to be created, each with the appropriate brand email aliases, and the usual department role addresses need to be handled through Google Groups so everyone reaches the right inbox without confusion. Once the mail environment is in place, Zendesk will become our single ticketing hub. Both WL and Granadilla Swim must be configured as separate brands inside Zendesk, historical tickets migrated over from Zoho Desk, and all support addresses redirected so nothing slips through the cracks. Finally, internal email and support rules have to be locked down to keep the flow tidy and secure. Deliverables • Google Workspace (Business) fully deployed for WL, [login to view URL] added as secondary domain • 11-50 staff users created with brand-appropriate aliases • Department role addresses implemented via Google Groups • Zendesk configured with two brands (WL + GS) • Zoho Desk tickets migrated into Zendesk with intact metadata • Support mail routing switched to Zendesk and verified • Internal routing and security rules documented and enforced I’ll provide domain registrar access, existing Zoho exports, and any DNS records you need. Let me know your timeline and any questions so we can get this live quickly.
ID Projek: 40221374
38 cadangan
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Aktif 19 hari yang lalu
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38 pekerja bebas membida secara purata $22 USD/jam untuk pekerjaan ini

I'm Okechukwu, a seasoned IT Project Manager and Customer Support Specialist with a wealth of experience under my belt in handling complex system migrations and implementing workflow solutions. My technical proficiency in Zendesk and Zoho combined with my knack for designing and refining processes will ensure a seamless transition as I migrate your data and configure the Google Workspace exactly to your specifications. In previous engagements, I've conducted migrations of similar scale and complexity, thereby gaining competence in redirecting support addresses without any hassle or information slipping through the cracks. Additionally, I will work diligently to understand your organizational structure and create Google Groups with department role addresses, allowing seamless communication flow within the new environment. Lastly, my strength in documenting Standard Operating Procedures (SOPs) and implementing efficient automated systems will help us tackle any internal routing or security rules adjustment that might be needed along the way promptly, ensuring no aspect of the migration process gets overlooked. With me on board, you can rest easy knowing your migration project is in capable hands. Let's schedule a chat to iron out timelines and clarify any queries you may have - together we'll bring all these changes to life swiftly and efficiently!
$20 USD dalam 40 hari
7.0
7.0

As a full-stack developer with strong competence in a variety of technologies, including extensive hands-on experience with Zoho, transferring your operations to Google Workspace and Zendesk would be well within my wheelhouse. I've successfully handled complex data management projects and conducted numerous migrations. Therefore, I am confident in not just implementing your system, but ensuring a seamless transition of all your information. On the technical side, I am fluent in using PHP (Laravel, CI), Node.js, Python/Django and have ample experience working with HTML, CSS, Bootstrap, React.js, Angular.js among others. These skills enable me to effectively handle domain configurations and user creation on Google Workspace as well as manage the Zendesk setup for different brands. Additionally, my familiarity with WordPress and Shopify will be invaluable for the migration process. Furthermore, my meticulous approach to work merges excellently with my knack for creative problem-solving. This combination ensures that not only will your data be migrated intact from Zoho to Zendesk but also email aliases and department role addresses will be effectively implemented via Google Groups. Thanks.....
$15 USD dalam 40 hari
4.6
4.6

Hi, I understand how crucial a seamless migration from Zoho to Google Workspace and Zendesk is for your business continuity and team productivity. With deep experience in Google Workspace deployments and Zendesk configurations, I’m confident in setting up your Business plan, integrating your secondary domain, and creating up to 50 user accounts with precise alias and group setups that ensure clear, confusion-free mail flow. I’ll also expertly migrate your Zoho Desk tickets into Zendesk, preserving metadata and configuring two distinct brands for your domains, ensuring no ticket gets lost in transition. My approach emphasizes tight security, well-documented internal routing rules, and smooth support mail flow. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Typically, such comprehensive setups take about 7 days to complete. Do you have a preferred method or tool for migrating historical tickets from Zoho Desk to Zendesk to ensure data integrity? Thanks, Asad
$25 USD dalam 28 hari
3.9
3.9

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Customer Support, Cloud Computing, Technical Support, Zoho, Zendesk, Brand Management, Documentation, Technical Documentation, IT Project Management, Google Systems and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD dalam 5 hari
1.8
1.8

Hi, I am a cloud and support-systems specialist with 8 years of experience delivering email platform migrations and helpdesk consolidations. I am familiar with Cloud Computing, Google Systems, Zendesk, Zoho, IT Project Management, Technical Documentation, Documentation, Brand Management, Customer Support, and Technical Support. I focus on deploying Google Workspace Business with proper domain and DNS configuration, structuring users and aliases via Google Groups, migrating Zoho Desk tickets into Zendesk with preserved metadata, configuring multi-brand support environments, and securing routing rules so all mail and tickets flow cleanly without disruption. I’m an individual freelancer and can work in any time zone you prefer. Please contact me with the best time for you to have a quick chat. Looking forward to discussing more details. Thanks. Emile.
$25 USD dalam 40 hari
2.0
2.0

Hello Dylan, ❤️Your satisfaction is my priority❤️ I would like to grab this opportunity and will work till you get 100% satisfied with our work. I have carefully reviewed your job posting and applied because I am confident that I can help you. I have over 10 years of experience in the Customer Support, Cloud Computing, Technical Support, Zoho, Zendesk, Brand Management, Documentation, Technical Documentation, IT Project Management, Google Systems field and am highly skilled at delivering high-quality results. Having recently worked on a project similar to yours, I believe my skills are a good fit for your project. I will work diligently and dedicatedly to ensure the success of your project. Please contact us via chat for a more detailed consultation. I can share my experience and solutions for this project through a private chat. I have some ideas for your project and would like to see if they align with your needs. Thank You Roman
$20 USD dalam 40 hari
0.0
0.0

