Imej profil Dhealyzha
@Dhealyzha
Penanda Indonesia Semarang, Indonesia
Ahli semenjak 1 September 2018
1 Cadangan

Dhealyzha

Dalam Talian Luar Talian
Don't want to LOSE business inquiry in EST 8 PM to 4 AM? Do you want to provide 24-hours Customer Service but don't want to spend a lot of money paying HOURLY freelancer or MONTHLY employee because you only have a few (but IMPORTANT) emails in EST 8 PM to 4 AM? No worries! I got your back! I charge you based on the ticket I reply and it only cost 1USD/reply. No minimum charge! I ensure zero mail at the end of my shift and every email will be answered within an hour. Working as a customer support specialist for a year and had worked as a sales supervisor makes me not only be able to answer emails appropriately, timely and politely but also upselling your product and or services. My working tools: 1. Freshdesk 2. Intercom 3. Zendesk 4. Gorgias 5. Shopify If you're looking for a tech-savvy, reliable, detail oriented and fast-learner customer support, I'm HERE for you! No fake profile, no leaking confidential information, no hungky bungky, no kidding, :D.
$5 USD/hr
5 ulasan
3.3
  • 100%Kerja Diselesai
  • 81%Mengikut Bajet
  • 81%Tepat Pada Masa
  • N/AKadar Ulang Upah

Portfolio

Ulasan Terkini

  • Imej Mathurin S. Personal Assistant $329.94 USD

    “Yuliza is good at communicating, easy to work with and hard working. Highly recommend.”

  • Imej Gonzalo B. Need VA to input company workflow $30.00 USD

    “Yuliza was on time, on budget and delivered precisely what I needed. She has good communication skills and she takes the job seriously, I needed a VA for some tasks and she fit in the role perfectly. I would hire her again. Thanks and good luck”

  • Imej M. A. Personal / Virtual Assistant $91.56 USD

    “Talented and quick learner.. thanks”

  • Imej Aminah N. Virtual Assistant for daily business tasks $10.00 USD

    “It's just couldn't be more amazing. She was so diligent and I am thankful she was patient I couldn't pay her on time because I had a sudden problem with my Paypal account. I recommend anyone to hire her if they want any work done 110%.”

  • Imej Arnold D. Project for Yuliza P. -- 2 $10.00 USD

    “Fast Response! Highly recommended!”

Pengalaman

Owner

Nov 2017 - May 2018 (6 months)

I have two custom souvenir outlets in Bandung, Indonesia. Currently i'm trying to develop my business online so i have a lot of time spent in front of computer daily. As a start up business owner, i do all the job by myself, from outsourcing supplier, outsourcing client, checking stock, shopping for stock, market analysis, checking reports, making business proposal, etc.

Purchasing Supervisor

Sep 2016 - Sep 2017 (1 year)

1. Evaluate quotes and coordinate with vendor to provide required component bids 2. Analyze vendor performance to improve purchasing process 3. Evaluate and maintain reports for inventory reorder 4. Provide support to all managers to plan and execute all purchasing processes 5. Follow up Purchase Request and pending Purchase Order 6. Follow up outstanding goods from Purchase Order and Delivery Order 7. etc, please refer to my LinkedIn account

Trainer

Sep 2015 - Aug 2016 (11 months)

1. Liaising with manager to determine training needs and schedule training sessions 2. Design effective training programs 3. Review training evaluation and report to Director 4. Prepare educational material and test 5. Support and mentor new employees 6. Select and book training venue 7. Conduct evaluation to identify areas of improvement 8. Monitor employee performance and response to training

Sales And Marketing Supervisor

Jun 2015 - Aug 2015 (2 months)

1. Conduct team meetings to update members on best practices and continuing expectations 2. Create, develop and apply marketing strategy 3. Reviewing and discussing with team about daily and monthly achievement 4. Communicates deadlines and sales goals to team member 5. Maintain good relation with the phone counter owner, colleagues and competitor 6. Making and reviewing sales report daily * I didn't resign, i got promotion to trainer in J&T Express

Sales Secretary

May 2013 - May 2015 (2 years)

1. Prepare meeting, business trip and action plan 2. Make daily, weekly, month, annual and audit report 3. Filling and route in-out calls 4. Handle in-out inquiry and quotation letters 5. Direct report to Director of Sales [login to view URL] of outgoing and ingoing calls and letters / email *Winner of typing contest

Pendidikan

Diploma

2010 - 2013 (3 years)

Kelayakkan

Winner of Secretary Contest (2011)

Semarang State Polytechnic

This competition requires: 1. Blind and fast typing 2. Making letter 3. Behave as a good secretary 4. Phone handling 5. Secretary appearance 6. Administration knowledge

Winner of English Speech Contest (2012)

Semarang State Polytechninc

The theme is "New Spirit to be a Professional Secretary"

Pengesahan

  • Facebook Disambung
  • Freelancer Keutamaan
  • Bayaran Disahkan
  • Telefon Disahkan
  • Identiti Disahkan
  • E-mel Disahkan

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