Job responsibilities: Handling English configurations calls mostly from Indians and Philippines from UAE (sometimes Native speakers as well) . Basic computer operations including Internet and email protocols, connectivity and understanding of Internet Networking Pc and hardware troubleshooting Pc and networking expertise Office and home networking Router configuration Strong technical understanding of voice, video and data Internet, networking and email protocols

Job responsibilities : 1-Making contacts with corporate and enterprise customers. 2-Prioritize selling time to build and maintain a balanced funnel of sales prospects to generate sales, achieve account penetration and drive market share growth. 3-Entering comments on the CRM on what happened on the phone call. Achievements: Closed 3 deals for a total of 100 grand EGP pure profit during 3 month only.