Imej profil Llordheiros
@Llordheiros
Ahli semenjak 26 Februari 2019
0 Cadangan

Llordheiros

Dalam Talian Luar Talian
Cryptocurrency Airdrop and Bounty Hunter. 1 year experience as a customer service specialist in cryptocurrency exchanges, 5 years experience as a Game Master. Freelance graphic artist and content writer Key Skills - Graphic Design - Content Writing - Customer Support - Community Management - Report Analysis
$8 USD/hr
0 ulasan
0.0
  • N/AKerja Diselesai
  • N/AMengikut Bajet
  • N/ATepat Pada Masa
  • N/AKadar Ulang Upah

Portfolio

Ulasan Terkini

Tiada ulasan.

Pengalaman

Customer Support Specialist

Apr 2019

- Community Management via Telegram - Ticketing and Chat Support via Freshworks Apps

Freelance Cryptocurrency Shiller

Mar 2019

Shiller of a cryptocurrency project in different social media platforms like Twitter, Reddit, Youtube, Telegram, Bitcointalk

Freelance Cryptocurrency Ghost Writer

Mar 2019

Freelance Ghost Writter of articles that are posted in a cryptocurrency forum.

Point of Contact/ Community Manager/ Customer Support/Escalation Agent

May 2018 - Mar 2019 (10 months)

Point of Contact - Responsible for relaying information and instructions to the team. Escalations Processing Responsible for handling tickets that are to be escalated in other departments for further processing. Community Manager (Telegram) Responsible for answering user's inquiries and concern in Telegram. Customer Service (Chat, Ticketing) Responsible for analyzing and providing solutions to the user's concern that are sent via chat and ticketing via Freshworks application.

Game Master/Customer Support

May 2012 - May 2018 (6 years)

- Customer Service (In-game, Ticketing) - In-game event creation and implementation - Banner/Image lay-outing - Quality Analysis and Game Bug Tester - Game Economy Management

IT Assistant = Intern

Aug 2011 - Mar 2012 (7 months)

- Server Management - Networking - Computer Setup - Web Access Restriction

Pendidikan

Bachelors of Science in Information Technology

2008 - 2018 (10 years)

Pengesahan

  • Facebook Disambung
  • Freelancer Keutamaan
  • Bayaran Disahkan
  • Telefon Disahkan
  • Identiti Disahkan
  • E-mel Disahkan

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