As an experienced freelancer with over 8 years in the industry, I firmly believe I am the perfect fit for your Comprehensive migration from Zoho to Google Workspace and Zendesk Setup project. My competency lies in not just one but two of the key areas you're looking to address. Firstly, my extensive skills in Web Development and Graphic Design give me a unique understanding of both Google Workspace functionalities and Zendesk's potential as a ticketing hub. With thorough knowledge of platforms like Zoho and Zendesk, I assure seamless transferal of your historical tickets into Zendesk without losing their metadata. Secondly, my expertise includes Documentation and Zoho, skills which will be instrumental in not only managing the domain migration process smoothly but also in optimizing and streamlining your new Google Workspace. Creating brand-appropriate aliases for each user account, implementing department role addresses via Google Groups, redirecting support addresses effectively- these are precisely the tasks I have been executing for years with meticulous precision. Thank you for considering me as your go-to person for such important tasks. Let's connect soon and take this project live quickly
$15 USD dalam 1 hari
0.0
0.0

Hi there! Are you planning to keep separate admin controls for each domain within Google Workspace or manage them under a unified admin console? Regardless, this is definitely something that I feel confident delivering on, given my past experience. I would love to discuss your project further! Looking forward hearing from you. Kind Regards, Corné
$15 USD dalam 14 hari
0.0
0.0

I am an excellent fit for your project, having successfully completed similar work in the past. I understand you need a clean, professional, and seamless Google Workspace Business setup with a secondary domain, along with integrated user accounts and department role addresses via Google Groups. Setting up Zendesk with two distinct brands and migrating Zoho Desk tickets accurately is essential to ensure an automated, user-friendly support system with secure internal email flows. My skills in Google Workspace administration, email alias configuration, and Zendesk migration equip me to deliver exactly what you need. Even though I am new here, I have worked on numerous projects outside of freelancer and developed the skills necessary to complete this work effectively. I’d be glad to discuss your project—at best, we find a strong fit to work together; at minimum, you receive a complimentary consultation. Regards, Keagan.
$18 USD dalam 24 hari
0.0
0.0

As a versatile freelancer with an extensive skillset in your required areas, I am confident that I can successfully execute this project and deliver exceptional results for you. My specialist skills in automation, documentation and data analysis will prove invaluable in migrating your entire system from Zoho to Google Workspace and setting up Zendesk as your single ticketing hub. I have solid experience in deploying Google Workspace, and particularly in incorporating secondary domains into the instance. In addition, my expertise in Google Sheets scripting and Excel VBA will aid me in creating, organizing and managing user accounts with precision. Furthermore, I have a knack for crafting thorough business reports and translating complex technicalities making them easy to understand for all stakeholders involved. Choosing me means choosing accuracy, professionalism and timely delivery. More importantly, it means choosing a proactive problem-solver who dives deep into understanding the project requirements to ensure every aspect of the transition is handled flawlessly. Working together, we can guarantee a seamless migration and establish a foolproof system that improves overall productivity while maintaining data security. I'm excited to tackle this challenge for you - let's make your businesses even more efficient!
$20 USD dalam 40 hari
0.0
0.0

I am writing to express my interest in the Google workspace & Zendesk setup position at Granadilla Swim. With trained experience spanning administrative coordination, customer/ technical support and recent intensive training in digital support tools, I offer a unique combination of operational precision and proactive problem-solving. With a passion for delivering exceptional customer experiences, I have developed a strong foundation in providing support and resolving issues through my trained experiences. My background has equipped me with excellent communication skills, problem-solving abilities, customer-centric approach, high proficiency in technical tools like Zendesk, intercom, and ticketing systems. I am highly proficient in: Digital Productivity: Google Workspace, Microsoft Office, and workflow automation. Customer Operations: CRM management, appointment scheduling, and telemarketing. Strategic Support: Online research, technical reporting, and telehealth credentialing operations. Whether it is managing a busy inbox, setting up complex meetings, or providing empathetic customer support, I am dedicated to helping Granadilla swim save time and improve its operational efficiency. I am eager to bring my diverse skill set to your team and contribute to your continued growth. Thank you for your time and consideration. I look forward to the possibility of discussing how my background aligns with your current needs. Sincerely, Ater Patience Doowuese
$15 USD dalam 40 hari
0.0
0.0

I can assist with the full migration and setup, covering Google Workspace deployment, domain consolidation, and a structured Zendesk configuration with ticket migration and routing controls. My background is primarily in US-based e-commerce customer operations where, beyond handling support, I also acted as the technical point of contact for the customer service team. If there were Magento backend issues, workflow gaps, or system inconsistencies, it was my responsibility to coordinate with developers, validate fixes in testing, and ensure clean rollout to production. On the Zendesk side, I handled account-level configurations including user creation, roles and permissions, triggers, automations, tags, views for agents, routing logic, and internal rules to maintain structured ticket flow. When system issues arose, I researched root causes, coordinated directly with Zendesk support, and ensured resolution without disrupting operations. I am comfortable working with exports, data cleanup, and maintaining metadata integrity during migrations. Estimated timeline: approximately 1–2 weeks depending on ticket volume and DNS propagation windows. I focus on clean architecture, minimal disruption, and controlled migration to avoid data or mail loss. Ready to review access details and begin planning.
$16 USD dalam 45 hari
0.0
0.0

Cape Town, South Africa
Kaedah pembayaran disahkan
Ahli sejak Feb 16, 2021
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