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I am unable to make a deposit

Refer to your respective deposit method’s section below on what to do if your attempts to deposit funds to your account are failing.



Credit / debit card


Credit and debit cards with any of the following brands are accepted:

  • American Express
  • Dankort
  • Delta Online
  • Discover
  • Visa
  • JCB
  • MasterCard
  • Visa Electron

Make sure of the following in order for the deposit to be successful:

  • your card’s correct details are provided on the deposit page,
  • your card has sufficient funds for the deposit and processing fee*, and
  • your card is enabled for online and international transactions.

If all of the mentioned conditions are met but you are still unable to make a deposit, contact your bank for assistance in authorizing the transaction.



*A fee of $0.30 USD + 2.3% (of the deposited amount) is incurred for deposits made using credit/debit cards, PayPal, and Skrill. Australian users incur a fee of $0.30AUD + 0.99% (of the deposited amount) for credit/debit card transactions.





Your PayPal account has to have a funding source with sufficient funds linked to it before it can be used for deposits. You can use a credit/debit card or a bank account.


If your deposit still fails, contact your bank and PayPal Support for assistance.





A Skrill deposit fails due to possible account restrictions. Contact Skrill Support for assistance.


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