Imej profil NikkiCruz
Penanda Philippines Bacolod City, Philippines
Ahli semenjak 14 Ogos 2012
0 Cadangan


Dalam Talian Luar Talian
>Two years of Experience in the BPO (Business Process Outsourcing) industry as Collections representative and Customer Care Representative > Two years of experience as Administrative Assistant coordinating office management and special projects with high efficiency >More than two years of experience in language/spelling and math skills of a special child >proficient with MS Office ( Word, MS Excel, MS PowerPoint) and the Internet
$4 USD/hr
4 ulasan
  • 100%Kerja Diselesai
  • 100%Mengikut Bajet
  • 100%Tepat Pada Masa
  • N/AKadar Ulang Upah


Ulasan Terkini

  • Imej skrinks Emails to blog owners $85.00 USD

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    “Good Freelancer. Professional and provides what i was in need.”

  • Imej daviduk Database of travel contacts £21.00 GBP

    “Impressed. Delivered precisely what was ordered. Will be using again”


Customer Care Representative

Mar 2010 - Nov 2011 (1 year)

Telus International Philippines is providing global customer call center services and IT solutions for leading North American clients. My responsibilities include (via voice): >resolving customer service inquiries and concerns regarding product and services (bills, promotions, store locations and hours) and follow up on customer inquiries not immediately resolved >handling basic phone, computer and internet troubleshooting, payment processing and application/order processing >reaching a sales

Private Tutor

Jun 2009 - Feb 2010 (8 months)

> I assist students in their homework and discussing the difficulties encountered in school

Collections Representative

Nov 2008 - May 2009 (6 months)

ICT Group is a Business Process Outsourcing company which offers Financial services to companies in the USA. >I was a collector for an auto-financing company and is responsible for contacting customers and monitoring accounts while negotiating payment arrangements and also processing payments for auto-loan

Assistant Manager

Jan 2006 - Oct 2008 (2 years)

Global Friends Cafe is a coffee shop that caters coffee,pasta,sandwiches,blended drinks, etc to students,parents and faculty and non-faculty members of a school My duties include: >operations and customer support for quality service, customer satisfaction and profitability >supervise the sales staff and sales floor >provides support in coordinating activities with the company's objectives and plans for the store promotional >performs administrative functions including tracking, ord

Private Tutor

Jun 2004 - Oct 2008 (4 years)

>provides individual and small group tutoring to students in the assessment and tutorial center >assists students in improving academic achievement by meeting with them on a regular basis to clarify learning problems and work on their study skills >review class material, discussing the text, predicting test questions, formulating ideas for papers, or working on solutions to problems

Administrative Assistant

Aug 2000 - Oct 2002 (2 years)

Racham Student Center is a non-government organization involved and dedicated to the long-term development of a child living in poverty My responsibilities are: >managing details of in-house and off-site meetings and luncheons, travel arrangements, calendars, itineraries, agenda, and preparation of expense reports >exercise independent judgement, decision=making abilities and high-level of confidentiality >collaborate with various levels of management to gather information pertaining to key iss


Bachelor of Arts major in Psychology

1993 - 1997 (4 years)


Leadership & Discipleship Training Camp (1996)

Inter-Varsity Christian Fellowship

One month training camp on Campus Leadership



The Hero within us


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