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$4 USD / jam
Bendera PHILIPPINES
$4 USD / jam
Sekarang jam 4:36 PG di sini
Menyertai Jun 2, 2012
0 Syor

Mary Ann A.

@agustinmaryann

0.0 (0 ulasan)
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$4 USD / jam
Bendera PHILIPPINES
$4 USD / jam
N/A
Pekerjaan Disiapkan
N/A
Mengikut Bajet
N/A
Tepat Pada Masa
N/A
Kadar Upah Semula

customer service representative, order processing, data entry, market research

To have a job that would best apply my customer service, administrative, marketing and real estate skills. I always keep in mind that people I talk to perceive me as the company I represent so I make sure that I always give the businesslike and personalized service. Call handling and punctuality is what I best do. I am adaptable and can easily learn and apply new tasks assigned. I practice American standard accent as much as possible. I am very much proficient with computer, especially with MS Outlook, MS Excel, PowerPoint, Word and Publisher.

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Portfolio

Ulasan

Perubahan disimpan
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Pengalaman

Customer Service Representative

Amazon.com
Mei 2011 - Mei 2012 (1 tahun)
As a customer service representative, I act as an interface between the customers and Amazon by attending to the customer's queries and handling consumer complaints. I am expected to provide superior customer service. My job description also includes processing refund, replacement, implementing requested changes to orders, answers inquiries about the sales and promotions, product details, subscriptions and others on the website.

Lead Generation and Debt Settlement Consultant

HSBC / Bank of America / City Bank
Mei 2009 - Dis 2009 (7 bulan, 1 hari)
Ask customers relevant information and sets appointment for call back to discuss and help recover customers' overdue credit payments. I inform customers of their pending payments and the due date by which they are expected to pay. Does inbound and outbound calls to customers and discuss with them available programs for them to repay their debts. I help customers understand the terms and conditions of credit contracts they have entered.

Consultant/Administrative Assistant to 5 Operation Managers

AOL
Mei 2006 - Okt 2009 (3 tahun, 5 bulan)
I make sure that existing members abide to the Terms of Service and the AOL Privacy Policy. Also, I regulate chat and community posts and make sure customers are reminded of the AOL Community Guidelines when they make some violations. ** Before I was transferred to operation, I was first hired as an Admin. Assistant and did the job excellently for more than 2 Years. I basically did calendar updating via Outlook, email correspondence, graphics designing, prepared differnt reports, survey, data mining and r

Pendidikan

Bachelor of Science in Marketing

Holy Angel University, Philippines 1997 - 2001
(4 tahun)

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Pengesahan

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